Paperlesspost Reviews 

Horrible. Just needed a simple invite. Sent to 15 people and about 4 actually got it yet all show sent. There were 2 bounce backs. Now I need to resend them and it wants to charge me double. Tells me I have no coins and I did??? They just took them. UX is horrible.

Sent out 35 invitations, bought coins and then realized I needed to send out another. Supposedly had to buy more coins, which I did and it tells me I have zero coins. My bank shows I purchased them. Have emailed them 4x with no response. Terrible customer service. Take my money, but don’t give me what I paid for

Truly terrible. Flaky, awful UX, ridiculous coins system (we're adults organising a party, not children playing Fortnite FFS), not integrated into WhatsApp properly. Can't add directly from an iPhone address book. Won't take non-US numbers.
Just avoid it like the plague.

I received an invitation to a dinner party via a paperless post invite but was unable to open it. I tried every single method they offered yet was unable to open it no matter which method I used.

ABSOLUTELY WORTHLESS

Garbage website, garbage app, garbage payment system, garbage UI/UX, the list goes on. They purposely make the payment system confusing to make you pay a little, then more and more and more. Why does it want me to pay $40 to send one card link to ONE RECIPIENT? Why is that only informed to me at the very end? Why is there no price list up front? What is wrong with you?

I got an invitation from paperless post that asked too many questions and resulted in someone trying to login to my email from Nigeria. Thankfully Google caught it and asked if they should allow the login.

Honestly super disappointed with Paperless Post. It completely tricks you into thinking their designs are free, but after you spend an hour making the perfect invite, they suddenly hit you with crazy fees and make you buy "coins" just to send it. It totally feels like a bait-and-switch trap, smh. wouldn't recommend!

I'm writing this as a person who received an invitation from a friend who used Paperless.
After clicking the link to open the invitation, I was presented with a page from Adobe asking me to sign in with various options. I have no idea why Adobe was involved but chose gMail
After entering my gmail address and password (on a Google form) A verification code was sent to me via text, except that it never arrived.
At some point during this process, my browser was trying to connect to springparty.de (de is the Domain for Germany), so now I have Paperless, Adobe, gmail and the German site in the loop.
Shortly after that, I received 2 emails from gmail indicating a security threat and that my login had been blocked.
I have no idea what on earth this was all abolit but I will never open any future invitations I ger via Paperless.

Terrible customer service, user experience on the site is clunky and frustrating. Coins model is expensive/greedy. I look forward to a competitor offering a better service for less money in the near future. This site has 12-18 months before it becomes obsolete.

It's not effective. Greedy pricing model. They nickel and dime you for each and every feature - obviously profit first and customer experience a distant last. Do not recommend!

Awful. We used it for a large event and I echo the sentiments of other reviewers who gave low ratings. Bait and switch pricing, glitchy, many guests didn’t receive their invitations but the backend showed that it had been opened. I’ll never use it again.

Terrible UI. Don't waste your time of money.

Awful. I have used this company in the past to send invitations and it was fine. I was absolutely shocked that now they want you to spend $30+ to send 10 invites. I could get invitations printed for that price, so I decided to upload my own graphic and use that to send. After going through the effort of uploading; I realized they still want you to spend $30+ to use their service. I texted it out instead. I understand and can appreciate paying for a software service, and was willing to - but this wasn’t even remotely reasonably priced. I won’t bother again, such a waste of time and such a shame it was a good service.

We echo the other comments about this company being a bait and switch to get at least $12 out of you, even if you're sending only 1-2 cards. However, our bigger issue is that when you edit a card, it DOES NOT mean you can send out multiple thank you note versions to multiple recipients like you would expect. We ended up sending out 6 cards, and later learned that each time we edited and sent out a new one, ALL 6 cards were immediately updated, so every one of our guests received the most recent thank you note (essentially, they all got person #6's note). This was incredibly embarrassing obviously and when we brought it to the attention of Paperless Post, they had the nerve to refund us 1 (!) card only, when they had essentially ruined 6 of them. We will never use this company again!

I filtered “free” evites. After hours of getting the invitation just right and entering all the contacts…. They needed a minimum of $12 from me to send them out. Total bait and switch, and that is the biggest complaint online about this company. If you are looking for some quick, free evites, go elsewhere.

Just wanted to send thank you cards. I was happy with the card but kept asking me about events and blocks which was not required and could not get passed this. There was no event just a thank you card.
Got frustrated and went elsewhere.

1st, my invites were in a holding pattern and not going out. 2nd, Some of my invites wouldn't open. 3rd, I asked someone who hadn't opened their invitation because there was confusion regarding how many guest they could bring and 4th, found out that the rsvp date was closed in spite of the fact that I set it to close on Nov. 24th. I spent a lot of money for this service when I should have opted to send invites by text myself and saved myself some money. Also, I findthat the app is not user-friendly. You have to send the invite and then go back and adjust the number of guest once its been sent. However, I was able to fix the rsvp date myself but only after having search around a lot to find the edit.
No wonder they don't do refunds!

I am a first time user of Electronic Invitations platforms. I needed a company that also tracks RSVPs & provides questions. My event is a Rehearsal Dinner. In the beginning, I needed to have strong support. I scheduled a call with their support staff. They were kind, knowledgeable & willing to schedule additional calls if needed. As I moved through the process, I would reach out with various questions via email. Again, the support was quick and knowledgeable about their product. Please remember this company is different than others as it affords users to track RSVPs & Ask Invitees questions...Like Meal selections. I am very impressed with the company and their support staff. Thank you!

Simple to use but I was immediately spam-bombed with emails from scam websites. Since I use a dedicated email for things like this I could tell it was from using their site. Never will touch them again.