I had a flight booked from Amsterdam to…
I had a flight booked from Amsterdam to Delhi which was cancelled just few before the departure date. Now I have been waiting for refund from last 3 months even with repeated follow ups on multiple occasions yet no return. Worst experience never going to book again.
June 30, 2026
Unprompted review
Reply from Gotogate
Hello,
We are truly sorry to hear about your experience regarding your cancelled flight and the delays with your refund process. We regret that we did not meet your expectations and that you faced frustration with our customer service. Please be assured that we continuously strive to improve our processes and support.
Best regards,
Gotogate team.