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See what reviewers are saying
Update on my order. Customer service contacted me quickly after I wrote to them about my items, and they sincerely apologized and made sure to ship my items the same day. At the same time, they g... See more
Company replied
I ordered a Christmas gift with HOME DELIVERY to another location. However, the package was sent to a pickup point. The first person answered me only "sorry". The second person handled the situation v... See more
Company replied
I had an initial problem with the bike, which was caused by my own setting up the bike. It was of course stressful at first but customer service messaged very quickly to try and talk me through the pr... See more
Company details
- Fitness Equipment Store
- also in
- Bike Accessories Store
- Fitness and Nutrition Service
- Running Store
- Skin Care Clinic
- Winter sport Store
Written by the company
Hos Apuls.dk er det altafgørende at kunden har haft en god oplevelse. Hvis du har brug for vejledning eller bare en god snak, er du altid velkommen til at kontakte os på 6062 7100 eller info@apuls.dk. Vi sælger både træningsudstyr, træningsmaskiner, sportspleje, wellness produkter og meget mere. Alle vores varer har dog et højt krav til kvaliteten samt skarpe priser.
Contact info
Anker Andersens Vej 8, 7160, Tørring, Denmark
- 6062 7100
- Info@Apuls.dk
- www.apuls.dk
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A successful company that prioritizes…
A successful company that prioritizes customer satisfaction and goes above and beyond to resolve issues.
October 5, 2026
Couldn't have been better!
July 17, 2026
Good product delivered timely
July 8, 2026
Unprompted review
Unusable adjustable kettlebells
EDIT: I have been in contact with their customer service after my comment here. The problem is still ongoing. The Odin adjustable kettlebells are missing bolts. The team in charge of spare parts haven’t been able to figure out if they can send me the bolts. It has been 12 days now. The customer service is nice enough but if they don’t get support from their technical department, then all they can do is apologize for the wait. I have never experienced this kind of “we don’t have bolts so we don’t offer any other solution” situation before.
I ordered adjustable kettlebells. The kettlebells seem to be missing bolts that hold the weights and the handle together. I sent an email to customer service and I’m yet to receive an answer.
January 30, 2026
Reply from Apuls.dk
Hi Ayse
Thank you for your feedback.
I’m sorry to hear that there are issues with your order. Would it be possible for you to send me a photo showing what you believe is wrong?
We sell a large number of this type of product, and I have not previously experienced issues with it. I have just sent you an email where you are very welcome to attach a photo, so I can make sure that if there is a defect, it will be handled correctly and you can receive a replacement.
Kind regards
Kevin, Apuls.dk
Good experience
The fact that I was able to find what I was looking for at a good price and good quality.
February 4, 2026
Quick delivery and qiuality product!
December 31, 2025
Issue handled well
I ordered a Christmas gift with HOME DELIVERY to another location. However, the package was sent to a pickup point. The first person answered me only "sorry". The second person handled the situation very well and I'm perfectly satisfied.
December 24, 2025
Reply from Apuls.dk
Hi Susanna
Thanks for your review.
I'm really sorry that the delivery wasn't succesful and was delivered to another pickup instead of home delivery.
I hope that the solution I have offered you, due to the error, addresses the issue and that you are satisfied with it.
Have a very nice day.
Best regards
Kevin, Apuls
Fin butik at handle med. Men.
Fin butik at handle med. Stiller mig dog undrende over man kan kræve 39 i fragt med GLS for et gavekort man sender på mail. !
December 15, 2025
Unprompted review
sales and customer services
-Apuls' customer service addressed the delivery Issue/ delays by upgrading the customer to an Odin T850 treadmill with an expedited shipping
- Poor sales and customer services, I have purchased a Odin T800 Treadmill (new 2026 model) and after 3 weeks it has not delivered yet
November 27, 2025
Unprompted review
Reply from Apuls.dk
Hi Kourosh
Thank you for your review. We are sorry to hear about your experience.
Delivery times can occasionally be longer than expected, especially for in the Christmas time, but this is certainly not the level of service we aim to provide. - We can also see that there have been some issues regarding the delivery.
Our customer is already on the case and you can expect your treadmill to be delivered in this week.
Best regards
Kevin, Apuls.dk
Fin service og nemme at handle med.
Fin service og nemme at handle med.
November 12, 2025
Unprompted review
fast shipping and prices are good for…
fast shipping and prices are good for the pocket. Item are pro build.
October 15, 2025
Unprompted review
great variety of choise
great variety of choise, good price on brand items. could find 98% of all that i needed
September 19, 2025
Unprompted review
Placed an order on August 25th.
Update on my order.
Customer service contacted me quickly after I wrote to them about my items, and they sincerely apologized and made sure to ship my items the same day. At the same time, they gave me a generous discount on my entire order due to their mistake.
Placed an order on August 25th.
On the website, it says that if the items are in stock, they will be shipped immediately – everything was in stock.
8 business days later, I still haven’t heard anything.
August 25, 2025
Unprompted review
Reply from Apuls.dk
Hej Malene
Tak for din feedback.
Jeg er ked af at du ikke har h ørt noget fra os og at der er gået så lang tid med din ordre.
Efter vi har været i dialog, er jeg glad for at vi fandt frem til en løsning og håber at du bliver glad for det du har modtaget.
Hvis der er det mindste, så tag endelig fat i os igen.
Med venlig hilsen
Kevin, Apuls.dk
Very good selection of sporting goods…
Very good selection of sporting goods at good prices and quick delivery
August 18, 2025
Unprompted review
Great machine for the money
August 13, 2025
Unprompted review
Great service and Quick delivery💪🏻👍
July 28, 2025
Unprompted review
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