Thenextcustomgift Reviews 

101
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Warning: Fraudulent Business Practices – Do Not Trust This Company The Next Custom Gift is not just poorly managed — their actions appear deliberately deceptive and potentially illega... See more

Rated 5 out of 5 stars

I absolutely love the cookbook. It was a Christmas gift for my daughter who is a big-time baker. I was really excited to give it to her because I knew she would love it and the neat thing about it is... See more

Rated 5 out of 5 stars

I ordered two of these books for my daughter and granddaughter. I love the workmanship and the personalization. My daughter was impressed at how they captured their looks. I started my granddaughter's... See more

Rated 1 out of 5 stars

Very poor quality items. Ordered personalised Father’s Day tumbler. The design peeled off after first careful handwash and was highly pixelated too. Appalling quality. Not hopeful of refund despite co... See more

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3.5

Average

TrustScore 3.5 out of 5

101 reviews

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No history of asking for reviews

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3.5

All reviews

(101)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Warning

Warning: Fraudulent Business Practices – Do Not Trust This Company

The Next Custom Gift is not just poorly managed — their actions appear deliberately deceptive and potentially illegal. After I cancelled my subscription via their own system, they continued to charge me month after month. When I contacted them repeatedly, I only received automated replies with no resolution.

They have violated:

Their own 30-day return policy,

The EU’s legal 14-day right of withdrawal,

Basic consumer protection laws.

Even after admitting their cancellation system was broken, they still failed to stop the charges or issue refunds. This is not a simple oversight — it points to a business model built on ignoring legal obligations and exploiting international customers.

I have filed formal complaints with my bank, the Danish Consumer Ombudsman, and international authorities. This company operates in a way that strongly resembles subscription fraud and consumer rights violations.

Avoid this company at all costs.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Does not honor 30-day return guarantee and will repeatedly charge you every month despite saying they've cancelled your subscription..this is even though I made a one-time purchase and was never informed I was enrolled in a subscription (Organic Extract Supplement).

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome !!

perfect, very nice quality, much more than I expected, thank you

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered two of these books for my…

I ordered two of these books for my daughter and granddaughter. I love the workmanship and the personalization. My daughter was impressed at how they captured their looks. I started my granddaughter's book with a few favorite recipes and as a newlywed and avid cook she is thrilled to be able to add to it.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love the cookbook

I absolutely love the cookbook. It was a Christmas gift for my daughter who is a big-time baker. I was really excited to give it to her because I knew she would love it and the neat thing about it is everything will be in her handwriting so as the years to come as she passes the boat down to someone else, it will all be her handwriting and her recipes.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

Getting the company to send the order…

Getting the company to send the order to Trinidad & Tobago was a challenge. Eventually it arrived. Also, I ended up spending an additional $6.99US ($48.93TT) due to your issue about not having a Postal code and sending it to a Canadian address. Eventually the item arrived in Trinidad.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Thank you so much. Your communication was fantastic and I felt like you took your customer queries very seriously no matter where in the world we are.

Brilliant service.

December 13, 2024
Unprompted review

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