RaNae Mitchell

Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced while attempting to place your order on our website.
We understand how frustrating it can be when technical issues prevent you from completing a purchase, and we regret that this led you to choose another florist. Thank you for bringing this matter to our attention and for allowing us the opportunity to address your concerns. Your feedback is greatly appreciated and will be shared with our team as we continue working to improve the online ordering experience for our customers.

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

RaNae, we're truly sorry to hear that you've decided to cancel your coverage with Endurance.

Your satisfaction and peace of mind are our top priorities, and we're sorry to learn that we weren't able to meet your expectations. If you would like more details on why your claim was denied, please let us know. We'd be more than happy to provide you with a thorough explanation and address any questions or concerns you may have.

If you reconsider or have any questions in the future, our team is here to assist you. We genuinely appreciate your feedback and hope that you'll consider Endurance again in the future.

- Endurance

Thank you so much for the kind words! We’re thrilled to hear you’re loving the mascara and had a great experience with our service and delivery.

Your support means everything to us!

Warmly,
WOWCOMBO Customer Service

Hi Ranae, I can see that you cancelled your policies with us and we are sorry to see you go. I can see that your last claim was approved and was applied towards your deductible. If there is anything else we can do for you please give us a call at 866.509.0163 otherwise all our best to you, Missy and Scooter.