Canada
Review of XeMODeX Inc.
Repair was delayed due to parts but they kept me updated on my repair about a week returned my cluster as promised worked excellent I definitely recommend this company
Thank you for the great service
Review of Gocio Electric Bike
I tried for more than a full week to get an answer to fix the peddle assist over running the peddles the bike accelerates to 13 miles an hour after peddling 2-3 times. This is very dangerous for I experienced riders. No fix from Gocio. Says this is how the bike was designed. I own 2 Lectric e bikes with 800 miles on them. They don’t operate this way. Very disappointed with the tech support. Nice bike if it operated properly
Bruce
I received the answer regarding to my ebike problem. Some e-bikes use a cadence sensor for peddling while others use a torque sensor as my Lectric bikes do. Know witch sensor the bike has before to purchase it. Cadence sensor don’t work well for aged people. Torque sensors do. Gocio is now looking to try and change the sensor design. Thank you
Bruce
Reply from Gocio Electric Bike
Dear Customer: Hello! Thank you for your review! We have received your feedback! Regarding the issue of rapid acceleration, this is because our latest e-bike uses a current controller. When the user pedals, the current is increased, accelerating the speed and resulting in relatively rapid acceleration, eventually reaching the speed limits of levels 1 and 2. Faster acceleration is more suitable for aggressive, adventurous riders, but less user-friendly for the elderly, children, or riders who commute at low speeds. Our development team is currently working on this issue, and we will be testing it on different models using a more stable controller system. We anticipate that soon, models geared towards urban commuting will use a smoother controller system, while models geared towards off-road adventure will continue to use our current controller solution! Thank you for your suggestion, and happy riding! Thank you!
