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Migrating to ECRYPT does not require your customers to re-enter their payment information. ECRYPT can receive a secure token export from your current payment service provider (PSP) and import those records directly into your vault.

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How it works

Token migrations follow a consistent pattern regardless of your current PSP:
  1. You contact your current PSP and request a token export.
  2. Your PSP encrypts the export file using ECRYPT’s public PGP key.
  3. The encrypted file is sent to your primary ECRYPT contact via our PCI Level 1 approved encrypted email service.
  4. ECRYPT imports the records into your vault.
All imports must be approved by the primary contact at ECRYPT before any data is submitted. Reach out to your ECRYPT account representative to initiate the process.
ECRYPT does not audit or filter imported data. It is the responsibility of the merchant and the data holder to provide a complete file containing only the records intended for import.

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Before you begin

  • Confirm you have an active ECRYPT account and have been in contact with your ECRYPT representative.
  • Identify all stored payment methods you want to migrate (cards, ACH accounts, or both).
  • Determine whether you want to migrate customer profile data alongside payment methods, or payment tokens only.
  • Download ECRYPT’s public PGP key (below) and share it with your current PSP when making your request.

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Contact your current PSP

Request a payment data export
  1. Contact your PSP’s support team or account manager.
  2. Request a stored card or token data export for migration to a new processor.
  3. Share ECRYPT’s public PGP key and confirm the data will be encrypted before transmission.
  4. Coordinate delivery of the encrypted file with your ECRYPT representative.
Most PCI-compliant processors support token migrations, though timelines and processes vary. If your processor is unfamiliar with the process, direct them to ECRYPT’s contact for coordination.

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ECRYPT’s public PGP key

All exported data must be encrypted using the PGP key below before transmission to ECRYPT. Share this key directly with your PSP when initiating your migration request.