Tailor Brands Reviews 

17,898
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 7,981 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the customer support team for being exceptionally patient, professional, and thorough when answering various questions about the platform. Consumers note that the process of setting up a business is handled efficiently, with staff members providing clear solutions and helpful guidance. Some reviewers were not happy with the communication standards and overall support quality. Customers mentioned experiencing difficulties regarding unexpected subscription charges and getting consistent answers from different agents during their interaction. A few people also felt that response times and follow-ups could be improved during the administrative process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, professional demeanor,... See more

Customer service

Reviewers express immense satisfaction with customer service, frequently praising attentive and professional... See more

Service

Users describe positive interactions with service, highlighting efficient support agents who explain features... See more

User experience

Clients share positive opinions on user experience, highlighting seamless processes, helpful customer support... See more

Response time

People report positive experiences with response time, noting that wait times were minimal and support agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My help was initiated with an AI agent. Although it preformed on the high end of expected utility, when it ran into a question it could not help with, it thankfully connected me to Patrick, who was ab... See more

Rated 5 out of 5 stars

Diane C. assisted me with my six-day S-Corp upload issue and calmly listened to a separate issue with Tailor Brands policy to deny deleting former attempts to set up an LLC in the past after making ex... See more

Rated 5 out of 5 stars

9/30 -20/3 I had been attempting to get my LLC Completed for four days. The AI assistant was talking and moving to fast for me. I had other issues and ended up paying for two LLC under one company n... See more

Rated 5 out of 5 stars

Dom was incredibly professional and amazing with all the Questions and concerns I had. I was about to Quit and not use Tailor Brands but after Don explained better of all features I decided to move fo... See more


Company details

  1. Legal Services
  2. also in
  3. Business Administration Service
  4. Business to Business Service
  5. Company Registry
  6. Software Company

Written by the company

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business. With a comprehensive all-in-one solution that connects all the tools needed to build a successful business and provides personalized guidance on how to effectively utilize them. From LLC formation, obtaining business permits and licenses, to crafting a unique brand identity and online presence - Tailor Brands has it all in a centralized and connected experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

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4.8

All reviews

(17,898)

8,038 reviews in the last 12 months

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Rated 1 out of 5 stars

If I Could Give Zero Stars, I Would — An Absolute Nightmare from Start to Finish

Avoid Tailor Brands at all costs. What should have been a simple, straightforward process has turned into an expensive, frustrating nightmare. I have paid this company nearly $1,000, and at this point, all I want is to end my relationship with them. Unfortunately, even that has proven ridiculously difficult.

Tailor Brands appears to rely heavily on AI-driven customer service, making it extraordinarily difficult to communicate with an actual human being. Their subscription cancellation process feels deliberately designed to prevent customers from leaving. Rather than simply honoring repeated requests to cancel, they offer discounts, introduce additional obstacles, and resort to warnings about potential noncompliance to pressure customers into maintaining services they no longer want.

Their pricing practices are equally infuriating. They lure customers in with seemingly inexpensive services, only to nickel-and-dime them for practically everything afterward. What begins as an affordable solution quickly becomes an endless stream of additional charges.

The final straw? They wanted to charge me another $259 to dissolve an LLC. The state dissolution form took me approximately TWO MINUTES to complete myself. Yet Tailor Brands continues to refuse to cancel my subscription until I provide proof that the LLC has been dissolved, despite my repeatedly and explicitly stating that I no longer want or authorize their services.

Let that sink in: I am trying to stop paying a company for services I no longer want, and they are putting conditions on my ability to cancel.

Every interaction seems to lead to another AI-generated response, another attempt to retain my subscription, or another obstacle. Even the emails supposedly written by actual people feel scripted and completely disregard what I am saying.

I find the existence of so many glowing reviews difficult to reconcile with my experience. From beginning to end, this has felt less like a legitimate business service and more like a relentless effort to extract as much money from customers as possible.

My advice: Stay away. Most of these tasks are relatively simple to accomplish directly through your state, without the inflated fees, unnecessary subscriptions, endless upselling, and exhausting cancellation process.

I have rarely encountered a company that made something so simple so unnecessarily complicated. Tailor Brands has turned what should have been a convenient service into an expensive exercise in frustration.

Zero stars, if that were an option.

October 14, 2026
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