spawncycles.com Reviews 

67
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We've bought three spawn bikes for our son, the latest being a Rock 26". He's had this bike around 1.5yrs and we recently discovered significant cable wear on the bottom bracket, rubbing i... See more

Rated 5 out of 5 stars

Ordered a Yoji 16 and a Yama Jama 22 that we had been saving up for! Both bikes came in pristine condition and arrived very fast. There was a manufacturer's issue with the rear brake (not Spawn's fa... See more

Rated 5 out of 5 stars

The customer service with the Spawn team is second to none - purchasing a high end bike for our 7 year old was a daunting decision - but the staff at Spawn were extremely helpful during the purcha... See more

Company replied

Rated 5 out of 5 stars

We were able to go by the showroom & size up the bikes before ordering, everyone we dealt with was very friendly & knowledgeable. The bike itself is fantastic, so much lighter than other bikes & we ca... See more

Company details

  1. Bicycle Store
  2. also in
  3. Sporting Goods Store

Written by the company

Lightweight, high-performance mountain bikes for kids of all ages. Inspired by adventure, built for progression since 2011. #borntoride


Contact info

3.5

Average

TrustScore 3.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(67)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware Rokk 26 is poorly designed and Spawn does not back product

We've bought three spawn bikes for our son, the latest being a Rock 26".

He's had this bike around 1.5yrs and we recently discovered significant cable wear on the bottom bracket, rubbing into the aluminum close to 1/8".

We sent photos via our dealer to Spawn. They took over a month to reply that this isn't a warranty issue - tough luck.

Anyways, just a heads up to anyone looking to buy from this company. The Rokk 26 is a bad design - if your kids ride properly, it will wear the bottom bracket to the point where it's questionably safe to continue riding .
Spawn does not back their product and doesn't seem to care about their repeat customers.

If we could do it over again, we'd buy an X-small bike from a brand that backs their product and supports their customers.

Disappointed with a sadly mediocre Canadian company.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Yoji 16 + Yama Jama 22

Ordered a Yoji 16 and a Yama Jama 22 that we had been saving up for! Both bikes came in pristine condition and arrived very fast. There was a manufacturer's issue with the rear brake (not Spawn's fault) on the Yama Jama, and within 24 hours we had the bike fixed at a local repair shop and Spawn covered the costs; no questions asked.

Nothing but good things to say about Jeremy (our customer rep) and the entire Spawn team

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was extremely helpful

Customer service was extremely helpful. When we couldn’t order the color we wanted, they called and made sure we got what we needed. As a result, we have a super happy 3 year-old.

The bike is wonderful. Easy to assemble and maintain. The frame is lightweight and the brakes work well. Overall a great investment.

June 29, 2024
Rated 2 out of 5 stars

Shipping

It’s been hard to contact anyone, I don’t think your support email works or is monitored. I ordered my kid bike, and it still has yet to ship. I was hoping it would have shipped within a week, especially since it was in stock

June 8, 2024
Rated 3 out of 5 stars

The bike looks great

The bike looks great, but it was difficult to get it running smoothly, even for an experienced bike mechanic. Despite several caliper alignment attempts, I could not prevent brake rub. I finally put some shims between the frame and caliper mount to move the pads on one side far enough away from the rotor, and that worked. The limit screws on the rear derailleur needed some adjusting, and the front wheel is out of alignment. I don’t have a truing stand, so will have to take it to the shop. My kid loves his new bike though.

June 7, 2024
Rated 5 out of 5 stars

Our son had issues with learning how to…

Our son had issues with learning how to put on the bike and had a few bikes, but this one is the best thing ever. Thank you very much guys for every single penny. It took us time to really think about it, but the fact that right now no problem takes everythingspecial

May 21, 2024
Rated 2 out of 5 stars

Poor Customer service

They listed a bike for sale, and allowed me to check out thinking the bike was in stock. Then they canceled my order and sent me a short email saying that they are sold out and my order is refunded. They didn't even attempt to offer any help getting a bike for my daughter. The product is great, but they could provide better service.

May 9, 2024
Rated 5 out of 5 stars

My lil guy loves his new bike

My lil guy loves his new bike. Gears are a game changer and the fact that everything is sized down to fit his little body is just amazing. He will be able to progress and have so much fun on this bike.

May 2, 2024
Rated 5 out of 5 stars

I have 3 growing boys from 7-17 in mtb…

I have 3 growing boys from 7-17 in mtb and bmx. We have almost 20 bikes between us from novara, norco, revel, specialized, GT, cannondale and 2 are Spawns. Spawn Bicycles are bad to the bone. Great, capable, cool bikes for kids from just learning to just ripping!

April 26, 2024
Rated 5 out of 5 stars

Fast shipping, solid bike

Had the bike in stock and it arrived at my house within like 3 days from the time of order! The bike is very overbuilt which is great, my kiddo is never going to break it!

March 17, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look