VARON Oxygen Concentrator Anmeldelser 

287
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

The system was exactly what was expected. The only caveat is in ordering accessories for the unit. We seemed to have misplaced the battery charging adapter cable for the VP-6, so I ordered 2 additiona... Se mere

Bedømt til 3 ud af 5 stjerner

I bought the VH-2 Pro to give me 93% @ 2l which it does admirably. However it has 2 MAJOR issues. First the carry slot is extremely hard to use because it is not over the center of gravity and hurts... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The only thing I didnt like was that the back straps were too short and the carrying case was a bit small and I had to cut a slit on one side.

Bedømt til 5 ud af 5 stjerner

I have purchased Varon Oxygen equipment on several occasions and know them to be reliable and affordable... I decided to replace a medicare leased oxygen concentrator with the Varon VP Lite... I was p... Se mere

Virksomhedsoplysninger

  1. Leverandør af iltudstyr
  2. også i
  3. Producent af medicinsk udstyr

Skrevet af virksomheden

This is the VARON Oxygen Concentrator Online Store We are the official and the only website which represents VARON. Our brand is founded in 2021. Adhering to the concept of providing practical and preferential oxygen concentrators for more people with hypoxia, the brand continues to optimize products and has been committed to internationalizing our products and passing our ideas to the world. At present, VARON's main product is an oxygen concentrator, which is sold in many countries/regions including the United States. We are also looking for global cooperation, any potential partners can contact us.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

287 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 51 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(287)

124 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Geen retouradres

De bestelling werd na betaling snel geleverd.
Ik wilde het apparaat, de VL1, retourneren, omdat de zuurstofinstelling voor mij niet goed was. De afgifte zou voor mij te hoog zijn en dus gevaarlijk; dit aldus de longverpleegkundigspecialist.
Ik verzocht het aftersalesteam donderdag 8-10-2026 om het retouradres.
Tot op heden 12-10-2026 geen enkele reactie van het aftersalesteam ontvangen.
Het lijkt een beetje naar oplichting te gaan.

12. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I purchased two Varon units

I purchased the pportable Varon unit first and it worked so well that when my husbands home base unit quit, I chose Varon to replace it with. The home unit is quite and provides the air support that he needs so desperately. Thank you Varon for your high quality products.

10. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

The unit will not work for me

The unit will not work for me - I have called, sent emails, and attempted to return the unit - no reply.
I finally disputed the charge to my credit card to get credit from them.

9. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have purchased Varon Oxygen equipment for years…

I have purchased Varon Oxygen equipment on several occasions and know them to be reliable and affordable... I decided to replace a medicare leased oxygen concentrator with the Varon VP Lite... I was pleasantly surprised how light and easily carried this machine is, even when compared to the Inogen G5... I highly recommend Varon concentrators because they are reliable and affordable... I have used Varon for several years ...

8. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

NEVER BUY FROM THIS COMPANY.

NEVER BUY FROM THIS COMPANY.

Update on this company:

The order from the shopify link still shows: we are preparing to ship your products - a month after paying.

Then they say 2 days we will ship and update the details, then nothing.

Then they say will refund, as you can guess, nothing.

If any of you are in the same predicament as I am, don't worry. If you have purchased with your credit card, just call your bank and ask for a chargeback from your visa/mastercard. Tell them you have bought from a merchant that has not delivered on its products / promises. You will get your money back.

Hope this will help some of you get your money back for products not delivered.

5. oktober 2026
Uopfordret anmeldelse
VARON Oxygen Concentrator-logo

Besvarelse fra VARON Oxygen Concentrator

Hi,

We’re sorry to hear about your experience and understand how frustrating it must be to wait for an order without receiving the expected updates.

We take every customer concern seriously and would like the opportunity to review what happened and help resolve this matter. Since we’re unable to identify your order from this review, please contact our support team with your order details so we can assist you directly.

We apologize for the inconvenience and appreciate the chance to make this right.

Bedømt til 1 ud af 5 stjerner

Nicht zu empfehlen

Nicht zu empfehlen
Seit 2 Jahren nutze ich Ihr Gerät VH1 als Sauerstoffgerät.
Jetzt habe ich die Abdeckschraube für den Atomizer verloren und benötige dafür Ersatz um ihn wieder schließen zu können.
Ohne diese Schraube ist die Sauerstoffunktion nicht mehr richtig möglich.
Varon Deutschland beantwortet meine Anfrage sehr schnell, ist jedoch nicht in der Lage ein Erstazteil (Schraube) zu liefern.
Diese Schraube kostet max. 10 Cent und maxcht das 300 Euro Gerät untauglich.

Ich betrachte eine solche Konfiguration eines, medizinisch wichtigen Gerätes, als unzureichend bzw. mangelhaft . Es stellte sich auch heraus, dass Varon die Geräte nicht herstellt.

8. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible customer service

Terrible customer service. I tried to order replacement filters and caps on line but both of my credit cards were declined. I called customer service and they advised that parts can only be ordered on line and to call my bank to authorize accepting the charges. BS, I have never had to call my bank to accept charges. Apparently a untrustworthy company.

30. september 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Missing parts

The system was exactly what was expected. The only caveat is in ordering accessories for the unit. We seemed to have misplaced the battery charging adapter cable for the VP-6, so I ordered 2 additional ones. We have yet to receive it and its been over 3 weeks ago ( It was promised within 10 working days) !! Could someone please follow up on this order to see where it went to? Thank You Michael Guilmette

8. september 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The unit was not strong enough for my…

The unit was not strong enough for my needs. They guarantee return. I emailed to say I wanted to send it back. No problem. Shipping address is in China. It would cost more to ship it back then the unit itself. After writing the review Varon reached out and sent me a Ca address which I can now return the unit.

26. september 2026
Uopfordret anmeldelse
VARON Oxygen Concentrator-logo

Besvarelse fra VARON Oxygen Concentrator

Hi,

We’re sorry to hear about your experience. We believe there may have been a misunderstanding regarding the return process — US customers can return products to our US location, and our support team is available to help arrange the return.

We’re also sorry that the unit did not meet your needs. Oxygen requirements can vary from person to person, and our team is always happy to help customers find the most suitable solution for their needs.

Please reach out to us with your order details so we can look into this and assist you further.

Bedømt til 3 ud af 5 stjerner

I bought the VH-2 Pro to give me 93% @…

I bought the VH-2 Pro to give me 93% @ 2l which it does admirably. However it has 2 MAJOR issues. First the carry slot is extremely hard to use because it is not over the center of gravity and hurts your knuckles. Why not just put on a strategically positioned handle. Are you afraid how it looks over usability? Second the capacity of the water tank is beyond ridiculously insufficient. I am at a loss to understand why anyone would do this? Do you really think people will get up at night every 3 hours to refill it. GIANT FAIL.

28. september 2026
Uopfordret anmeldelse
VARON Oxygen Concentrator-logo

Besvarelse fra VARON Oxygen Concentrator

Hi,

Thank you for sharing your detailed feedback. We’re glad to hear that the VH-2 Pro is providing the oxygen output you expected.

We’re sorry the carrying design and water tank capacity didn't meet your expectations. Your feedback about improving portability and extending usage time between refills is valuable, and we’ll share it with our product team for future improvements.

Thank you again for taking the time to share your experience.

Bedømt til 1 ud af 5 stjerner

The official VARON Warranty Page states…

The official VARON Warranty Page states a 1-year limited warranty. While the policy notes that "accessories are excluded," a rechargeable battery required to operate a portable medical device is a core component, not a consumer accessory. Furthermore, a "1-month" limitation is not disclosed anywhere for the battery.

22. september 2026
Uopfordret anmeldelse
VARON Oxygen Concentrator-logo

Besvarelse fra VARON Oxygen Concentrator

Hi,

Thank you for your feedback. We understand your concern regarding battery warranty coverage.

As batteries and other accessories are consumable components that naturally wear over time and may be affected by usage conditions, they have separate warranty coverage from the main device. However, we do review each case individually and provide support, including replacement or refund assistance when applicable under normal use conditions.

We appreciate your feedback and will continue improving the clarity of our warranty information.

VARON Customer Support Team

Bedømt til 5 ud af 5 stjerner

Ordered a concentrator that didn't meet…

Ordered a concentrator that didn't meet my needs. Varon offered an exchange to an upgrade of what I had. Excellent experience and great service. Will definitely do business with them in the future. Thank you Varon

18. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very supportive and delivery was…

Very supportive and delivery was excellent.The only thing is I noticed is when you have it set at 4 for the flow the percentage reads 35 percent but I’m still figuring things out on the machine and seeing how long the battery will go till it dies

11. september 2026
Uopfordret anmeldelse

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