Purewaterfreedom Reviews 

10
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Water Filter Supplier
  2. also in
  3. Water Purification Company
  4. Water Treatment Supplier

Written by the company

PWF - Take Control of Your Water Supply! Your #1 source for Fluoride filtration. We have the fluoride filter that works for you! Pure water is essential to the health of you and your family. Unfortunately our tap water has become a chemical cocktail of fluoride, pesticides, chlorine and many other contaminants. We strive to have the largest selection & most effective fluoride filters but also have the right system for any of your water filtration needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.3

All reviews

(10)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I love this filter

I love this filter. I don't have to wait an hour to get clean water.

September 1, 2026
Unprompted review
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Reply from Purewaterfreedom

Thank you — that's exactly what we hope to hear. Fast, clean water without the wait. Reach out anytime if you need anything.

Rated 5 out of 5 stars

I hadn't changed my shower's filter

I hadn't changed my shower's filter in over a year and I didn't think it mattered. But I was wrong! As soon as I replaced my old shower's filter with a brand new Luxury filter cartidge from Pure Water Freedom, I couldn't believe it. During my shower I could tell the water was so much cleaner and the soap was rising off easily. I felt so clean after my shower. I will always change the filter every 6 months from now on.

August 26, 2026
Unprompted review
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Reply from Purewaterfreedom

Thank you for taking the time to write this. Shower filters are the ones people tend to forget, so we appreciate you sharing your experience after putting in a fresh Luxury cartridge — and glad you're so happy with it.

We're here anytime you need anything.

— Darryl, Pure Water Freedom

Rated 5 out of 5 stars

The purchase was easy

UPDATE: In a world where customer service has become a joke.... this company is going above and beyond in that area! Within 24 hours of my review, I received a detailed trouble shooting email that was very helpful AND they refunded me the difference of the price. I did not ever expect a refund; that blew my mind! In true transparency, the fault was all mine. I made a mistake during set up and that is why I had a poor experience. Everything is fixed now. If you're looking for a water filter and a company that truly cares... look no further!!

ORIGINAL: The purchase was easy, delivery was fast! The code I scanned on the product box took me to a link where I could’ve purchased it for $20 less, so that sucked. Set up was easy. It said I did not need to prime anything, but said to run 2-3 cycles of water through it before drinking. I did that… plus several more cycles. The water tastes funky… like it has stuff from the filters in it. It’s been a couple weeks now. I keep trying to run more through it, but I believe I’m at the point where I am going to see if I can return it. Wanted it to work, but it’s not seeming to.

August 23, 2026
Unprompted review
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Reply from Purewaterfreedom

Thank you for the detailed feedback, Toni. I've emailed you directly about the taste with a few troubleshooting steps — I'd like to get it sorted, and if we can't, I'll take care of the return either way. — Darryl, Pure Water Freedom

Rated 5 out of 5 stars

Bath filter helped with baby's skin irritation.

My ordering process and delivery was seamless with zero hiccups. We are on well water but it is "hard" with a lot of mineral build up. I am not sure what causes my son's skin irritation but as soon as he gets into the bath without the filter, his little thighs break out in a rash. This filter has made his bath time much more manageable and his skin isn't irritated anymore. I'm pleased with our purchase and recommend it thus far.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I used this triple stage filter on my refrigerator water inlet.

I used this triple stage filter to replace a single stage filter that wasn't doing the job. It is set up on my refrigerator water inlet. This triple stage filter does the job well. TIP: Use a very light application of food grade silicone grease on the o-rings to ensure a good seal.

June 16, 2026
Unprompted review
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Reply from Purewaterfreedom

Thanks for the great review! We're glad the triple stage filter delivered. That fridge inline setup is a smart application. And great call on the food grade silicone grease for the o-rings; that's a genuinely useful tip other customers will appreciate. Enjoy the clean water, and reach out anytime you need anything!
— The Pure Water Freedom Team

Rated 5 out of 5 stars

These completely change the texture of the water.

I have been using these bath ball filters for a couple of years now and I have to say I wouldn't be without them. They make such a difference in the quality of the water, it feels different on my body.

May 1, 2026
Unprompted review
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Reply from Purewaterfreedom

Thank you very much for taking the time to write a review! We are very happy to hear the bath filter is making such a difference.

Rated 4 out of 5 stars

I like the fluoride removal option in…

I like the fluoride removal option in this pitcher. My only complaint is the lid is so cheap it doesn’t want to stay on when you pour. Also wish the pitchers were larger, way too small & constantly having to refill.

April 20, 2026
Unprompted review
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Reply from Purewaterfreedom

Hi, Thank you for your feedback. The lid should stay on. You sent a video showing the inner part of the pitcher was not seated right, this caused the lid to not seal properly. Were you able to correct that? Please reply to that email. We will work with you to get the lid seated properly or get you a replacement.

It is a smaller pitcher designed to fit well in the fridge for cold water. We do offer many larger systems that don't require refilling and are looking to offer larger pitcher style systems soon.

Rated 2 out of 5 stars

Took my order which I paid for

Took my order which I paid for, had waited 6 days for order arrival then when I phoned and complained, got the sob story that a huge backlog of work due to corona virus. However, no mention was made when I ordered, no phone calls to tell me delayed and after 6 days still in warehouse. Because I also left a message they did not like, as good as told me they did not want my custom, so I demanded a refund. Whole attitude of this company stinks and if they have that much of an order backlog, maybe they should consider managing it, by freezing orders until they have the backlog under control, instead of hiding behind and blaming corona virus, but still taking my money and not delivering the goods. Scandalous, very poor, almost nil customer relations, they need to seriously look at their management structure. I will not be using them again.

June 10, 2020
Unprompted review
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Reply from Purewaterfreedom

We apologize for the negative experience. During Covid we had some supply issues along with many other businesses. We managed the best we could. This created some delays shipping orders but all the orders were shipped and received by customers.

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