They say on their website that they…
They say on their website that they supply within 24 hours in Accra. It's almost 48 hours and they are now avoiding my call. Whoever owns this business you and your employees should stop deceiving people. Some people work with time. And when you fail to deliver in the time frame you claim you do and actively refuse communicate, you hinder other people's business.
Reply from supplymaster.store
Hi Jojo, we sincerely apologize for the experience you had and for the frustration caused by the delay and lack of communication. We fully understand how important timely delivery is, especially when it affects other schedules and business activities.
At Supply Master, we are committed to providing reliable service and clear communication, and we acknowledge that we did not meet that standard in your case. Your feedback is appreciated and has been taken seriously as part of our ongoing efforts to improve our operations and customer experience.
Thank you for taking the time to share your concerns.