Trywildharvest Reviews 

Had an issue with the package the product was shipped in as the product got damaged. I contacted customer support and in a couple of days a replacement product is being shipped out. Thank you for the experience!

Order. I experienced the same problem as many of your clients, being put automatically onto a ongoing delivery, without being notified. I've sent an email to the team and am waiting for their confirmation that I've asked for cancellation of any other order in the future. It is disappointing that you do not raise the flag when you intend to continue delivering products without asking for the client. I hope you will cancel any delivery from now on.

I ordered a 2 kit 2 month supply. Without my knowledge they placed me on a re-order, and took money again from my credit card a month later. I spotted it and immediately responded and asked them to cancel my automatic opt-in for reorder (that I did not ask for). They apologised for their slow response (...), and told me I was too late, that the order (that I did not place) was already shipped - and because there was nothing wrong with their product, that I was not entitled to a refund. The person responding to my repeated emails requesting a refund did not sign their name to their emails - despite me requesting that they identify themselves. Very shoddy and underhand practice. If I could give them zero stars, I would.

Bought what was advertised as a “2 Kit – 2 Month Supply” and later discovered I’d been put onto an ongoing monthly subscription. I certainly didn’t knowingly intend to sign up for recurring deliveries.

Cancelling was ridiculous — about five separate steps, with buttons you have to scroll to find and repeated discount offers to stay subscribed before it finally let me cancel. I now have multiple unopened bottles I don’t want. I offered to return the lot for a refund; they eventually told me not to return them and have now refused any refund.

I also asked some pretty basic questions about their ingestible supplement — who actually manufactures it, where it’s made, manufacturing/GMP standards, batch testing and Australian regulatory status. None were answered.

For a company selling products you’re supposed to ingest, trust and transparency matter. After this experience, I have neither.

Very prompt, understanding and quick to respond! Thank you!

I would give this 0 stars if I could. They ship from a company in China and for whatever reason, this company was unable to deliver to my address (even though I’ve never had this issue). Now I’m asking the company for a refund for product I never received and the most they’re willing to offer me is 30% back.

Excellent products. Love them. The other thing if you need to cancel, revise or stall they are extremely accommodating
I have had some really bad experiences with some companies.
Highly recommend
Janina Cowley

EXCELLENT customer service!! Fast response time. Great company focused on customer service. A++

They responded almost immediately to my request. Very grateful 🙏

The team sent me a ship notification, I responded shortly afterwards. I sent a response which was read and handled immediately, awesome to deal with a company with such great customer service. Kudos to CS team!
You have my vote for future business for sure.
TL

Too much product and cannot use all what has been sent to me.

The customer service was great. I’ve never had a company reply so quickly. Thank you-

Great product. You are doing a great job. What you need to change. Make subscription optional for those that like subscriptions. And offer buy when needed option for those who prefer to reorder when needed. I despise subscriptions. It's like a uncontrollable conveyor belt full . That just keep forcing you to accept what you don't need.

Thanks for honoring your guarantee. Took a little longer than I expected, but I may just be impatient.

I couldn’t use the product, I tried for 3 weeks. I got return messages & solved everything within 1 hour. That never happens. The response & info was great.

So far so good. I just hope it arrives soon

This company is horrible. I ordered one item and they put me on a automatic subscription without my permission. I tried to cancel and they kept routing me to their website which was down for subscriptions only. Then the email kept telling me to use their website. I then was finally emailed that they could "pause" my subscription only. I said I will go to the bank and cancel my card then. While I was at the bank they tried to charge me again!! PLEASE AVOID THIS COMPANY AND QUESTION WHAT YOU ARE TAKING FROM THEM AS EVEN BEING HEALTHY. I THREW MY PRODUCT IN THE GARBAGE!!

Thank you for following up on my cancellation request. Very professional and followed up to make sure the request was completed. Very much appreciated!

DO NOT BUY.

I received 6 bottles of sugar water. I have been dealing with herbs, vitamins, tinctures, and the like on a daily basis for almost 20 years and I instantly knew it was sugar water. Haha. I will be getting my money back from the credit card company.

I love the safety of their fenben! It arrives in no time at my house!