Stuart

Joined, they took a payment. Within two weeks, took another. Heard nothing since, no marketing emails, nothing. So went in the account. No subscription, no entries made.
Contacted them, they ping ponged emails telling me I used another email - despite me showing a screenshot IN the account with the email visible. As I can't tell them anything about the other email, they won't help further and condescendingly say they are 'at a loss to explain why you won't tell me which email you used' - I can't not won't, don't try to gaslight me.
So I can only assume this is one MASSIVE deception.

Suddenly started spam messaging an email address I have offering quotes - never spoken to them, so I know it's a bought lead; against GDPR.

Cold calling repeatedly - TPS registered number

Absolute disgrace. 4 times they have been told it's a TPS registered number this week.

Talking over me as I told them each time.

Rhi did a full redesign of our existing website and I couldn't be happier with the result.

Communication was excellent from the start - she responded quickly, listened to what we wanted changed (while keeping the parts that already worked), and kept us updated throughout instead of going quiet and reappearing with a finished product.

The design itself is a big step up: modern, clean, and clearly tailored to our business rather than a generic template. Turnaround was faster than I expected for a full redesign, yet it never felt rushed - she flagged issues early rather than leaving them for a last-minute scramble. And given the quality of the work, the price felt very fair; I'd have expected to pay more elsewhere for the same level of attention.

Highly recommend if you need an existing site brought up to date.

I know exactly what's wrong. But it's not on their list. So I emailed them. They insist on their own diagnotic at £47.95 plus VAT. Only then, they will consider quoting.

Part failed - but they no longer sell the part. I thought it was over, but then they surprised me by going to the ends of the Earth to source and deliver a replacement to me. Thank you so much!

Been using them getting on for 2 years. Major feature has been very slow deliveries. So two weeks after I ordered, I logged on expecting to see it's going to be another week. But find 'order cancelled' - I haven't cancelled it! Final straw, I've gone elsewhere.

Approved - but for a totally different amount and timescale. Waste of time.

Has suddenly started spamming me with silent phone calls from Glasgow and Edinburgh numbers.

Never heard of them.

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Edit after their reply:
I am not stupid, I called the numbers back and they were YOU.

Just joined. They have 2 meters listed. Told them that's wrong. They want £146 to check if I am telling the truth! On your bike.

Has started spamming my business.

Multiple emails a day. Never unsubscribes. Email address wasn't in use and the person doesn't exist - catchall made sure it was noticed.

OVERCHARGING
Had a discussion with them and they put me on better pricing.
Next thing, they wanted a bulk sum guarantee. I spoke to them and they removed it.
Started using the card again. 2 months later got charged HIGHER than the price on the pump. Queried it. Oh we added 34ppl for RISK PRICING - didn't tell me ahead of this, just put it on.
I CANCELLED THE ACCOUNT as they are taking absolute liberties and it's nowhere as good as how they sold it to me - a cost reduction not a cost.
Who would willingly overpay?!

Refused to quote.

BECAUSE WE DON'T USE ENOUGH WATER.

Lovely folks, especially the two chaps in the second site where I collected my car.
Car was ready and waiting for me, paperwork ready to be completed.
Car was valeted, serviced, washed.
Great car, great friendly service, can't fault them!

Closed the account and returned funds saying broken the Ts and Cs. Not sure where £14 meal money from 10 people breaks them. They won't confirm how it's broken.

So steer well clear of these absolute cowboys.

Edit: email mentioned below hides behind anti money laundering rules to not tell me anything.
My advise stands - steer well clear, in case they randomly close your account, ruining whatever you're planning for. In our case, a few days before this would have thrown a meal for 10 people into chaos.

DO NOT BUY FROM THESE SCAMMERS
Screen Protector - not as described.
Stops fingerprint sensor working.
Thick.
Not clear, milky colour.
My account is deleted so I cannot ask for a refund.

Screen protector was far from 'completely clear' and inhibited the performance of the fingerprint reader, in addition the screen sensitivity was lowered - wrong keys appearing when typing for instance.

Summarily closed the account. After using them for a while, they sent a message that the other director (my missus) needs to get registered on the app to comply with UK legislation. That's not true. I challenged this. They took a massive 9.5 weeks to reply, basically challenging me back to just get it done or they would close the account. I replied challenging that she neither uses banking apps, wishes to use an app, nor do we consider having access on two phones safe should that phone be lost. If one of two directors doesn't ever access the account why would we wish to have that app set up.
Response today - we've closed your account.
Pathetic, miserly response which does nothing but make sure I will tell everyone never to use this bank with absolutely zero customer service.

Treated the call as an opportunity to generate money on things that didn't need doing. When I refused and said to leave, went outside and secretly turned off supply. Would not engage in taking a complaint about the engineer.

Broadband went down at 5.36 Saturday morning. Now website says we're working on it.
12 hours later I call for an update.
They will be a MINIMUM of 72 hours before it's looked at. They don't work weekends.
I will be leaving on Monday for someone competent.