Reese London Reviews 

49
•
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that the items received looked nothing like the promotional pictures, suffering from inferior fabrics, missing labels, and drastically poor sizing. Additionally, buyers experienced extreme frustration trying to secure full refunds, because the company frequently ignored messages, offered minimal partial compensation, and demanded expensive tracked international shipping back to overseas addresses. Though some reviewers found specific clothing items flattering, they praised the comfortable waistbands and cuts. These individuals also noted that certain trousers offered a great fit, while other customers appreciated finding attractive blouses that made wonderful gifts.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, noting that items arrive with inferior fabric, poor... See more

Refund

Clients share negative opinions on refund, expressing widespread dissatisfaction over denied full returns and... See more

Quality

People report negative experiences with quality, stating that the items feature poor sewing, cheap fabrics,... See more

Return policy

Users describe negative interactions with return policy, frequently reporting deep frustration because they... See more

Order

Customers expressed deep disappointment with their order process, reporting severe delivery delays, unhelpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would rate lower if I could. Don't buy from this company, it pretends to be UK based, but when you try to return an item the address to return it to is in China. The cost to return is more than... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS CHINA-BASED COMPANY!.. They fool you into thinking they’re London based. Truly shocking quality and absolutely nothing like their marketing pictures. Beware when you can’t pay b... See more

Rated 1 out of 5 stars

Horrific do not buy from this company. They’re not based in London goods come from China take about 3 weeks and are very poor quality. I wish I had read the reviews before I bought. Prompt replie... See more

Rated 1 out of 5 stars

SCAM DO NOT TOUCH..Garment not as picture or description no inside labels or swing tag and very snug fit. Delivery takes a long time although it pretends to be a UK company and to get the full '30 Day... See more


Company details


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1.7

Bad

TrustScore 1.5 out of 5

49 reviews

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1.7

All reviews

(49)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor quality

Very poor quality . Took weeks to arrive. Looking at reviews I’m not going to try to return I’ll just send to charity shop :-( do not buy from this site!!!!

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

I would rate lower if possible don’t…

I would rate lower if possible don’t not use this site item came from china and was a cheap material that Shein might sell at clearance there’s no where on the site to return item phone number is a mobile that’s switched off save yourself the headache I’m going to have to ask the bank for a charge back as they do not reply or respond

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Having a terrible time with this company. One item was not available and they wont refund me. The other item hasn't even arrived yet. I feel stupid now as I should have read the reviews first. AVOID AT ALL COSTS

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ SCAM COMPANY ⚠️

⚠️ SCAM COMPANY ⚠️
China drop company with way below average quality and performance goods. Looks nothing like photos advertised. Scam to look like a high end London company which it is anything but. It’s impossible to get a refund.
DO NOT WASTE YOUR MONEY & GIVE YOURSELF NOTHING BUT STRESS!!

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them zero rating I would! DONT USE

If I could give them zero or -5 , I would. Ordered two tops which allegedly are loose knitted tops on their website and three weeks later received something of a half size. Even though their sizes are different, they go to 5 XL and the size I got should correspond with my UK size. So-called relaxed top that hips did not even get to my belly button. The size is nowhere near as it should be. In addition the tops had mouldy smell. Of course I did not realise they were sent from China. Correspondence with someone called Ivy in Customer Services did not lead to anything as I was offered 15% first than 20% , I explained it’s not going to make them fit me is it? My argument was over the postage cost. Why do I have to pay for return of items which are not suitable and frankly faulty and suffer the cost? I kept asking for a manager name to resolve this but they just gone silent so I’m starting campaign against them. I have already reported to trading standards and will be putting video on YouTube to warn everyone just not use this company. It is an absolute disgrace and cheat.!!!! How are they allowed to operate with this name and not even have address in the UK???? the bottom line just don’t go there I wish I read reviews before placing an order!

September 19, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely avoid! Far east shiny she-ite!

Wow…I feel like an idiot….

Same as these other reviewers - which I should have looked at before ordering!! Rubbish quality, late delivery…I didn’t even have to try them on to see the poor sewing, sub-standard materials (really rubbish) and no lining, no overlocking, all see-through, no decent hemming etc. I know my fashion and quality which the prices and the photos/videos with the models eluded to. No way. Cheap China/asian tat that they are trying to get out of refunding. Think I bought through Shopify/Facebook on a whim. It’s all a scam.

October 8, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS! NOT UK BASED & REFUND REQUEST IGNORED!

Just because they've named themselves Reese London and they offer free postage within the UK, DO NOT make the mistake of presuming they're based in London. As I did!

I ordered a pair of boots at £65. When I got the tracking info and saw they were en-route from China I was shocked and angry. In my experience, Chinese sizes are notoriously smaller than UK sizes. So although I chose what I thought was correct, I instantly knew they wouldn't fit!

Naturally, they took ages to arrive. Upon arrival they were too small, as predicted! Not only that, but there was no packaging other than a padded jiffy bag. They'd been folded in half and shoved in the bag. So upon arrival these long boots were creased from transit! Who wants brand new boots that already look tatty?

I instantly requested (in very strong words) a refund, which their website claims to offer. I also stipulated that I wanted to hear back in 48 hours. It's now almost a week later and still no response!

Thankfully, I contested the payment with my bank and they found in my favour and I've had my money back.

Suffice it to say I would NEVER shop here again. I find it to be intentionally misrepresentative, Plus the product was not only inaccurately sized, but the quality was poor and clearly cheap. Their communication is non-existent, and in my opinion they're out to take your money with no intention of refunding you even when there is clear fault their end.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

Stop !!Look at the rating reviews

Stop !!Look at the rating reviews. 1 star. I’d give them no star if l could.
They are not UK based as their name suggests. If you want a refund you won’t get it unless you follow a very lengthy expensive return back to China . They offer only a 15% refund and to keep the product which you don’t want anyway

So you lose you lose you lose.

September 16, 2026
Unprompted review
Rated 1 out of 5 stars

My wife bought boots from this company

My wife bought boots from this company. Absolute rubbish quality total rip off . This company will have made hundreds of thousands ripping people of after a few months they will become another company stop consuming shit from china people need to start shopping local and viewing trying on what you're wanting. Avoid like the plague it's absolute shit.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

What you get is not what they advertise…

What you get is not what they advertise on web.
Poor quality, not waterproof at all, although sold as raincoat.
As they say, if it too good to be true….. it’s a scam as returning the item to china costs more than the item… stay away from this site!,,

September 2, 2026
Unprompted review

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