Tailseller Reviews 

Elsa at the escalation team was fantastic. She responded in a quickly and provided me with an agreeable solution. I am very pleased with Trovcub customer service team. Her understanding and putting people first made all the difference to me.

Esmareld took very good care of me and the entire escalation team was spot on. Very pleased

Money was deducted from my account 3 months ago and was promised a box of mini perfumes, TILL TODAY!, I have not received anything, no communication or nothing. Please refund me...

Offered credits instead m of refund for a subscription I never authorized

Son una estafa favor devolver el monto debitado nuevamente

I’m trying to cancel a subscription that I don’t want didn’t want. I just bought a product now I’m on a subscription please cancel my subscription

I did a survey for a completely different company,thru Facebook Markerplace I've never even heard of this company, I paid the 9.99 for the processing of the REWARD for this" survey " that was not an actual survey cause as soon as I made that initial 9.99 payment it the proceeded to make 2 MORE purchases on my card under 2 DIFFERENT COMPANIES and lost 40.92 on one and 42.89 on the other. When I figured out what company made these I contacted them and they stated I opened some kind of membership with them. They then said it was converted to EUROPEAN CURRENCY and that there was absolutely no way of reversing it, refunding it or issuing ANY kind of recourse. This is absolutely RIDICULOUS. I now have to cancel my card. And I had to lock my card to STOP THE PAYMENTS

I was making a purchase with complete different company and somehow tailseller.com obtained my info and charged me $11.68 for a gift card. I've never heard of this company nor did I make a purchase with them. I would be super careful dealing with this company as they are giving SCAM.

Thank you escalation team

Jerry went above and beyond for me. I think he did an phenomenal job

very good for help!!!

I brought something online they were some delays but I received all my money back just in just two days.

Initially I was impressed with the help I got, but it's a whole month that I have not received my refund. I am truly very dissatisfied with their customer service ethics!

Never recieved the money back I was promised. My credit card company said this business is very suspect and how they run a business.

I spoke to Eugene, on 1/7/26 about a refund. He said to do a review, which I did and I'd get charges reversed, I'm still waiting. $6.99, $48, and $18.65. I've not got a respond on this matter so I will report 2 Better Business Burero that y'all are scams. I've not recieved nothing in return for all the money u all took off my debit card

A big thanks to the escalation team for helping me with my refund!

Thank you for your prompt response and agree to cancel and refund the money. This is appreciated.

Claire was very helpful and friendly