Gerd L.

Germany

Reviews

Review of ParkVia

Review of Q Mount


Rated 1 out of 5 stars

No legal return policy, not available for contact.

Should have read other references in the web before buying from them. I had to experience the same issue when trying to return my item.
No contact phone number or company address in the web. No answers to email at all until I told them that I am reporting them to the authorities.

On the web they claim that they will send a return shipping label.
After I finally got them to respond, I found out they are based in Lithuania and they will not provide a label.

The law is that online purchases can be returned within 30 days.
Their answer was then that they only accept 14 days, which is against the law.

As other customers have complained that when they finally received a return shipping address, they did not get their money back, I am not returning my unit.

Absolutely unprofessional behavior, not in compliance with the law and not customer oriented.
No matter how good the products may or may not be: DO NOT BUY THERE is my recommendation!

July 12, 2024
Unprompted review