Adnan Corda

Hei! Takk for din anmeldelse. Så bra at du er fornøyd med jobben fra oss. Vennligst ta kontakt hvis du har noen spørsmål eller lurer på noe. Vennlig hilsen, Agnes

Adnan,

Tusen takk for anmeldelsen din, den blir virkelig verdsatt. Enkelhet er en av nøkkelverdiene våre! :)

Lykke til med CV-en, og ikke nøl med å skrive hvis du har noen ideer og forslag!
CVmaker Team

Hello Adnan,

Thank you for sharing your experience with Scandinavian Biolabs so far.

We take all form of review seriously, and I appreciate that you took the time to share it with us on Trustpilot and on the phone and in the email as well by now.

I understand your concern and pain. Companies like us which are not registered in Norway typically get a limited delivery option. In our case, we cannot use Norwegian local courier service without registration in Norway, therefore the administration fee with DHL Express and Norwegian local VAT are subjected to the customer.

Our webpage states that we offer a free shipping. The shipping cost out of Denmark is covered by us, however, the additional cost will be subjected to customer, as our shipping option on check-out page and FAQ page state.

We are a growing company, and in the future our goal is to be registered in Norway and provide more practical and sustainable delivery options to our customers in Norway.

Our subscription with a 3-month supply will give you 20% discount compared to an individual one-time order times 3. If you go for the Hair Growth Routine (a set of shampoo, conditioner, and serum), a 3-month Routine will give you 35% discount compared to products ordered individually. I hope this will minimize the opportunity with the additional payment.

We never give up to try our best to provide the best customer experience possible. As mentioned, we are growing the size of the company, and our production line moving forward. If this interests you, please stay tuned and we will gladly announce once ready.

Once more, thank you very much for sharing your feedback, and let me know if there's anything else. Have a great weekend!

Best Regards,
Ayane
Customer Experience Associate | Scandinavian Biolabs