Locked field in the W-8BEN tax form

Facing the same issue - did you get a resolution? I have been stuck with Apple Support (or lack thereof) for 3 months now. I follow up every week and get the same canned "The finance team is looking into it" response.

Hello,

I have an absolutely identical situation. My country of citizenship is automatically set incorrectly in the W-8BEN form, and the field is locked so I cannot change it.

Were you able to resolve this issue? If so, how?

Also, are there any other ways to contact Apple Support or Finance Support regarding this issue?

I have already been waiting for a response from Apple Support for almost three weeks and have not received any response to my Finance Support requests.

I would really appreciate any advice.

Thank you!

Same here, no response from Apple Finance for over a week now

I’m in the same situation. I’m Ukrainian and live in Poland, but Apple has my citizenship set to Poland, and I can’t change it. I contacted support a week ago and still haven’t received a reply. It’s really frustrating to be stuck like this with no help.

I’m dealing with a very similar issue. My W-8BEN Permanent Residence Address is also locked to my Apple Developer enrollment country, while I currently reside in another country. I’ve been waiting over three weeks for Finance Support despite several follow-ups and a separate Developer Support escalation. If you get any resolution or a manual correction process from Apple, please update this thread. I’ll do the same if my case gets resolved first.

I have the same issue.

Quick research shows that only tax residence matter for W-8BEN and Apple doesn't even send citizenship info to US tax service, but would be better to verify it with tax consultant. It might be faster than waiting for response from Apple. Say if anyone had tax consultation about this.