Absolutely ridiculous company
Where to start. I have never experienced such a poor and non-professional company like Action 365. I can sincerely understand how they are so poorly reviewed and I’m assuming the 5 star reviews are either fakes are from bots of some sort.
I was involved in an accident way back in 2022 where I was injured. I finally got an update September 2025 that the insurers (action 365) accepted liability and my claim went to offer, of which I accepted. I was then passed onto to be dealt with Action 365 and to say it is a waste of time is a complete understatement. For days I have been calling all their available phone numbers to which there is absolutely no answer, it just rings and rings. When I press another option just to get through to someone, they are very unhelpful and just say they will put me through, to then again, there be no answer on the phone. I have sent countless emails to countless email addresses of them and again no answer. Not even acknowledgment. The case handler I have been assigned, her email address isn’t even accepting emails! It is absolutely ridiculous how a company can be allowed to operate and represent cases like this who are just completely incompetent.
