Ola Reviews 

Wish there was a zero star option as well! Unprofessional driver demanding extra money after the ride,rude behaviour and zero customer support is all I got during one single ride.To top it all,there has been no response or acknowledgement over the past 5 days for my mails directed to the grievance cell and nodal officer of Ola Cabs after raising the complaint ticket.This is absolutely a fraud organisation and should be pulled down by the Government of India.

Ola walo customer care service nahi hai tumhare paas kitne gareeb ho tum log ride book ki 1800 rs ki payment ho gaya after ride 2200 kiyu hua or kese hua pata nahi driver bola mujhe payment do me chalu ap baad me customer care service baat karte rahna baad me koi contact he nahi mila customer care service ka chor fraud 420 ola cab haye haye

My experience very very bad auto ride booking but an moment par duble charge diya call karany par bhi auto 15 minutes late aaya fir buble charge ki dimand kiya train ka time bogay tha esliya no more options tha esliya duble charges diya ...very very bad experience frist time may hogay esliya aap ko phone shya hi remove kardiya .....more more best aap repido i remomnded......sorry ola aap ...aap ka koi system nahi h...no more control'

I’m extremely disappointed with Ola today. I booked a cab from Pune Station for my parents and clearly guided the driver about the destination. After picking them up, the driver said the fare would be based on the meter and that this is now common in Pune.

This is completely unacceptable. The fare shown on the app should be the fare charged to the passenger. Since my parents were already in the cab, I couldn’t cancel the ride and had to pay the extra amount.

This has happened to my friend before as well, and Ola’s response was simply an apology without any proper resolution. I sincerely hope Ola takes strict action against such practices and ensures that passengers are charged exactly what is shown on the app.

Had rs 500 in wallet and took a trip for rs 340 and have a balance of rs 140
Ola is harassing me with automated calls demanding payment for rs 340
Their grievancedesk gives a ticket no to the complaint but that is closed out as automated reply is that the complaint is not valid
Don't think that they are trying to scam but definitely a very poorly run company.They deserve to go bellyvup

Firstly I don't know how the payment option was changed to postpaid, when I tried to pay for the trip, the driver said its already paid, since I barely use this service, due to bad experience in the past I thought maybe I had some credit, little did I know that the payment terms we changed to postpaid. Because the same day I used Ola Cab service for a couple of other trips too.
After a couple of weeks I suddenly started getting reminder to make payments with late payment charges, so the cost of the actual trip was 356 they added Rs.75 as the late payment and after a couple of weeks again they added another Rs.75, I tried in vain to reach out to Ola, but there is no way that I could reach out, I sent emails, it bounced back and now I receive atleast 12-15 text messages in a day to make the payment and call every 30-45 mins to make the payment of Rs.506 (includes Rs.150 LPF) which is mentally very disturbing, I wish I could really speak with some human about this. Extremely poor service!!

The problem with Ola is not happening for the first time; it has become a regular issue. Every time we book an Ola, whether it is a Mini or a Prime Sedan, after waiting for 5 minutes once the booking is confirmed, when we check again, we find that the driver has already cancelled the ride.
If the driver intended to cancel the ride, then why did he accept our booking in the first place? And this has not happened just once; it has happened many times.
Then, when a driver does accept the ride, after reaching the destination, he asks us to cancel the ride from our side. I have refused to do this many times, after which the driver himself cancels the ride and then demands a separate, higher amount, and that too in cash.
Ola Rickshaws have become an even bigger problem. They do not come to nearby destinations, and rides get cancelled repeatedly after being booked. Every time you try to book again, you are shown an increased fare.
If Ola is unable to manage its rides and provide proper service, then Ola should stop this business. Anyway, many Ola drivers behave as if they consider themselves too smart. Such people should not get work; only then will they understand the value of having a job.
Ola should improve its service or shut down its services. Ola's service has become the worst.

It's very third class service by Ola customer service. My concern was duplicate charges by Ola driver. I was raised complaint with ola customer service ticket Number 2401726. But not having single reply from Ola service team. This is 2nd time with me regarding payment and transaction issue.
Ola Customer service center not giving importance to customers at all.

Very worst experience.. When I booked ride it shown 153 fare when my ride completed its shown 320..when I have ask driver reason he explain 153 fare is only pick up charge and drop charge extra which is not acceptable.. I have raised issue by email by customer care support... I have complain 5 times... Every time reply recd your ticket no is this and look into the matter.. But not a single reply recieved after that.. Even there is no any number provided by which we can contact customer care.. Very worst experience.. I will never book ola ride and also informed my friend and relative to never book ride through ol a very cheating company

Some OlaCab drivers at Mumbai Airport are running a scam. They will bring a cab of other registration number (different from the one received on App). Once they pick you up, they will bluff the security at airport. On coming outside cab driver will handover phone to another driver and then will ask you to cancel ride. Later towards end of ride they will ask for more money and we have to pay via Google or
Cash. Please look into this kind of dishonest means of working.

I belong to mehsana city but currently check ride riksha no one found ride.but our city zometo work but your site not intrested to this city with work

Ola services are very pathetic.. Extra charging, rude behavior, rash drive and so on..
No system of customer calling for help..
Very useless..
Govt should ban ola service

BUYERS BEWARE — My Experience With Online Liquidation Auction (OLA)

I want other people considering buying from Online Liquidation Auction (OLA) to know what happened to me.

I paid approximately $262 for a gazebo through OLA. When I got it home and attempted to put it together, I discovered that it was not a complete gazebo.

It was missing the hardware needed to assemble it, the assembly instructions, and most importantly, THE ROOF. Without these essential parts, the gazebo I paid $262 for cannot be properly assembled or used for its intended purpose.

When I contacted OLA about the problem, instead of making this right, I was told that because I was outside their 30-day period, I get nothing.

I understand buying from a liquidation auction comes with risks, and I understand companies have policies. But this isn’t about me changing my mind or deciding I don’t like the item. I paid for a gazebo and received something that was missing major components necessary to make it a usable gazebo.

If the listing had clearly stated, “NO ROOF, NO HARDWARE AND NO ASSEMBLY INSTRUCTIONS,” I certainly would not have bid $262 on it.

I believe customers deserve to know exactly what they are bidding on, particularly when major components are missing.

I am asking OLA to do what I believe is fair: either provide all of the missing parts necessary to make the gazebo complete and usable, or refund my $262.

Until this is resolved, I want other potential customers to know about my experience so they can make an informed decision before bidding with Online Liquidation Auction.

It’s not you it’s the bone heads that don’t know how to bid. It’s like a challenge for some of these dopes. You’re over bidding on out dated food and broken stuff. Why would you bid over retail? The stupidity in our country runs rampant. Oxygen thieves

I am writing to raise a serious complaint regarding My vehicle has been held at your *Dilshad Garden Ola Service Centre since 26th July 2026 till today for more than a month.

*Issue Details:*

I initially visited for a charger-related issue.During checking, your technician/mechanic sparked and damaged my display completely.The display is now destroyed due to your staff's negligence.
When I tried to raise a complaint about the charger, your staff said they are unable to raise it. Finally, a complaint was raised on 14th August but since then, there has been no resolution.

The Service Centre Manager, Mr. Rajiv Sharma is not responding to calls or giving any proper update.
Every time I call, I am simply asked to "visit the centre for enquiry" without any resolution.

This has caused me immense harassment, financial loss, and mental distress. For more than a month I have been forced to travel by public transport, and I have made multiple visits to your service centre at my own expense.

I am highly disheartened by your service.

My Demands:

1. Immediate repair and delivery of my vehicle in perfect working condition, including replacement of the display damaged by your technician at no cost.
2.Proper compensation for:
a) Loss of use of vehicle for more than 40 days.
b) Travel expenses incurred due to public transport.
c) Multiple visits to the service centre and mental harassment.
3. A written explanation for the delay.
4. A strict deadline for resolution. I expect my vehicle to be returned within *48 hours* of this email.

If this is not resolved immediately, I will be forced to escalate this matter to the *Consumer Forum and on social media

Please treat this as most urgent.

Very bad services , every time they raise cab prices after completing ride.

If there were a negative rating option, I would give negitive 5 stars.
I booked the cab through Ola, and the fare shown at the time of booking was ₹458. However, after reaching the destination, the driver asked me to pay ₹600, saying that the Ola app is only used for booking and that the actual fare is ₹25/km.
If drivers can charge a different amount from the fare shown in the app, then there is no point in using Ola. This is extremely disappointing and needs to be addressed.

@OlaCabs @bhash (Bhavish Aggarwal) Charged ₹2750 for 121.4 km for Dehradun to Haridwar ride (Actual dist: ~50km) in just 1hr 14m! Impossible speed & fake billing metrics. Need an immediate refund for this fraud! #OlaScam #FakeBilling

I booked a ride for my mother today and it was an absolute nightmare of lies and unprofessionalism. The driver claimed he had arrived in location when he was nowhere near it when confronted,he had absolutely audacity to lie straight to my mother's face claiming she was not there.
We have multiple witness and security presence at her office who can testify she was waiting exactly where she was supposed to be . Ola your gps tracking is useless if your driver openly commit fraud and gaslight your customers. Action needs to taken against this driver immediately.