MiniTool Software Ltd. Reviews 

3,512
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and exceptional customer service, highlighting fast response times, professional communication, and efficient problem resolution during various support interactions. Consumers also find the digital products very intuitive, highly reliable, and exceptionally easy to use for everyday data recovery and disk management tasks. Some reviewers were not happy with technical limitations, noting frustrating difficulties with specific file recovery attempts, software compatibility barriers, or unexpected system modifications. A few people mentioned encountering unexpected obstacles when trying to complete certain operations or configure advanced settings within the platform.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that the support team is first... See more

Product

Customers consistently note positive experiences with product, highlighting reliable performance over years... See more

Response time

Clients share positive opinions on response time, with reviewers highlighting that the support team provides... See more

User experience

Users describe positive interactions with user experience, frequently highlighting the reliable performance,... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as kind, competent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am happy for Your Yesterdays support. I have a problem. il recovering e 20 GB .mov File on a 10 TB Seagate Backup Plus external USB drive and Yesterday I tried to recover directLy from folder in wic... See more

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

I had to change my boot drive to make my machine compatible with Windows 11. I know enough about computers to be dangerous but not foolhardy and find doing anything with BIOS makes me nervous. My ch... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more


Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store
  4. Data Recovery Service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

Money-Back Guarantee

24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,512)

206 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, friendly and functioning answer. Exceptionally great service and excellent value for money. Many thanks.
Oliver

October 2, 2026
Rated 4 out of 5 stars

Review of Minitool Partition Wizard

Review of Minitool Partition Wizard

Overall, my experience is positive, but there are a few things worth mentioning:

The purchasing process for companies is not ideal - there is no option to enter company details in order to receive a proper invoice.

Although the software looks nice, I somehow feel that older versions were more intuitive and easier to work with.

Some features, like Space Analyzer, should include a graphical representation of file usage to make navigation easier.

And finally, it would be great if the tool had a built‑in network client so we could perform file backups through Minitool LiveBoot.

October 1, 2026
Rated 5 out of 5 stars

Problem Fixed Quick AWSOME!!!!

Purchased the movie maker program and had problems with the computer I downloaded it on. I contacted the company and explained the issue. In less than 24 hours they had reset my product keys so I could download the program on a different computer.
Thank you MiniTool. They were fast and easy to work with.

September 25, 2026
Rated 5 out of 5 stars

I am happy for Your Yesterdays support

I am happy for Your Yesterdays support. I have a problem. il recovering e 20 GB .mov File on a 10 TB Seagate Backup Plus external USB drive and Yesterday I tried to recover directLy from folder in wich the file was and I filtered for scanning only NTFS partiton and only mov files. The scan terminated in about 16 hours but i did not find my .mov file. Any suggestion?

September 20, 2026
Rated 5 out of 5 stars

Amazing and fast customer service

Amazing and fast customer service. Was able to get the help I needed in under 10 minutes. Been a customer since 2017 and plan to keep using their software.

September 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look