vinted.sk Reviews 

Absolute disgrace of customer support. I sent a item properly and securely packaged (double-boxed with protective bubble/air cushion filling from all sides, secured in a plastic bag). The carrier completely smashed the package during transit and crushed the item inside.
Despite providing clear step-by-step photos of the intact item and the safe packaging before sending, Vinted support automatically closed the case using copy-pasted templates, blaming me for "insufficient packaging". Their support is run by bots and agents who copy-paste pre-made answers without even looking at the provided evidence.
They cancelled the transaction, refunded the buyer, and left me with a destroyed item and no money, effectively protecting bad handling by the shipping company. Completely untrustworthy platform for sellers!

Terrible customer support experience. The buyer opened a dispute, but before Vinted could even review it, the buyer illegally disassembled and tampered with the coffee machine, permanently damaging it. They even admitted to doing so directly in the Vinted chat! I provided clear screenshot proof, yet Vinted support is completely ignoring my appeals, violating their own Terms of Service, and refusing to respond. They are enabling buyers to ruin items for free. I demand an immediate senior review and release of my funds!

i’ve tried selling clothes on this platform and after i paid like 3€ for highlighting my profile, my products earned me some money - i’ve sold a lot of stuff already

I sold a fully functional Xiaomi Mi Box S to buyer rastislav.srnko. The buyer opened a dispute, returned the item with a destroyed original box, and the device is now completely dead (no HDMI signal). I provided a full unboxing video and photos proving the damage. The buyer explicitly admitted in chat that he has NO unboxing photos or video. Despite this, support agent Dalia closed the case in favor of the buyer without reviewing my video evidence. This is unacceptable platform bias. I demand a manual review by a supervisor.

Account targeted by bot attack, support ignores evidence

On May 6, 2026, my Vinted account was targeted by an automated bot attack. I received 7 fake reports within 6 minutes, including 3 reports in just 3 seconds. My account was shadowbanned as a result. I provided exact timestamps and evidence to Vinted support. A representative named "Mehdi" completely ignored the technical impossibility of a human sending reports that fast. Instead of investigating the logs or escalating the issue, Mehdi sent generic copy-paste templates about "how to appeal" (which is impossible since the reports don't link to any specific items) and closed the ticket. Vinted offers zero protection for sellers against targeted spam attacks and automated account restrictions.