Yeslak Reviews 

Good communication and quality products. Very pleased with how these products look in my Tesla Juniper.

I screwed up my order and they were great helping me get things resolved. Very happy with product. Highly recommend!

I ordered a replacement wheel cover for my Tesla the middle of August. It came actually fast; within a week. But upon opening it, it did not match the other 3 I had. I had to email customer support and after over explaining that nothing was wrong with the product it just didn’t match so I didn’t want it - they approved a return. Of course I had to pay the $38 return fee, but then they would give me my full refund of $83.99 back when they recieved it at the warehouse. It was delivered successfully on Sept 11th and I emailed them to let them know it got there. They emailed me back saying because it was the weekend they would confirm and get back to me on the next business day. Which means I should have gotten a response on Monday September 14th BUT I HAVENT GOTTEN A RESPONSE YET AT ALL. I had some personal issues pop up in my life which made me unable to remember to remind them to check the warehouse. That’s not my job or responsibility but if you don’t stay on top of it with these people they won’t reply to you at all. So now they have charged me $83.99 for the product, $38 to ship it back, it’s arrived back at the warehouse where they’ve probably resold it already - and just won’t respond to my emails or issue my refund. Absolute scam and garbage company. Beware. If by chance your product does arrive and it’s correct the company is fine. But customer service is absolutely awful and I can’t believe how great they were at replying until they just totally stopped, I mean complete radio silence. I should be refunded the $38 for shipping it back to them for having to even deal with the hassle of all of this nonsense back and forth and now being totally forgotten about. What kind of company does that? One that doesn’t care about their customers. I’ll never buy from them again.

I had a very positive experience with Yeslak. Their customer service team was responsive, professional, and genuinely committed to making sure I was satisfied. They handled my concerns quickly and fairly, and their communication throughout the process was excellent.

It’s refreshing to deal with a company that takes customer satisfaction seriously and stands behind what they sell. Based on the way they handled everything, I would feel comfortable purchasing from Yeslak again and would definitely recommend them. Five stars for excellent customer service and professionalism.

Ordered an oximeter advertised on YouTube paid $72:00 for a good quality one and was sent a cheap $10:00 Chinese made one, when I tried to return they made All type of excuses like refund of 15% and I was advised to send it to a friend as a gift, they refused to take it back. They were working as a third party, so don't get fooled by the advertisement where you scan the QR code and you are led to believe you are getting a quality item.
These people can't be trusted, better off buying on eBay then you at least get proper support
Unhappy customer Tony P

Product was great and strait forward to install.i ended up having a small glitch and contacted the company and they provided a software update that was easy to install and its working amazing. A few co workers are now going to order for their tesla.

I have been buying from them for quite some time now and have always experienced excellent customer service, as well as excellent product quality. Highly recommended!

product was fast i recieved it pretty quick but i wish the delivery company was better as i bought all together i wish it was delivered all together

I purchased the Tesla Aero Wheel Cover for my Model 3. They were put on precisely following the instructions and even looked at several YouTube videos to ensure I was doing it correctly. Don't get me wrong, I liked the look of them. Unfortunately, they do not stay on the car. After a few months, I had two that fell off while driving. So, I purchased another set to replace those that went missing. Lost another one a few months later. I took all four off the car and could clearly see the small plastic pieces that hold it to the wheel had snapped on 3 of the 4 tires. So, I took a picture, sent it to support email address for warranty. Complete waste of time. First, they asked me if I had a video of them falling off the car...how could I have a video when I'm driving and have no idea when they fall off. Then they told me to just buy another wheel cover. Ridiculous requests. I then asked them to warranty the wheel covers. I did get a yes, but then I also was told I would have to pay $65 to cover the "shipping and material costs" to send two more wheel covers. It's absurd that I have to spend $65 to cover their defective wheel covers. After another few months, I noticed on two of the wheel covers I had remaining that the tape was starting to come out of the wheel cover. I just went back to the factory wheel covers. These things were a complete waste of money. Will never order another Yeslak product as they don't stand behind their product.

Yeslak and their consultant Yannie have been excellent to deal with .. the quality of their product is first class only minor complaint I would have is that the door seal kit comes with zero instructions. I managed to make it work but it would’ve been good to have better directions as to how to and where they should be Install

Great product. Customer service fast helpful and efficient. Will purchase more

All ok !!! Perfect

I CAME ACROSS THIS COMPANY WHILE SEARCHING FOR AN ACCESSORY FOR MY TESLA, AND WHILE THE INITIAL PURCHASE PROCESS WAS FINE, EVERYTHING AFTER THAT HAS BEEN AN ABSOLUTE NIGHTMARE. THIS HAS BEEN ONE OF THE WORST CUSTOMER SERVICE EXPERIENCES I HAVE EVER DEALT WITH.

AT FIRST, THEIR CUSTOMER SERVICE APPEARED RESPONSIVE, BUT THAT CHANGED THE SECOND THERE WAS A PROBLEM. WHEN EVERYTHING IS EASY FOR THEM, THEY RESPOND. BUT WHEN THINGS GO WRONG, THEY DISAPPEAR AND RESPOND ONLY WHEN THEY FEEL LIKE IT, REGARDLESS OF HOW MANY EMAILS, WHATSAPP MESSAGES, AND WEBSITE MESSAGES YOU SEND THEM.

THEY SHIPPED MY PRODUCT TO THE WRONG ADDRESS BECAUSE THE ADDRESS INFORMATION WAS INCOMPLETE. THIS MISTAKE WAS CAUSED BY THEIR OWN NEGLIGENCE AND CREATED A COMPLETELY UNNECESSARY DELIVERY NIGHTMARE. THE PACKAGE WOULD NOT EVEN SHOW PROPERLY IN MY FEDEX ACCOUNT BECAUSE OF THE MISSING ADDRESS INFORMATION.

THEY EMAILED ME ON TWO DIFFERENT OCCASIONS CLAIMING THAT THEY HAD CONTACTED FEDEX TO FIX THE PROBLEM. HOWEVER, AFTER CALLING FEDEX AROUND SIX DIFFERENT TIMES ON DIFFERENT DAYS, I WAS TOLD THE EXACT SAME THING EVERY TIME: NOBODY FROM THIS COMPANY HAD CONTACTED THEM, AND NO REQUEST HAD EVER BEEN SUBMITTED TO CORRECT THE ADDRESS.

THE ONLY THING I WAS ASKING FOR WAS A SIMPLE ADDRESS CORRECTION BEFORE THE PACKAGE REACHED THE FINAL DELIVERY LOCATION. THIS COULD HAVE EASILY BEEN FIXED AND WOULD HAVE PREVENTED ALL THE DELAYS AND FRUSTRATION THAT FOLLOWED. INSTEAD, THEY FAILED TO TAKE ACTION, FAILED TO COMMUNICATE PROPERLY, AND LEFT ME TO DEAL WITH THE CONSEQUENCES OF THEIR MISTAKE.

WHEN DELIVERY DAY FINALLY ARRIVED, JUST AS EXPECTED, THE PACKAGE COULD NOT BE DELIVERED BECAUSE THE FEDEX DRIVER DID NOT HAVE ENOUGH INFORMATION TO LOCATE MY CONDO. THAT IS WHEN THE REAL HEADACHE BEGAN. THE PACKAGE WAS DELAYED, FEDEX HAD TO TRY TO GET THE CORRECT INFORMATION FROM THE SHIPPER, AND THERE WAS EVEN A POSSIBILITY THAT THE PACKAGE COULD HAVE BEEN REFUSED AND SENT BACK.

THIS ENTIRE SITUATION WAS COMPLETELY AVOIDABLE. A RESPONSIBLE COMPANY WOULD HAVE TAKEN CARE OF THE ISSUE IMMEDIATELY, COMMUNICATED CLEARLY, AND MADE SURE THEIR CUSTOMER DID NOT HAVE TO SPEND DAYS CHASING DOWN ANSWERS. INSTEAD, THIS COMPANY CREATED A PROBLEM, FAILED TO FIX IT, AND LEFT ME TO CLEAN UP THEIR MESS.

CHOOSING THIS COMPANY WAS ONE OF THE BIGGEST MISTAKES I HAVE MADE WHEN PURCHASING A PRODUCT ONLINE. THEIR LACK OF ACCOUNTABILITY, POOR COMMUNICATION, AND TERRIBLE CUSTOMER SERVICE ARE UNACCEPTABLE.

DO YOURSELF A FAVOR AND DO NOT BUY FROM THIS COMPANY. THERE ARE PLENTY OF OTHER COMPANIES OUT THERE THAT OFFER BETTER PRODUCTS AND ACTUALLY VALUE THEIR CUSTOMERS.

THIS COMPANY SHOULD BE EMBARRASSED BY THE WAY THEY HANDLE CUSTOMER PROBLEMS. SHAME ON THEM!!!

They explicitly say they ship from local warehouse but my order shipped from China (and ridiculously slow, taking days just to move from one zone to another of the same warehouse) so it hasn’t arrived in Italy after TWO WEEKS. And it’s two banal sunshades, not a refrigerator or something huge. First and last time with Yeslak.

Quick response on my question; prompt delivery, great products, good service.

As a new Tesla owner, I was excited to upgrade my experience with accessories. As it turned out, I had some issues/questions with some of the items ordered. I reached out to customer service several times, and they always answered immediately . Questions were answered and problems (my ordering the wrong item) solved. I highly recommend this company both for their customer service and the quality of their products .

Ordered roof sunshades for my Tesla Model 3. Fast delivery and great support from Yeslak. Recommend this seller

I bought a set of centre hub caps from Yeslak. There were no issues related to delivery, the quality of the caps is impressive and having recently fitted them to the car they look outstanding.
This is a good firm with which to deal. I found them both polite and helpful. Not to labour the point but the centre hub caps look impressive.
Well done.

My order was lost by UPS. As soon as I contacted Yeslak was contacted a replacement was on its way to me. Fantastic service!