Freelancer Reviews 

I recently needed help with a deposit refund and contacted Freelancer support. REX assisted me, and he was incredibly fast, enthusiastic, and professional. My issue was resolved smoothly in just a few minutes. Thank you so much for your great support, REX!

I had an issue with an unintended membership charge, but the support team was extremely helpful and understanding. They verified my account, cancelled the subscription, and issued a full refund quickly. Excellent customer service!

So bad platform, scam customer support, stole money from accounts.

Solution
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It was really great experience working with freelancer. Whatever query I have in my mind. I always get answer.

My experience with Freelancer support has been positive, especially thanks to FLRoy. He was professional, polite, and helpful throughout the conversation. I appreciated his clear communication, understanding, and willingness to assist me with my account concerns. His respectful attitude and support made the experience much better. Thank you to FLRoy and the Freelancer support team for their assistance. I hope to continue working successfully on the platform.

it was easy and stress free talking with Lance B.

issue resoved withing 2 minutes and got refund in 1 minutes after refunde process

Huge thanks to Lance B. for the help! I was having trouble completing the verification process because I was making a mistake, but Lance B. helped me sort it out very quickly!

My live chat with Lance B was really great and was helpful to me a lot

The staff member Shelby is very polite and understanding.

Lance B. was very helpful and professional. He resolved my refund request quickly. Thank you for the great support!

Aniaha is a lovely, friendly lady who interviewed me well. Her questions were clear, concise and relevant. She was a pleasure to deal with.

our conversation was excellent and "JESS” is a proper service person.

ANAIAH was very helpful during my process of obtaining my verified by freelancer badge. She helped me ensure that all the necessities needed for my application were correct before proceeding and instructed me in depth of what I had to change to make sure it was correct. She also make my interview seamless and straight to the point asking me the right questions regarding my skills and profession.

I had a great experience with the Preferred Freelancer Program Team.
They were suppportive, professional, and helpful throughout the process. I'm delighted to be part of the Preferred Freelancer Program and appreciate their assistance and communication.
Thank you for your support and for making this experience a positive one!

I faced a restriction on my account and Lance from Freelancer staff helped me. He was very kind, professional and quick. He understood my concern, reviewed everything fairly and resolved my issue in just a few minutes. Excellent service and excellent staff. Thank you Lance and thank you Freelancer team for the great support!

Lance B, from freelancer.com staff, paid attention to my issue and assured me for its investigation.