Original part was lost during renovations and thought it would be impossible to find the part since the re released Hamilton Beach retro looking appliance is now discontinued. Wow, I found it onli... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My shipment is very delayed. I needed this part ASAP. *Update*; Brooklyn from Parts Town contacted me immediately after finding this out. Promptly ans without hesitation, she offered a full refund... See more
Company replied
Recently I purchased furnace motor. I found EOM part but had few questions before making the purchase. I called customer care and had a wonderful experience. I received order status regularly and rece... See more
Company replied
Great experience. Pcb board for our obsolete Argos boiler was in stock and shipped within a couple of hours of ordering. Arrived on time and was exactly what we ordered. Was hesitant to order from the... See more
Company replied
Company details
- Kitchen Supply Store
- also in
- Appliance Parts Supplier
- Business to Business Service
- Furnace Parts Supplier
Written by the company
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant parts for your kitchen equipment and HVAC parts one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Written by the company
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Contact info
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Canada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Compressor order came quickly
Compressor order came quickly, was very well packed. All went extremely well.
October 5, 2026
Our part was sent out and arrived very…
Our part was sent out and arrived very quickly.
October 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quality product and fast shipping.
September 29, 2026
Reply from Parts Town Canada
Hello Don,
Thank you for your fantastic feedback. We are delighted to hear that you are happy with your OEM part and that it arrived so quickly. Thank you for choosing Parts Town Canada!
Sebastian
Fast and efficient ordering and delivery
October 5, 2026
Reply from Parts Town Canada
Hello!
Thank you for sharing your positive experience with us. We are delighted to hear that your purchase went smoothly and arrived so quickly. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello!
We're happy to hear that our quick delivery and extensive selection met your needs. Thank you for choosing Parts Town Canada!
Sebastian
Reply from Parts Town Canada
Hello Gxsaini,
Thank you for the positive feedback. We are glad you received your item rapidly and exactly as described. Thank you for choosing Parts Town Canada!
Sebastian
good part ok
August 16, 2026
Reply from Parts Town Canada
Hello Michael,
We appreciate your 5 Star rating and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
They'll never stop emailing you.
I have tried over and over again to unsubscribe from your emails and you just won't listen.
October 4, 2026
Reply from Parts Town Canada
Hello Brad,
Thank you for your feedback. We regret the persistent unwanted messages and will manually process your opt-out request.
Sebastian
Good Company To Order From
Part was priced fair and received in a fast timely manner.
September 30, 2026
Reply from Parts Town Canada
Hello Mike,
Thank you for the fantastic 5-star rating! We are thrilled to hear that you were pleased with our fair pricing and that your order arrived quickly. Thank you for choosing Parts Town Canada!
Sebastian
Told not in stock several days after order
You emailed me and told me you did not have what I ordered in stock. Delaying my repair as I wait for someone else to fulfill my order. Apparently the others are not much better as its been several days with no communication from Reliable (not so much parts
October 2, 2026
Reply from Parts Town Canada
Hello Kevin,
Thank you for taking the time to share your feedback. We recognize how frustrating it is to experience delays with an essential repair due to unexpected stock shortages and a lack of timely updates. We are reviewing our inventory management processes and communication protocols to ensure accurate availability and prompt service moving forward with our sellers.
Sebastian
Easy to use website and delivery…
Easy to use website and delivery arrived as promised.
October 2, 2026
Reply from Parts Town Canada
Hello Bart,
We are thrilled to hear that you had a smooth experience using our website and that your shipment arrived right on schedule. Thank you for choosing Parts Town Canada!
Sebastian
Delivery and return process were fine
Delivery and return process were fine. Product price turned out to be much more expensive than alternatives I found
September 30, 2026
Reply from Parts Town Canada
Hello James,
Thank you for your feedback. We appreciate your time and will review our pricing to stay competitive. We would like to further discuss your feedback. Our customer service team will reach out to you shortly.
Sebastian
The elements for our toaster arrived…
The elements for our toaster arrived quickly and in good shape.
October 7, 2026
Reply from Parts Town Canada
Hello Lynn,
Thank you for your feedback! We are glad to hear that your replacement parts were delivered promptly and undamaged. Thank you for choosing Parts Town Canada!
Sebastian
Found my part easily
Found my part easily, price was great and it came to me quickly. Installed and working
October 2, 2026
Reply from Parts Town Canada
Hello Robert,
We are thrilled to hear that you had a smooth experience finding your component at a great value, and that fast shipping got everything up and running so quickly. Thank you for choosing Parts Town Canada!
Sebastian
You had parts stock manufacturer…
You had parts stock manufacturer didn’t. Prices are higher but that’s expected.
October 2, 2026
Reply from Parts Town Canada
Hello David,
We're glad we had the hard-to-find items you needed, and we appreciate your 5-star rating and feedback regarding our pricing. Thank you for choosing Parts Town Canada!
Sebastian
Great website
October 1, 2026
Reply from Parts Town Canada
Hello Matthew,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Samsung fridge part was not only…
Samsung fridge part was not only available, was reasonably priced and was delivered in a timely fashion. Great experience.
October 1, 2026
Reply from Parts Town Canada
Hello Kathleen,
We are happy to hear that we had your Samsung refrigerator component in stock, priced fairly, and shipped to you quickly. Thank you for choosing Parts Town Canada!
Sebastian
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