Need help?

Here are the fastest ways to get assistance with Parseur.

1) Knowledge base

Most questions are answered in our main help center: https://help.parseur.com
Search for topics like “supported documents”, “download URLs”, “field formats”, or “AI engine”.

2) In‑app chat

Open the chat from the bottom‑right corner of the web app.

Send us your question and we’ll follow up right in the app.

To help us help you quickly, include (when relevant):

Mailbox (parser) ID and/or Document ID

The endpoint you’re calling and a redacted request/response snippet

Timestamps (UTC) and steps to reproduce

Any logs you can share to help us troubleshoot the issue

Avoid sharing secrets or full unredacted documents in public channels.

3) Using an AI assistant

If you’re asking an AI to help build your integration with Parseur, you have a few options.

Method 1: LLMs.txt (for any AI with web access)

Use an AI that has web access/browsing enabled.

Ask it to read this file first: https://developer.parseur.com/llms.txt

This gives AIs the required context for using our developer docs and APIs.

Method 2: One-click export to ChatGPT or Claude

At the top-right of every documentation page, open the Copy Page dropdown menu to quickly share docs with an AI:

Open in ChatGPT – launches ChatGPT with the current page.

Open in Claude – launches Anthropic Claude with the current page.

Copy Page / View as Markdown – copies the page as Markdown for any LLM.

Export dropdown with ChatGPT and Claude options

Method 3: MCP (for AI-enabled editors)

If your editor supports MCP servers (e.g., Cursor, VS Code, etc.), click the MCP button on any endpoint page to get a ready-made config. Paste that into your editor to grant AI tools structured access to the full docs.

1) Knowledge base#

2) In‑app chat#

3) Using an AI assistant#

Method 1: LLMs.txt (for any AI with web access)#

Method 2: One-click export to ChatGPT or Claude#

Method 3: MCP (for AI-enabled editors)#

1) Knowledge base

2) In‑app chat

3) Using an AI assistant

Method 1: LLMs.txt (for any AI with web access)

Method 2: One-click export to ChatGPT or Claude

Method 3: MCP (for AI-enabled editors)