Seller beware- super shady operation
Considered selling my vehicle to them so drove to the Richmond bc location. First off, the operation just looks super shady. What was supposed to take 15 minutes took over an hour. The purchase manager, Mohammed, was very slimy. Asked me what my other offer was from Clutch first. I didn’t share because I wanted to see what he would offer. The offer was almost 5k less than what I was originally quoted. When I told him what Clutch quoted he actually suggested there was a possibility we could get it to match. lol! So first you try to trick me into taking way less and then you have the nerve to suggest it could be way more? Mohammed was also rude, telling me that it wasn’t a big deal that I wasted over an hour of my time. He gave me the excuse that the offer went down so much because I entered the wrong trim level. When I got home I redid the quote with the right trim level and guess what?? The quote actually went up. This place is a complete scam. Don’t do business here. They will lure you in by offering a good quote and tell you to take all docs with you for a quick sale and then they think they can try to corner you into accepting the much lower offer.