The parking lot I reserved was full and was redirected to the different parking lot. They accepted the reservation and payment for the original parking lot. There was no problem. I wish they informed... See more
Company replied
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The computer part and reservations were easy. The reservation said it was uncovered parking, but we found it was covered parking. Good for me. But the parking lot was unattended which made getting in... See more
Company replied
Selected parking not persisted or consolidated before and after log in. Have to choose multiple times. Otherwise no hassle at the parking place.
Company replied
Easy to use. Added more time to cover delays in airlines. I was an hour past my reservations, ended costing me $20 additional to my booking.
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Company details
About Way
Written by the company
Way.com is a highly rated car super app trusted by over 10 million drivers across the United States. We simplify everyday car ownership by bringing essential car services—including parking, car insurance, car washes, auto refinance, gas savings, EV charging, and more—into one easy-to-use platform.
Designed for convenience, transparency, and savings, Way.com helps drivers make smarter decisions with clear pricing, verified partners, and a seamless booking experience on both web and mobile app.
What users rely on Way.com for:
- Airport & City Parking – Book reliable, safe, and affordable parking with upfront pricing and instant confirmation.
- Car Insurance Quotes – Compare personalized rates from top carriers to save on premiums.
- Nationwide Car Wash Access – Find single washes or enjoy unlimited monthly car wash subscriptions.
- Auto Loan Refinance – Lower monthly car payments with competitive refinance options.
- Gas Cashback & Fuel Savings – Discover the best gas prices and earn cashback at participating stations.
- EV Charging Locator – Easily locate fast, dependable EV charging stations.
- Auto Repair & Mileage Tracking – Keep maintenance organized with repair booking and automated mileage logs.
Way.com is built for drivers who want trusted services, honest pricing, and convenience—all in one place. With millions of satisfied users and thousands of verified partners nationwide, we help make car ownership simpler, more affordable, and stress-free.
Way.com — the smarter way to care for your car.
Your Complete Car Companion — Way.com
Written by the company
- Smarter Parking, Better Savings, Happier Drives
- Way is an online platform that brings together car and travel services like airport and city parking, auto insurance, car washes, EV charging, and more in one easy-to-use app. Travelers, commuters, and everyday drivers can book instantly, see clear prices, and use digital tools to plan and manage trips. Whether you fly often, live in the city, or love road trips, Way makes routine errands simple and stress-free. The goal is to save you time and help you travel or drive with confidence, making car ownership and travel easier and more affordable.
Lowest Price Guarantee
We match or beat any online rate.
If you find a lower price for the same parking location, date, and time, we’ll match it—no questions asked.
Book with confidence knowing you’re always getting the best deal.
Contact info
47627 Lakeview Blvd, 94538, Fremont, United States
- 408-598-3338
- support@way.com
- www.way.com
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4.1
Great
79K reviews
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Replied to 98% of negative reviews
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Booked hotel parking through Way.com…
Booked hotel parking through Way.com (Mt Pleasant, IA, booking OGI61812824). Arrived to learn Way isn't partnered with the hotel — they threatened to tow my car. Way support's answer: move the car yourself, take a refund, "get over it." No alternative parking arranged; "escalation" would take 24-48 hours. Had to drive 2 extra hours with my coworker to park somewhere safe. Their final offer: a refund and $9 off my next booking. Book parking anywhere else.
October 12, 2026
Unprompted review
For the 3rd month in a row
For the 3rd month in a row, I have had to contact them to stop illegally billing me. They have been billing us without consent for over a year, just caught it, and now they can't seem to get it corrected. Do not use their service.
October 13, 2026
Unprompted review
Way cancels a reserved and paid parking spot the last minute
I booked a parking spot through Way in San Francisco during Air Fleet Show in ahead of time at a garage at a reasonable price close to the Pier of the boat that I was going to ride. It was confirmed and paid. They cancelled the parking spot a few hours before my trip giving the reason of a price change. There were no parking spots left at an affordable rate and I was left in a very difficult situation with a last minute change of plans. Extremely frustrated and mad, I'll never use them again and do not recommend anybody to go through what I went through.
October 11, 2026
Unprompted review
Took over 45 minutes for…
Took over 45 minutes for transportation. Missed flight. Then once picked up bus was overly full with people and every terminal was needed, I got off at terminal one otherwise would have easily taken 20 more min to get to my terminal 7. When I got back from trip I took a Lyft. When we got to the parking structure people waiting again for over 30 minutes. Plan on not using the bus they offer. Not efficient!
October 3, 2026
Denied parking even though already paid and had to quickly find another location. I was told registration was incomplete but if that was the case, why was $38.15 taken from my account?
Prepaid parking denied-reason given, registration incomplete. Holiday Inn South-VA. AVENUE
October 5, 2026
Used them once for a legitimate parking…
Used them once for a legitimate parking option at a Las Vegas hotel. The second time when I checked into a different hotel and they asked if I had a car and needed a parking pass, I let them know I had prepaid parking with Way. They offer free parking even for nights that you are travelling. The GM said they don’t have a contract with Way. Needless to say it took me a long time to get a full refund to my credit card. I was offered Way credits, then a cancellation fee deduction. I held fast and after 5 days I have received my full refund on my credit card. Don’t use Way. It’s not an honest product.
October 6, 2026
Unprompted review
Quick and easy to book then friendly…
Quick and easy to book then friendly person helped me to change the reservation. Great job! Thanks
October 10, 2026
Unprompted review
Love using this app when I go out of…
Love using this app when I go out of state. Easy to find parking lots and easy transactions. No hassle i will definitely recommend it.
September 2, 2026
Everything time I when there drop off…
Everything time I when there drop off on pick up time always good.
October 4, 2026
Everything was smooth and easy
Everything was smooth and easy. Also, very informative.
October 4, 2026
So easy to use and recognized by many…
So easy to use and recognized by many independent lots near the airports.
October 4, 2026
Your website says the lot has 24h…
Your website says the lot has 24h shuttle but it's only from 8am to 12pm based on the website. I had to spend 24$ Uber as a result
October 4, 2026
Reply from Way
We’re sorry to hear about the confusion regarding the shuttle operating hours and the inconvenience this caused you. We understand how frustrating it must have been to have to arrange an Uber.
We’ve sent you a separate email regarding your concern. Please respond to that email, so our team can review the expense and assist you further.
We sincerely apologize again for the inconvenience and appreciate your feedback.
Love this place!
October 4, 2026
Reply from Way
Thank you for the kind words! We’re so happy to hear you love the experience with Way.com. We truly appreciate your support and trust!
Reply from Way
Thank you for sharing your feedback. We’re sorry to hear that your experience could have been better.
We’ve sent you a separate email regarding your concern. Please respond with the details so our team can review the issue and do our best to resolve it for you.
Very safe and you get to park your car
Very safe and you get to park your car, so no one is searching inside and damaging it. Shuttle was really quuck. Waited 5 min at he hotel and 0 min at the airport.
October 1, 2026
Reply from Way
Thank you for sharing your experience! We’re glad you felt comfortable leaving your car with us and that the shuttle service was so quick and convenient. We appreciate your trust in Way.com and are happy we could make your airport parking experience stress-free!
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