Trip.com Arvostelua 

Vastaus yritykseltä Trip.com

21.6.2026

Ciao syaipul Rumapea,

Apprezziamo il tuo feedback e siamo felici di sapere che trovi la nostra APP/Sito Web conveniente per i nostri clienti. Il nostro team si impegna costantemente a mantenere questo livello di servizio e a migliorarlo per offrire offerte e promozioni ancora più interessanti ai nostri preziosi clienti.

Apprezziamo sinceramente il tuo continuo supporto e siamo entusiasti di servirti nel tuo prossimo viaggio con noi. Ancora una volta, grazie per averci scelto come tua opzione preferita.

Cordiali saluti,

Layla
Trip.com

Vastaus yritykseltä Trip.com

22.4.2026

Hallo Taina Liekari,

Vielen Dank für Ihr positives Feedback. Wir schätzen Ihre freundlichen Worte sehr und freuen uns, zu hören, dass Sie mit unserem Service zufrieden sind. Bei Trip.com ist es unser Hauptziel, ein herausragendes Kundenservice-Erlebnis zu gewährleisten, und Ihr Feedback ist für uns von großer Bedeutung. Wir freuen uns auf die Möglichkeit, Ihnen auch in Zukunft einen ausgezeichneten Service zu bieten.

Mit freundlichen Grüßen,

Madeline
Trip.com

Vastaus yritykseltä Trip.com

15.10.2024

Hello Jonne Rinda,

Thank you for taking the time to leave us this positive comment, and your feedback is much appreciated. I am glad to know that you have enjoyed a smooth booking experience. Your satisfaction is a great boost for us to keep improving our service. Our user-friendly application will also help provide a range of options you can select from to plan your desired travel or vacation. We look forward to embarking on a beautiful journey with you soon. Have a nice day!

Best regards,

Luca
Trip.com

Vastaus yritykseltä Trip.com

24.5.2024

Hi Roska Laatikko,

Thank you for bringing this to our attention, and I am genuinely sorry to hear about your experience. Please know that we are here to help you in any way possible. To do so, I've contacted you directly for your booking details. Please check your inbox and respond at your most convenient time. Again, thank you for your understanding and patience. 

Regards,

Mavic
Trip.com

Vastaus yritykseltä Trip.com

9.5.2024

Merhaba Mehmet Ibikli,

Geri bildiriminiz için teşekkür ederiz. Olarak karşılaştığınız zorluklar için gerçekten özür dileriz. Lütfen size mümkün olan her şekilde yardımcı olabilmemiz konusunda bize rehberlik edin. Ayrıca, müşterilerimizin işini kolaylaştırmak istediğimizi bilin. Rezervasyonunuzu yeniden kontrol edeceğiz ve güncelleme için sizinle doğrudan iletişime geçeceğiz. Bu kadar anlayışlı ve sabırlı olduğunuz için teşekkür ederiz.

Saygılarımla,

Vojtech
Trip.com

Vastaus yritykseltä Trip.com

13.3.2024

Hi Erkki,

Thank you so much for your great feedback! I am happy to know that you liked what we can offer to our customers, especially when it comes to our support, pricing, and points reward. I am glad to know that you'll always bring your business with us. Please keep using our app to find more deals that we can offer you. I am hoping to see you on your next journey with us soon. Have a wonderful day!

Regards,

Mavic
Trip.com

Vastaus yritykseltä Trip.com

11.12.2023

Hello JOUNI KUISMA,

Thank you for bringing this to our attention, and I am sorry for any inconvenience you have encountered on your reservation. Please know that we are here to help you in any way possible. I know my apologies wouldn't be enough, and please allow us to help you further with your concern. Rest assured that we will check your concerns and contact you directly. I hope we can still redeem ourselves to you. Thank you so much for your kind understanding.

Best regards,

Rachel
Trip.com

Vastaus yritykseltä Trip.com

9.5.2023

Hello oooooooooh....,

Thank you for leaving us this five-star review. Please note that we are striving every day to provide the best customer experience to our customers. Your feedback motivates us to continue our best practices and improve what we need to improve. We look forward to our next trip with you. Thank you for choosing us. Have a lovely day!

Best regards,

Catherine
Trip.com

Vastaus yritykseltä Trip.com

16.3.2020

Hello Jani,

I apologize for any inconvenience caused here. Currently, we do not have a specific support for your language. It shows that we have already requested this from the hotel and awaiting their final update regarding your refund request. I will further look into your concerns and contact you directly for further assistance.

Best regards,

Oliver
Trip.com