Robert Hyland

United States

Reviews

Review of Goigi


Rated 5 out of 5 stars

Persistent Yet Professional, Too

They are persistent; which means: "the squeaky wheel gets greased!" My company gave them a try and they truly do Professional work.

Also, they helped set up the payment plan which although at first was a little complicated, will work more smoothly going forward.

January 30, 2026
Unprompted review

Review of A Sight for Sport Eyes


Rated 3 out of 5 stars

Not The Best Exprience

A couple of things. First, my none of my orders show up in my "Orders" section of the Site after logging-in.

I was told they are switching to a new Website and that this issue should be resolved, then.

Secondly, the address placed on the order for the shipment was incorrect; and the order had to be shipped back to the company so they could resend it.

I fail to see how this could be a problem on my end since I had to have the correct address for the credit card payment to be successfully processed.

It also means that somewhere on their end they failed to verify the street address (which was missing the actual street name) before sending the package.

November 10, 2025
Unprompted review

Reply from A Sight for Sport Eyes

I'm sorry this happened to you. First, about the orders not showing in the system, as mentioned on the phone, all your orders show on our backend file for you. I'm not sure why they don't show for you, but we are not that web developers so couldn't fix that problem on the phone without contacting our developers. We mentioned that we will have a new site going live in about a week so hopefully that fixes the issue as it will be on a more user friendly platform.

As to the address, we sent it to the address you entered online. The credit card processor only uses the numbers to "verify". (the numbers from the street and the zip code). It doesn't use the entire street name. The issue with the address is that you did not enter a street name. You entered a "house number" and then a company name so the company name came across on the shipping label as the "street name". While I agree that sometimes shipping software should be smart enough to catch this, I think because you had the business name there, the business name became the name of the street. The software doesn't verify if the address is legitimate, and we print the label from. We have to assume that the address you put on the order is correct. Again, maybe our new website will be able to better verify addresses before shipping, but I apologize that we didn't catch that you did not put a street name on your order, and the package was able to be shipped.

With that being said, the package is on its way back to us and as soon as we get it in, we can re-ship it to you with the correct address. The shipment is not lost, just delayed due to this address issue.

Review of npdigital.com