Amir

Never made me disappointed! 10/10 service, always.

Great customer service is the first thing you encounter with them. They’re fast, clear, and genuinely focused on helping you—that’s all you really need.

The service itself seems very well designed. I’m not an expert in that field, but I still found it very easy and intuitive to work with.

always worked, never got disappointed.

I’ve been working with them for 5-6 years, and every single time they’ve nailed it. They easily deserve 5 stars.

I already wrote a review for Bring.com and Bring Sweden. Despite that, I keep getting emails asking me to write another review, so here it is:

Almost every single delivery ends the same way. Either I get a message saying there is no space in the parcel locker and my package is sent to a location so far away that picking it up takes half a day and extra transport costs. Or the locker does not open, the app marks the package as collected, and I then have to spend days proving that I never received it.

Each time, it turns into unnecessary delays, extra costs, and wasted time because of mistakes on Bring’s side. I genuinely do not understand how this level of service is still considered acceptable.

*UPDATE 01/07/2026
Reply to your answer:
The package wasn’t big. It was an A5 letter with one tiny old stamp on it.
In this specific case, I’ve already lost 260 SEK, and the package was returned to the sender. I never even received it.

How many times should i share my horrible experiences with Bring?

almost every single time, they either move my package to another location that i don’t have access to because their locker box is full, or they wrongly assume I picked up my package when i didn’t. then it takes them a week to realize it was their mistake.

This is the same scenario for every single package I get:

A. First I get the message “No room in the parcel locker,” then they send it somewhere so far that it takes me half a day to go get it, and I have to pay for two buses. So basically my package ends up costing three times more in shipping.

B. Or the locker doesn’t open, and the app says I’ve received my package. Then it takes 2 to 3 days to prove I didn’t get it, and after that they send it again to that far place.

How such a horrible service is still running… I’m honestly amazed.

It honestly feels more like luck than a reliable service.
In my last 5 uses, 2 times the parcel locker didn’t work, and both times I had to spend days proving that I never received my package.

After all that stress, instead of fixing the issue smoothly, they sent my package to a pickup point really far away from me, which made everything even worse.

The service works sometimes, but when it doesn’t, it becomes a long, exhausting problem.

Is there a more reliable game service than Eneba?!

Honestly, I doubt it 😄
I’m 100% satisfied — not a single bad experience, ever. Fast, easy, and everything works exactly as it should.

Amazing service. Keep it up, and thanks for always delivering!

I had a really stressful experience.
There was no information anywhere on my profile or the DHL website about tax or customs payment for my package. Then suddenly, I get a message on WhatsApp from a random suspicious account — not official, not verified, nothing.

They sent a shortened link and said I need to pay or my package will be returned in 2 days. It literally sounded like a threat.

And the weirdest part?
For such a massive company, there is zero warning or info saying they contact customers through WhatsApp. So of course I had to Google it, and surprise… a bunch of sites confirmed it’s a scam.

I spent way too long, stressed and kinda scared, trying to figure out what was real. This whole thing could have been avoided if customers were actually warned properly.

Not a great experience, and honestly DHL should do better here.

I had a really stressful experience.
There was no information anywhere on my profile or the DHL website about tax or customs payment for my package. Then suddenly, I get a message on WhatsApp from a random suspicious account — not official, not verified, nothing.

They sent a shortened link and said I need to pay or my package will be returned in 2 days. It literally sounded like a threat.

And the weirdest part?
For such a massive company, there is zero warning or info saying they contact customers through WhatsApp. So of course I had to Google it, and surprise… a bunch of sites confirmed it’s a scam.

I spent way too long, stressed and kinda scared, trying to figure out what was real. This whole thing could have been avoided if customers were actually warned properly.

Not a great experience, and honestly DHL should do better here.

On 20 July 2025 I did an online purchase. When I paid through Trustly, around 1 600 SEK simply disappeared. The online shop has no record of taking that money. My bank told me to get proof from Trustly to show the shop.

And guess what? Today is 26 August and I still don’t have that proof. Trustly avoids giving it, makes the process impossible, and leaves me stuck.

I’m writing this after randomly checking their Trustpilot page, and I see I’m not alone. So many people here report the same: money lost, no support. It gives me some comfort to know I’m not alone, but it’s heartbreaking to see how many normal people lose money to this so-called company.

Avoid Trustly. Avoid it, avoid it to protect your wallet and your peace of mind.

*update
They ask for a screenshot of “Name of the account holder”, I sent it, they said it's unacceptable because you wrote it yourself! Then did it again this time through the bank’s app not mobile browser, they said handwritten text is not acceptable, I sent it again this time from my computer, on the bank’s website using a browser. They repeated the exact same thing.
So by now I am sure my money is gone forever and I stopped contacting them.

**Update 9/23/2025
Today, Trustly flagged my review for containing defamatory content. But thankfully, Trustpilot reviewed their accusation and decided that it was not defamatory, so my review is now back online.

About Trustly’s answer here on Trustpilot:
You claim this case doesn’t exist? This is my case number 01984172. You had weeks to fix it, yet you handled the matter unprofessionally. Please understand that as customers, we don’t have the same power you do. With the advantage you hold, you should focus on providing proper support.

100% scam, i bought a gamepass code, they just reduced the money and they send no code!

100% scam
I canceled my subscription but they still charge me and no one in support answer.

the support was late to answer my asks, but they came up with a great idea and fixed everything.

A great collection they have also and the delivery was so fast.

I'm writing this review with 15 years working in the graphic design field, in these years I used many different services include website design applications and services. Divi is one of the best without a doubt! and I can say their support is the best service support I have ever seen! They are so humble, caring, understanding, and up-to-date!
I definitely continue using their services and definitely suggest that to others.

Horrible service!
I bought the LOGITECH CRAFT Keyboard. On the website, it has big shift key (big shift is important for designers) but I got the keyboard with small shift key, I called Logitech support and explained that I got different product, it's not same as the website and they told me it's because you live in EU and EU keyboard layout is different with US layout and we can't do anything for you.
Logitech company shows some pictures on the website but they sent different products.