Bench has done my bookkeeping for years. Their prices have gotten expensive and their service has become very poor. For years, they offered great service for a very affordable price. At this po... Ver más
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Bench has done my bookkeeping for years. Their prices have gotten expensive and their service has become very poor. For years, they offered great service for a very affordable price. At this po... Ver más
La empresa ha respondido
Honestly, the reason my experience has been great this past year, is because of Elizabeth Delima! I can't express enough in this review how proactive, smart, patient and thorough she's been while hand... Ver más
Our bookkeeper is amazing. He is quick to respond to questions and provides helpful guidance as needed. Using Bench has resulted in an enormous time savings so we can focus on important compliance a... Ver más
Bench handles your books & taxes so you don't have to worry! Unlike self-service bookkeeping tools, you can chat with your bookkeeper or tax advisor anytime with any important questions. Their app mak... Ver más
La empresa ha respondido
Bench does your small business books for you. We'll connect you with one of our in-house bookkeepers. Then, they'll prepare your monthly and year-end financials—so you don't have to. Sign up for a trial, and get 1 month of bookkeeping done risk-free.
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Ha contestado el 77% de las opiniones negativas
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Bench has done my bookkeeping for years. Their prices have gotten expensive and their service has become very poor. For years, they offered great service for a very affordable price.
At this point, I wouldn't recommend them - which is unfortunate because I did for many years.

Respuesta de Bench Accounting
They started charging us weekly when we were on a monthly plan. They even charged us after we cancelled.

Respuesta de Bench Accounting
Working with Bench for a few years now, and I can honestly say they have made the tax season less of a headache and made the overall bookkeeping experience an enjoyable one due to their agents. I plan to continue using them for years to come and am grateful for their help every month!

Respuesta de Bench Accounting
I've been working with Bench since 2019, and my overall experience has been very positive. I appreciate the consistency and support they provide, and I would recommend Bench to other business owners looking for bookkeeping assistance.

Respuesta de Bench Accounting
Bench has made my live significantly easier. All transactions are categorized and exportable. This helps with finance, accounting, record keeping, and taxes. The service is well worth the money.

Respuesta de Bench Accounting
We've been with Bench for a decade, and we can't recommend them more highly! We've lived through its ups and downs, and we did consider leaving during the chaotic years leading up to its acquisition. But the diligent efforts and excellence of some key staff (shout outs to Callum and to Scout Patton) kept us there. And Scout's professionalism, grace, and continued excellence before, during and after Employer.com's thankful acquisition will always be remembered.
Ever since Employer.com took over, our experience with Bench has been 100% EXCELLENT! It doesn't hurt that the wonderful Mike Nickel was assigned to our account, after Scout moved to a different role in the company. Like Scout, he is absolutely superb in his attention to detail, his bookkeeping acumen, his prompt and thorough communication, and his patience with our highly transactional business and books.
Employer.com's acquisition seems to have kept or improved upon all Bench's strengths and fixed all its weaknesses. It now strikes a perfect balance between automated AI efficiency and the oversight, comprehension, and communication only an actual bookkeeper can provide. We have the UTMOST confidence in Bench Accounting, and we are so grateful for their long-time partnership and commitment to our business.

Respuesta de Bench Accounting
Bench has gone through a lot of changes, and honestly, our experience with them at first wasn't great. However, everything changed when we were assigned a new bookkeeper, Brianna. She has been an absolute pleasure to work with.
Brianna is incredibly patient, kind, and knowledgeable. She always takes the time to answer all of my simple questions without ever making me feel embarrassed or like I'm taking up too much of her time. She genuinely feels like a partner in our business, and her support has made a huge difference in our experience with Bench.
She also makes it a point to connect with me directly whenever I have more complex questions. A quick call often saves both of us time and allows us to resolve things much faster than going back and forth over email. I really appreciate her proactive approach and willingness to make herself available when needed.
We're so grateful to have Brianna on our account and truly appreciate everything she does. She has completely turned our experience around, and we couldn't ask for a better partner.

Respuesta de Bench Accounting
I like what they sell and I only rate 3 star because I heard something from the staff or an employee, they talk about bad stuff and it sounds harsh. She supposed to talk about it at the staff room instead.

Respuesta de Bench Accounting
We've been using Bench for a while, they are detail oriented and the platform is super easy to use. I like them and recommend.

Respuesta de Bench Accounting
I’ve been using Bench for about 7 years and really appreciate their services. It takes bookkeeping off my hands and is presented in an online portal that’s easy to navigate. I’ve been satisfied with their service since signing on with them.
Our bookkeeper is amazing. He is quick to respond to questions and provides helpful guidance as needed. Using Bench has resulted in an enormous time savings so we can focus on important compliance and employee issues. Our partnership with the Bench Tax group has also been such an easy transition.
We have worked with Bench for at least three years now. They have been a great help, and having the Plaid with all the accounts has been a tremendous help. We used QuickBooks, but Bence makes all the transactions so much easier to handle. We have two companies and it is so easy to switch back and forth between each one. Their team is great to work with, easy to reach out with questions and to categorize every transaction. They work well with our CPA which is a great help.

Respuesta de Bench Accounting
I’m a solopreneur and bench has been my perfect partner- no more late nights in January and Feb cleaning up a mess- they do my books each month and my job is simple- everything is automated and I just have to categorize a few items each month .
Grateful!

Respuesta de Bench Accounting
Great company and they are very attentive to your bookkeeping needs.

Respuesta de Bench Accounting
I've been using Bench for over 6 years. Communication is always fast and smooth. Integrations they've built over the years have helped us work faster and less errors. Will renew our contract again next year.

Respuesta de Bench Accounting
I've been using Bench for two businesses for over a year and have always been very impressed but especially in the last year (when I believe they changed ownership?) the service has been absolutely spectacular. My bookkeeper, Mariel, is extremely thorough, communicative and patient with me. I can't recommend bench highly enough and they've even made what would otherwise be a complicated tax season with a W2, filing jointly and 2 LLC businesses quick and easy.

Respuesta de Bench Accounting
Lauren has been great! Easy to work with and I feel like she is taking as good care of my account as if it was her own.

Respuesta de Bench Accounting
Bench has been such a huge help in streamlining by book keeping needs.
Lauren has been so professional and dedicated .
Mary Hurley

Respuesta de Bench Accounting
I have used Bench for 5 years. Their book keeping services have helped me keep my numbers straight and they are always available to answer questions. Bench has an easy to use platform. The new owners have made a noticeable difference in processes.
My personal book keeper is Athira N. and she has been a dream to work with. Big thank you Athira!!

Respuesta de Bench Accounting
I have had Bench since 2021, and they have helped me save thousands on my taxes. Specifically they helped me restructure to an S-corp a few years ago and it was a GAME CHANGER. My bookkeeper Mariel is also pretty amazing!
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