Reverselookup Reviews 

4,022
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,920 reviews, reviewers had a great experience with this company. Many users mention that the digital platform is exceptionally helpful for checking various details, making everyday tasks remarkably straightforward and convenient. Consumers frequently point out that the exceptionally fast response times alongside the smooth, accessible layout that truly makes gathering necessary information completely effortless. However, some people mentioned unexpected financial charges linked to automatic monthly subscriptions activated after completing initial trial periods. Reviewers expressed considerable frustration that these recurring payments were hidden deep within the fine print without providing clear upfront warnings. Several users also stated being unexpectedly billed significant monthly fees immediately following a single search attempt.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very useful and... See more

Payment

Customers expressed deep dissatisfaction regarding payment, reporting unexpected recurring monthly... See more

Product

Customers consistently note ambiguous experiences with product, finding some aspects helpful for students and... See more

Subscription

People report negative experiences with subscription, expressing widespread frustration over unexpected... See more

Service

Consumers find service to be ambiguous, with some reviewers praising it as fast, reliable, and seamless for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just interesting to see. I would like to know if there are any sexual photos of me. Someone has been threading to expose photos I sent 20 years ago !

Company replied

Rated 5 out of 5 stars

When the night becomes very dark, I look for a light. It may become small, but it can drive away the darkness. The light reminds us that we are not alone. It gives courage to our hearts to keep movi... See more

Company replied

Rated 5 out of 5 stars

Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more

Company replied


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(4,022)

4,020 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware Subscription Fees Charged Without Your Agreement

I tried a search and received no information of use;it was just curiosity. Before I noticed I had been billed 3 times for the monthly subscription fee without being asked or communicated with on any way. No account set up, no commitment on my part. This is fraud.

September 30, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Daniel Jones,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number DANIELJONES897660. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Subscription trap

October 11, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Boris Tveritnev,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number BORISTVERITNEV701028. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Unhappy experience or scam

Like other recent posts I authorised one tiny transaction which went through on my paypal account without trouble. A coupke of days later reverse look up appled for £29.99 which I certainly had not authorised. I have raised the matter with paypal and suggested they look at the Vendor closely and possible report to the Police. REF 58T39795HM716622L

October 12, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Douglas Hill,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number DOUGLASHILL218390. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Used the system once and they signed me…

Used the system once and they signed me upto a subscription with out my consent complete scam

October 12, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Ajay Gellert,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number AJAYGELLERT427812. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

No idea how to cancel subscription was…

No idea how to cancel subscription was not explained. Information provided was nothing anyone could not get via facebook insta etc. Rubbish absolutely ridiculous service or ( lack of) basically a scam.

October 8, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Jazinta Harvey,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number JAZINTAHARVEY613138. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Used the service and spent the…

Used the service and spent the advertised £1 to do so. Was then charged £30 a week later for supposedly I had to signed up for a 7 day contract when spending this £1. Nowhere did it tell me that this was happening. It did not tell me when I spent the money in a pop-up or as an email in my eyes. This is fraud. Do not use this service!

October 13, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Emma Golding,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number EMMAGOLDING948350. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I didn't sign up for a subscription …

I didn't sign up for a subscription but they've taken 29.99 out of my bank account. How do I get a refund. This is fraudulent isn't it. Has anyone else had same problem

September 9, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Howard Wilkinson,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number HOWARDWILKINSON824702. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I used reverselookup once for £0.50

I used reverselookup once for £0.50. They charged me twice, another £0.50. Then one week later they took £29.99 from my bank account. I had not agreed to this and was totally unaware they would try this. This is fraudulent behaviour. I would advise anyone to not use.

October 10, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear customer,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number CUSTOMER538171. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Signs you up for an expensive subscription without warning

I intended to use this as a one-off service which cost me about £1. It worked ok, and was cheap... Fine so far.
Then today I get a charge of £29.99 taken out of my bank. Turns out they've signed me up for an expensive subscription without any warning. Very very sneaky, and I will be contact my bank to chargeback this payment unless I receive an immediate refund.
Disgraceful behaviour and I expect this to be put right.

October 9, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Jonny Perrin,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number JONNYPERRIN801008. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I would leave minus 10 stars if I…

I would leave minus 10 stars if I could. Paid 50p to look up a number next thing I have been paying £29.99 a month for the last 3 months ? Then to cancel what I didn't even know I had entered a contract, I had to pay £ 9 .99 to cancel my subscription!!!!!!! What a ripoff !!!!!!

October 7, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Susan Leggett,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number SUSANLEGGETT569048. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Automatic subscription enroll

Automatic subscription enroll, information received were useless, disgusting.!!

October 6, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Marek,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number MAREK615205. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

very good its very helpfull


very good its very helpfull

October 5, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Sadegh Kazemi, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

I have been charged £29.99 for…

I have been charged £29.99 for something (a subscription service??) of which I was not aware. This charge has not been made clear and raises certain questions - which may be a shame if this is an innocent mistake

October 5, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Dale Taylor,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number DALETAYLOR998811. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

money stolen for the last 6 months

I'm furious i just realized i got charged by this company for the last 6 months for a subscription i never wanted ! and the cherry on the cake : on my professionnal account, which creates serious issues for me !
I want a refund ASAP for all the money that was stolen from me !

October 5, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Thømas Lbr,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number THMASLBR950743. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

I really likes it but it could use some…

I really likes it but it could use some help in humano sing or give speceigic horades or example

October 4, 2026
Reverselookup logo

Reply from Reverselookup

Dear Ericamolinaa, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 3 out of 5 stars

My name is abdii siiraji

My name is abdii siiraji

October 4, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Abdii Siiraji, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 5 out of 5 stars

GOOD AND SIMPLE

October 3, 2026
Reverselookup logo

Reply from Reverselookup

Dear Adnan Haji Ali, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

I have emailed this company twice to…

I have emailed this company twice to stop payments and they still keep trying to take them very sneaky as they do not tell you they will charge 29.99 will call bank today and stop any further payments not happy

September 3, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Clare Gillespie ,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number CLAREGILLESPIE254294. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I am disgusted I was lead to believe it…

I am disgusted I was lead to believe it was free and have been charged £29:95 for one “look up”

September 29, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Silvia Grant,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number SILVIAGRANT703461. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Remember to Cancel

Like many others, I was drawn to use Reverselookup.com by the initial cost of £1. having read the results, I decided not to proceed further and, perhaps mistakenly, left it at that. However, today, I find that the firm has charged me for the follow up service - even though I did not request it. I am glad to say that I have cancelled my subscription with Reverselookup.com and I hope my story stands as a cautionary tale for others: if you don't want to proceed after the initial search, cancel your subscription at once.

September 29, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Geoff,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number GEOFF888852. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look