CS

Customer Susan Lee

United Kingdom

Reviews

Review of UPS


Rated 1 out of 5 stars

Horrible experience with UPS

Would give minus stars if possible.
Went out of my way to collect my parcel as they couldn't deliver it. Not surprising really as someone at UPS had typed an incorrect address.
Parcel was withheld by shop understandably so as my ID did not match address.
A lengthy phone call to UPS managed to get common sense to prevail but this incorrect labelling seems to be a common fault.
Very stressful half hour!

September 15, 2025
Unprompted review

Review of Jet2holidays


Rated 4 out of 5 stars

Mixed experience

Lovely holiday in Crete at the Miramere Spa hotel in Aghios Nikolais.
Jet 2 staff at Manchester and cabin crew going out cannot be faulted. Attentive and efficient (I have severe hearing loss so need special assistance) Communication on outgoing flight excellent and crew ensured I read the safety briefing via mobile phone 👍
Jet2 staff at Crete excellent and professional both going out and coming home.
Unfortunately I dropped a star because cabin crew on flight back very disorganised. No safety briefing for me! No acknowledgement of special assistance although booked and verified beforehand.
A bit chaotic all round. Staff chewing gum whilst serving. Seemed distracted ie no offer of milk with tea, looking around chatting to themselves.Did not inspire a feeling of safety. Perhaps a training issue?
This is not my usual Jet2 experience .

June 25, 2025

Review of The Range


Rated 1 out of 5 stars

Do not trust the price on the shelf edge!

The Range in Leyland has got to be the worst store I have ever been to for mispricing items on the shelf.
It's not just a few things mistakenly misplaced it seems to be a constant thing. This always leads to confusion and wasted time at the checkout whilst the queue grows ever longer.
Even when you show staff the shelf edge price they just are very dismissive and walk away.
Not good and perhaps a strategy to push people to online shopping which is more transparent and trustworthy.

June 3, 2025
Unprompted review

Review of ATG Tickets


Rated 5 out of 5 stars

James H made my experience great

James H made my experience great!
I was struggling to purchase tickets using my registered Nimbus Access Card. James sorted out my problem quickly and patiently. Despite my disabilities I like to be independent and book shows etc. so thank you for this service and helping me.

May 16, 2025
Unprompted review

Reply from ATG Tickets

We are so glad to hear that you had a lovely experience with James. We strive to provide excellent customer service and are happy to hear that James was able to help you with your purchase and help support your independence. We appreciate your feedback and will share it with James.

Review of Yodel by InPost


Rated 1 out of 5 stars

Keep getting told to collect order by…

Keep getting told to collect order by supplier but no barcode sent by Yodel so Morrisons Daily at Penwortham cannot hand over my parcel! It happens so many times and I have to wait ages fir Yodel to catch up. Really frustrating.

March 22, 2024

Reply from Yodel by InPost

Hi Susan, I understand that you haven't received barcode to collect your parcel. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Jet2holidays


Rated 5 out of 5 stars

Setting the standards

Great holiday to Skala Kefalonia.
Everything went smoothly from airport to hotel
No delays or baggage chaos.
Lots of staff around and easy visible.
Value for money
Jet2 are setting the standards for post Covid travel.

July 6, 2022
Unprompted review

Review of GO Outdoors


Rated 1 out of 5 stars

Ordered 17 items online.All unavailable ..really???

Ordered 17 items online. All in stock. Took my money. The day after I received an email notification to say all items cancelled. The excuse given was inaccuracy of stock availability...17 items really???
I have paid £5 for a discount card that I cannot use...scandalous!
Avoid the website they appear to be incompetent.
Would give zero stars of possible. Very annoyed and let down.

November 24, 2020
Unprompted review

Reply from GO Outdoors

Hi Susan,

Thank you for taking the time to provide your review today.

I am sorry that you have encountered an issue with your order and understand the disappointment this caused you.

Please can you email us your order number to onlinereviews@gooutdoors.co.uk and in the subject add Trust Pilot 14160676 so that we can locate your details and email you directly.

Thanks
Jayne
Go Outdoors Online Review Team

Review of Chemist.co.uk


Rated 1 out of 5 stars

Avoid!

Ordered 8th April. No response to emails. Goods not received. Finally got through on phone..no reasonable explanation given. Money refunded PayPal 12th May. They are taking orders and payment without delivering goods. Avoid.

May 13, 2020
Unprompted review

Review of Evans Halshaw


Rated 1 out of 5 stars

Appalling service from Evans Halshaw…

Appalling service from Evans Halshaw Chorley dealership. We booked an appointment to view a car. We turned up at the allotted time to be told we could look at the car but no keys were available to look inside or at the engine etc. We could not test drive the vehicle. Did they think we would purchase a car on looks alone! Complete waste of our time and petrol travelling there. Price as advertised also not true they wanted an extra £100 "admin fee" How can they be allowed to advertise a false price? Couldn't care less attitude, no apology given and very unprofessional...avoid!

July 24, 2018
Unprompted review

Reply from Evans Halshaw

Hi Susan

Thank you for your feedback. We can see that you’ve got an open concern with the dealership. We will chase this matter up now and ask that you are contacted back as soon as possible.

Thanks,
Emily - Customer Service Specialist

Review of Home Bargains

Review of Home Bargains

Review of UNISON


Rated 1 out of 5 stars

Save your money

Over 25 years of paying subscriptions yet when I needed them they simply were not there for me.
Very disappointed and disillusioned. Save your money.

April 10, 2017
Unprompted review

Review of Sofology


Rated 5 out of 5 stars

Great Service

Thank you John at the Blackburn store for finding us the perfect sofa combination. No pressure selling and excellent service. Would recommend.

January 31, 2017
Unprompted review

Review of Discountedstamps.co.uk


Rated 5 out of 5 stars

Great service and price

Very happy customer. Fast delivery and stamps are perfect. Why buy from anywhere else when you can benefit from discounted prices and a great service. Thank you.

November 25, 2016
Unprompted review

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Easy to do and trustworty

Great website easy to follow and selling is very straightforward. Local drop off point. Payment made promptly. If you are having a clear out then look no further for a reliable trustworthy service.

September 13, 2016
Unprompted review

Review of We Buy Books


Rated 5 out of 5 stars

Excellent service from a reputable company

Following my daughter "fleeing the nest" I have used We Buy Books 3 times now in order to clear her room of her many books and DVDs accumulated over the years. It is so easy to do and every transaction has been smooth and without hassle. The website is excellent - very clear. Just input the bar code number and send them off - free collection then sit back and wait for the cheque to arrive- in my case - or if you prefer, direct transfer to your bank account.
I would certainly recommend this site and intend to use it again when my other daughter leaves home!

June 8, 2016
Unprompted review