Shoptosavepaws Reviews 

158
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful designs, vibrant colors, and comfortable fit of the apparel received. Many people also appreciate the helpful tracking updates and clear communication regarding the shipping progress of their orders. However, some customers also noted that the delivery times were quite long because items shipped from international locations. Others mentioned that the fabric quality felt thin or different from expectations, and return processes were complicated or expensive. Consumers felt disappointed when the delivered materials did not match the online descriptions provided by the store.

What people talk about most

Product

Users describe ambiguous feelings about the product, as many reviewers express great satisfaction with the... See more

Delivery service

Consumers find delivery service to be a mixed experience, often praising the excellent tracking communication... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight that items are comfortable,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while some customers found the... See more

Price

Customers had negative experiences with price, reporting that they were overcharged compared to the initial... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My “Jackie” sweatshirt is really beautiful, with lots of detail of her and Big Bear Valley. I took one Star away for a couple of reasons. The material is much thinner than I expected when I read “swea... See more

Rated 4 out of 5 stars

If you could put in info re your articles, especially cöothes, as to what materials they are that would be great. And wether they are stretchy material or totally not.

Rated 4 out of 5 stars

It took a very long time to get here from when the order was placed but the shirt is very nice although not what I would consider t-shirt material. I love the design of the shirt.

Rated 4 out of 5 stars

It was probably my own fault but the garment I got was bigger than I expected. as well, I expected it to be made of a warmer material but it is not material I usually expect for a a sweat shirt - but... See more


Company details


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3.7

Average

TrustScore 3.5 out of 5

158 reviews

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Asks customers to review

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Replied to 45% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(158)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered in good faith to support breast cancer day

I ordered in good faith to support breast cancer under their Ribbons for Hope what looks like on their website a real knitted hoodie cardigan and a normal sweatshirt. Not cheap at all.
What I received was a printed thin poor hoodie jumper, not knitted, PRINTED on cheap thin material. NOT what was shown on their website.
The sweatshirt was also a thin cheap material.
I asked to return the hoodie cardigan. I was basically told it would cost me $30-$60 to return, 2-4 weeks wait. Not worth my bother they said. They do not recommend returning the item.

I recommend anyone ordering from this company to do so very carefully choosing what they buy. The knitted items shown in the photos are not Knitted but printed to look knitted.

October 5, 2026
Unprompted review
Rated 3 out of 5 stars

Love the shirt

Love the shirt. However, I was thinking it would be the material of a sweatshirt. Took a little longer to get than I expected.

October 12, 2026
Unprompted review
Rated 3 out of 5 stars

I didn't like the material the so…

I didn't like the material the so called sweat shirts were made out of, when I ordered the headline said sweatshirt and made it look 3D not long sleeve tee shirt! Very misleading and the shirt looks nothing like what was advertised, oh the same picture but not 3D. Definitely
not a sweat shirt material. I also ordered 2 different sweatshirts and you sent me the same one. The product was very different than what was advertised.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

My order

I appreciated the quick answer to a question I had and the updates on the status of my order. Once I was notified that my order had reached the US, once it got thru customs, it was delivered quickly.

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Delivery and Beautiful Product.

The delivery was great in a good amount of time. I love cats and this top just makes it all that much better. It is comfortable and everyone comments on the picture which is very imaginative. I just love the top and will wear it a lot.

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

You'd better like it because you won't get a refund!

I ordered a sweatshirt which isn't a sweatshirt at all. The darn thing has a tiny neck which doesn't stretch and it won't go over my head!! I had to send pictures of trying to get it over my head which I did. I said I would return it and would like a refund. This was what they told me: "I am sorry the shirt won't go over your head. Since we don't have a local return address, we suggest you keep the item. Here are a few suggestions that might help: gift it to someone or have it altered locally. We are willing to offer you a 5% discount code for your next order." I'm out $42!!! I am a Sr. citizen on a fixed income. They stiffed me $42 and offer me 5% off a future order ??? I might be old but I'm not stupid. Why on earth would I order anything from them again????

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Where is my merchandise?

I ordered a cute sweater for my daughter's birthday in early august. It is now October and I have not received the merchandise and anytime I inquire I get the same.Probably bot excuse that it is moving normally
The last tracking I received was the end of august and it supposedly was in elizabeth new jersey. It is bound for indiana. I now strongly believe that this is a scam and I have contacted my bank in order to obtain a refund. Very disappointed and disgusted with these people!

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

Long wait for delivery,and extremely…

Long wait for delivery,and extremely poor quality material. I ordered what appeared to be a fine knitted ,batwing sleeve top. It did not resemble the photo on the website. I was offered a20% refund, and told to keep the top,to either gift,or donate. Neither of which it is suitable for. I refused their offer,and was then offered 35%,. I find this rather insulting, as this company now has my money and I have nothing to show for it. I hope the money does go to the charity it was intended for. I would not recommend ordering anything from here. There are more trustworthy ways to raise money for charities.

September 30, 2026
Unprompted review

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