The quote for taxi was half the cost of…
The quote for taxi was half the cost of actual cost. When queried nobody was willing to assist. There were no variables. We were on time for the taxi, absolutely no traffic. We just wanted price breakdown.
Thanks for responding.
The hotel booked the taxi on our behalf therefore we dont have the app. We have the date time and location of pickup and drop off. And the bank transaction for payment. The hotel cannot act on our behalf.
We really dont want this to happen to other people hence the enquirey
Kind regards,
CathJ
Reply from Freenow by Lyft
Hi! We take overcharging very seriously and we're sorry to hear about this. We want you to feel valued every step of the way. Please contact our Support Team via the in-app chat with your ride details so they can review the charge with confident expertise and sort this out immediately.