The free trial- don't bother
The free trial- don't bother
The free trial, in my view, is just to tease you into a monthly subscription. After getting a half a dozen junk applicants that seemed like they where all from India and not even in the country, I decided to look at the site for my ad. No ad. I searched by city; then exact job description + city; then exact job description + city + Province . No ad. I tried to log in to my account and it rejected my password (even though it was correct). Said it had sent me a link to confirm my identity. No email arrived. I called their customer service line and invested 45 minutes to repeatedly reset my password and after being transfered to multiple staff members was told that "they needed more information", which I provided and they finally said it had something to to with the trial and things weren't "set up completely". So finally I can log in and a rep asks me why I'm cancelling the free trial. I explain that the responses are junk and my ad didn't display. She tries and says you have to add the country to the search terms, so I do and it works. The thing is, I wouldn't expect an applicant to know that, and nothing on the site states that. So in practical terms, people won't see my ad because even with job description/city it won't display. The rep says that's because I didn't select their other features like "premium". I said no, because premium was an extra cost, and I was offered a free ad. She says that with the premium there are other search criteria that get utilized. We then have a disussion about what "free" means and we agree to disagree.
I took them up on their offer of a 4 day free ad to test their site. In my opinion it's just a gimmick and the only real way to get exposure for an ad is to pay for a subscription plus all the extras(which is fine, but don't jerk people around with a free listing that is just a waste of time). In my opinion it's just a ploy to ensure that you aren't successful in the 1st four days and you get enrolled in the subscription.
March 7, 2019
Unprompted review