I use to go to different stores to get what I need but premium equine has everything. The service is excellent. I wish it would come a bit faster for delivery but other than that absolutely will alway... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You always have the products I need. This makes a huge difference. Dependable service and even occasionally provide samples of other products for free. I previously would order from 3 different sites... See more
Company replied
It was incredibly simple to find and order my favorite juices. The ID verification process was very quick and easy as well. The prices and availability will keep me coming back to order, as my local s... See more
Company replied
I like the selection of juice, its huge and quality brands we know and love. Stewart is awesome, he communicates with customers to see they are properly taken care of. Would continue to do busines... See more
Company replied
Company details
Written by the company
Premium eJuice is Canada’s original online vape shop, helping customers cut through the noise to find the best e-liquids and vaping products. We know how frustrating it can be to sort through countless options and end up disappointed. That’s why we’re here—to make vaping simple and satisfying by offering only high-quality e-liquids, devices, and accessories that deliver on flavour, performance, and value. Whether you’re new to vaping or a seasoned pro, our team is here with expert advice tailored to your vaping style, flavour preferences, nicotine needs, and budget. Founded in 2013 and based in Ontario, Premium eJuice is now one of Canada’s largest online vape retailers. We carry over 60 premium brands from Canada, the USA, and Europe, and we’re always stocked with the latest vape tech. Enjoy fast, affordable flat-rate shipping within Canada and save up to 20% every day with our “buy more, save more” discounts on vape juice, pods, and disposables. We also ship to the USA and many other countries.
Contact info
Canada
- premiumejuice.com
4.6
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast friendly service without the…
Fast friendly service without the hassle of getting dressed and leaving the house.
September 30, 2026
Always great experience
Always great experience. Only thing is the deliveries should be quick.
September 22, 2026
Products are great, Courier is terrible
Service is good, products are amazing. Delivery company sucks.
September 22, 2026
The juice was diluted
September 22, 2026
Placed an order the product was no…
Placed an order the product was no longer available.
Got a phone call and Stuart helped me find another product.
September 25, 2026
Reply from Premium eJuice
Hi John. It was a pleasure speaking with you the other day. Terribly sorry about the discontinuation of the product you were looking for, but glad I was able to help you find another great choice. Thank you very much for your kind review and for your support :) All the best, Stuart
Very satisfied customer
For many years now, I being ordering my ejuice there and each time, I always have a fast shipping and a very good service. Thank you guy's and to Stuart.
September 24, 2026
Reply from Premium eJuice
Hi Xuan-anh. Thank you so much for your kind comments and for being a truly loyal customer :) I appreciate it more than you can imagine! All the best, Stuart
Always fast delivery
September 24, 2026
Reply from Premium eJuice
Hi Christina. Thank you very much for your 5-star review and for your support :) Kindest regards, Stuart
Amazing choices and information
-Great choices
-Excellent amount of information about products
-Reliable
-quick delivery
-products arrive well packed
-the on line shopping and process experience makes me feel valued and important
September 23, 2026
Reply from Premium eJuice
Hi Carole. Thank you very much for your kind and detailed review. I'm very grateful for your continued support over the last year and want you to know that your kind words mean a lot to me :) All the best, Stuart
Reply from Premium eJuice
Hi Rhonda. Thank you very much for your kind review and 5-star rating! Your continued support means a lot :) Kindest regards, Stuart
Great experience with this business
Consistent good service and followup. Friendly associates and quick to address any concerns. Fast shipping
September 10, 2026
Reply from Premium eJuice
Hi Kelly. Thank you very much for your kind words and for your continued support. It means a great deal to me :) Warm wishes, Stuart
Reply from Premium eJuice
Hi Jakie. Thank you very much for your kind words and for your continued support. It means a great deal to me :) All the best, Stuart
Always excellent!
September 10, 2026
Reply from Premium eJuice
Hi Melissa. Thank you so much for your kind words and 5-star rating. I appreciate your continued support over the years and am truly honoured by your loyalty. Warmest wishes, Stuart
Reply from Premium eJuice
Hi Mircea. Thank you very much for your kind comment and 5-star rating. I truly appreciate your continued support :) Kindest regards, Stuart
Great service and price
September 10, 2026
Reply from Premium eJuice
Hi Kimberly. Thank you very much for the 5-star review and for your continued support :) Kindest regards, Stuart
Reply from Premium eJuice
Hi Tom. Thank you very much for your kind review and for your loyalty over the past 2+ years. I'm extremely grateful for your continued support :) All the best, Stuart
Great communication and product quality…
Great communication and product quality but the delivery system that is used is very confusing and convoluted.
September 9, 2026
Reply from Premium eJuice
Hi Rich. Thanks for the 5-star review and for your feedback and support. I'm sorry to hear that you found our shipping confusing. Please give me a call or send me an email with any questions that you have and I'll be happy to help. Just an FYI, the Intelcom shipping option is cheap, but it can be unreliable from time to time. They also don't show status updates until a day after the order ships. That's why we offer Canada Post, Purolator and UPS as options :) All the best, Stuart
I can order online at my convenience
I can order online at my convenience, don't need to wait for store to open or them be out of stock. Delivery is fast and consistent
September 8, 2026
Reply from Premium eJuice
HI Taralee. Thank you very much for your kind comments and for your loyalty over the past year. I appreciate it more than you can imagine :) Warm wishes, Stuart
Reply from Premium eJuice
Hi Lisa. Thank you very much for your kind words and for your continued support. It's very much appreciated. Best wishes, Stuart
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.