Don’t be fooled like I was today. TOTAL SCAMMERS
I own a dealership and ship between 40-50 cars a year and my typical shipper quoted me a high price so i thought i’d try someone new and found these guys. i spoke to mike and he quoted me 1300 for shipping so i sent him a deposit of 300 dollars. i signed my contract and waited. A few days later mike texted to apologize it was taking so long. Then this morning he texted my Jeep is going to be getting pick up. i was excited. then his next text was that it is going to be 2300 instead of the quoted 1300. i told him thank you for trying but i’m just going to fly out and drive it for that price and thank you for trying. Mikes next text was to inform me that he’s keeping half of my deposit as a cancelation fee. Let me get this straight, you quoted me a price for a service which you can’t do and are telling me either i pay a 1000 more or your keeping my money. WOW!!!! Very shady and dishonest. DONT SHIP WITH THESE GUYS THEY ARE A TOTAL BAIT AND SWITCH. use Montway Auto transport. i’ll post his texts in all my reviews so everyone can see this scammer at work.
Reply from Mazzy Express Inc
We sincerely apologize for this inconvenience with our company and agent Mike. Your agent Mike is in the company for 3 months only and is not quite familiar with the refund process and terms. For that reason we have issued the refund on the same day right away and our expert agent Andrew has reached out to you with a solution as well. Again, we are really sorry for this matter and promise you this won't happen in the future.
Please reach out to us at (267) 534-11-03 to resolve this matter. Thank you