It was an extremely good experience. My only issues are related to the renter himself, and even those are minor. As a first time renter from this owner it would have been nice to have met him and got... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aaron was so helpful and very flexible on times to pick up and return. One man at RVezy stayed on the phone and helped us sign up with uploads and requirements. We had a good time even though we ha... See more
Company replied
Great experience renting the RV trailer! The host was very friendly, helpful, and easy to communicate with. He replied to all my messages and questions quickly and explained everything clearly, includ... See more
Company replied
It was very easy to book. Effective communication keeping me informed of charges, info, scheduling etc. I had to contact customer service & they were very quick to address the issue successfully.... See more
Company replied
Company details
Written by the company
RVezy, founded in 2016 as one of the first peer-to-peer RV rental marketplaces, has evolved into an all-in-one platform for buying, selling, and renting recreational vehicles in the U.S. and Canada. The platform, started by RV enthusiasts for fellow RVers, has grown alongside the RV community to inspire and facilitate RV travel for every generation. RVezy relies on its technology, people, and partners to create a user-friendly and secure environment for guests, hosts, buyers, and sellers to make RVing the way it should be — easy.
Contact info
245 Cooper Street, K2P 0G2, Ottawa, Canada
- 1-855-697-8399
- hello@rvezy.com
- rvezy.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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SteveRai
I rented from Steve and it was a wonderful experience. He dropped off the trailer helped set it up and showed me how to run the trailer. I would highly recommend him and he came back and picked the trailer up. Very professional and the trailer was clean .
August 17, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I did not like the fact that the rv was…
I did not like the fact that the rv was delivered to me with no water and then got charged $125.00 for the dumping. Also I paid for 3 days but only stayed 2 and no refund for the extra day. I assume that when you rent an rv that it would have water without the client having to ask. So I am in an area where I did not have access to water.
October 4, 2026
Reply from RVezy
We're sorry the rental didn't fully meet your expectations. It sounds like a few details made the trip harder than it needed to be, and we appreciate you taking the time to say so. Thank you for choosing RVezy.
Cancellation by 1st unit owner put us in a bind.
Generally the experience was good but points definitely lost because of a cancellation. We had a reservation and everything was all set and then the unit owners cancelled on us leaving us scrambling to find a replacement unit. Our reservation was 2 weeks including the August long weekend so a high demand time. We wound up with a unit much bigger then we needed and thus much more costly. I will note that the owners of that 2nd unit were top notch!! I will have to consider renting from a formal rental company in the future as I do not want to get caught out again by a cancellation.
The RVezy reply is an apology but does not offer any way to avoid a reoccurrence of the same problem.
July 26, 2026
Unprompted review
Reply from RVezy
We're sorry the cancellation left you scrambling, especially over a long weekend when availability is tight. We're glad you found another unit and that your second host took good care of you. If you need any additional support, please open a private ticket at https://help.rvezy.com/hc/en-us/requests/new
Fantastic host was a 5 star
Our host was a 5 star, thank you J&D. The app could have been more up front and ad ons can't be added once paid in full.
October 10, 2026
Reply from RVezy
J&D will be happy to hear your kind words about them, and we'll pass them along. We also appreciate your feedback on the app and the add-ons. Thank you for choosing RVezy!
Everything went very well
Everything went very well. Love it. Still, I find it Way too expensive to used your app. There were the VR fee and assurance fee which are ok and normal. But your fees to use the app are very expensive and it is over the other fees.
October 11, 2026
Reply from RVezy
We're glad everything went well and that you enjoyed your motorhome rental. We also appreciate you sharing your thoughts on the service fees; feedback like this is what helps us improve.
Reply from RVezy
Glad to hear everything worked out well with your travel trailer rental! We appreciate the feedback.
Big Thanks RVezy!
Having Kevin help me through the computer booking process by phone was an amazing service! My questions on the help site were always followed up promptly - as this was my first camper rental experience, I had quite a few…
Fares was consistently helpful and patient - from the time I called him at home, thinking I was calling the RVezy office number… before 8am…
Up to when I called from the propane refill station asking how I was supposed to operate the pump…
October 10, 2026
Reply from RVezy
Having Kevin walk you through the booking by phone and Fares stay patient through every question, even the early morning call to his home number, is great to hear. First rentals bring a lot of questions, and we're glad they were there for each one.
Great and easy experience
Everything was clear, simple, and easy from start to finish. The booking process was straightforward, the service was great, and the platform was very accessible and easy to use. Overall, a smooth and positive experience. I would definitely recommend RVezy!
September 22, 2026
Reply from RVezy
Clear, simple bookings are what we aim for, so it's great to hear the platform was easy to use from start to finish. Thank you for recommending RVezy!
Hello we had a good experience
Hello we had a good experience. RVezy made it easy with it being our first time.
Providing all the personal information was stressful with the identify thief on the rise. I couldn't find a statement regarding the secure handling and deletion of personal information. Thanks
October 4, 2026
Reply from RVezy
We're glad RVezy made your first RV rental easy. Concerns about sharing personal information are fair, and our support team can answer your questions about how your data is handled and stored. You can reach them by opening a ticket at https://help.rvezy.com/hc/en-us/requests/new. We appreciate the feedback.
The trip to Vermillion for our son's…
The trip to Vermillion for our son's wedding was as perfect as it gets.
RVezy looked after all the details in getting us an rv to rent for our stay in the beautiful provincial park in Vermillion. Our host Meghan and Craig were so accommodating and their rv was super clean and perfect for the 8 days we were there.
October 4, 2026
Reply from RVezy
A family wedding is a big occasion, and we're happy RVezy took care of the details for you. Thank you for sharing your experience - it sounds like a great trip!
User experience was easy.
October 4, 2026
Reply from RVezy
An easy experience is what we hope for with every booking, and we're glad it went that way for you. Thank you for choosing RVezy.
Reply from RVezy
Thank you for booking through RVezy! Our hosts put real effort into making each rental easy, and we're glad everything went smoothly.
Reply from RVezy
Great to hear the delivery and the trailer rental went so smoothly!
Additional costs involved
Really liked the person we rented from. My only suggestion with any person renting an RV, if it is a guest's 1st time, to do over the terms/cost for the additional miles. I know they are listed but I had a hard time logging into the app on the 1st day so I did not have a chance to review....it would just be helpful to know those extra costs over the 400 miles...which I he was aware we were doing alot more than that. But the response time of messages and flexibility was great.
October 8, 2026
Reply from RVezy
Thank you for the feedback. We're glad your host was responsive and flexible. Mileage details are listed on every listing before a booking request is sent, and the RVezy app keeps your trip terms handy during the rental. If there's anything we can help with, please open a ticket at https://help.rvezy.com/hc/en-us/requests/new
Reply from RVezy
Glad the app worked well for you and the trailer matched its listing!
Great experience
Great experience! Loved our RV and the person we rented it from was easy to get ahold of! We’ll use them again!
October 3, 2026
Reply from RVezy
Communication makes a big difference when an RV is delivered. It's good to hear the host was easy to reach and the motorhome was a hit!
Very easy to use site.
October 3, 2026
Reply from RVezy
Glad the site was easy to use! Thank you for choosing RVezy.
Lovely trailer and hosts
Lovely trailer and hosts. Shocked by final price. Original was $198 for 2 nights for small (16 ft) travel trailer. Charged $444. OVER DOUBLE. This is with us picking it up, setting up/take down and dumping ourselves. Plus it would be our insurance while attached to our vehicle.
October 10, 2026
Reply from RVezy
Thank you for the kind words about the trailer and hosts. We're sorry the final price came as a surprise. Please open a private ticket at https://help.rvezy.com/hc/en-us/requests/new so our team can review the details of your booking with you.
Reply from RVezy
An easy rental process makes the whole trip simpler, and we're glad it worked well for you.
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