Mi4Canada Reviews 

481
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company. Many customers frequently mention that orders arrive remarkably quickly and that the received items completely match their online descriptions. People also deeply appreciate the clear pricing details and the helpful, polite assistance provided by the team throughout the purchasing process. However, some people mentioned that customer support responses can be extremely slow and difficult to reach when urgent issues arise. A few consumers also noted occasional shipping delays or sudden stock shortages that caused unexpected inconveniences when trying to complete their orders. Reviewers occasionally experienced unexpected communication barriers or faced challenges regarding after-sales service and tracking details.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise fast shipping and... See more

Product

Consumers find product quality and delivery to be satisfactory, noting that devices arrive brand new, as... See more

Order

Customers had ambiguous experiences with order, as some reviewers praised the fast delivery and received... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers reporting prompt and... See more

Service

Clients share positive opinions on service, frequently highlighting great experiences, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100 stars from me!! I went to Canada for holiday. Came across the Mi4 Canada website. I ordered a phone that is not easily available in my home country. Place the order online, but courier doesn't del... See more

Rated 5 out of 5 stars

Was able to secure my Xaomi 17 Pro Max through a trusted seller, Mi4Canada. They made the process seamless, planning to use these folks for future purchases.

Rated 5 out of 5 stars

The shipment was fast. The product is real. Especially I had a bad experience with another website which was a scam. This is a very good company. I would order anything from here.

Rated 5 out of 5 stars

I am a repeat customer at Mi4Canada.com because they have Great prices and Excellent customer service! Thanks again!!


Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store

Written by the company

MI 4 Canada is the most trusted unlocked cellphones provider in the country. We have set a benchmark in the dual sim phones industry by supplying the latest models from all the reputed brands. Top-quality and amazingly low price are the exclusive features that make our competitors envy us. Buy Xiaomi Canada from our largest collection and we suffice the needs and requirements of all budgets. We enjoy a unique reputation as the largest provider of the best android phone in the industry. It has been possible as we know the needs and requirements of mobile phone lovers in our country. We have included mobile phones from all reputed brands including Samsung Canada. Our unique features as the largest seller of mobile phones in the country have made us one of the favourite mobile selling platforms of OnePlus Canada.


Contact info

4.1

Great

TrustScore 4 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(481)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for a phone (listed as in stock)…

Paid for a phone (listed as in stock) and a week later, I emailed them asking about the status of my order only to be told that they ran out of stock and will refund. I would much rather they send out the phone once they've received it instead of refunding. This was the first time attempting to buy from them, never again...

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

I placed my order last Monday for open…

I placed my order last Monday for open boxed phone and received the call Friday (so within advertised 5 business days). W've checked the box, everything was present, good. So, I recommend Mi4Canada store for great Xiaomi phones.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Got my phone on time.

They are great. I got my phone on time. They made sure the phone is protected. I picked it up in Nextlevel Sign n Print store. A person will call you to tell you that it is ready to pick up. Set a date if you couldn't get it on the day they called you. Thank you, guys.

September 18, 2026
Unprompted review
Rated 4 out of 5 stars

Very nice experience

The only thing that i wished was more active is the communication. If that is filled i have no complaints. I would order again from mi4canada for sure.

September 9, 2026
Rated 5 out of 5 stars

Mi4canada pick up center is good and…

I made a purchase at August 30 on Mi4Canada, and received pick-up phone call from Eazy Phone on September 9. The pickup location is rather easy to find in an industrial plaza with door sign showing Next Level Sign and Print Inc. Just need a piece of ID to pickup my phone. Smooth and convinent.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

Been trying to reach out to this…

Been trying to reach out to this company multiple times and days customer service is none existent. Wondering when the Honor Robot phone will be available to purchase on the website says in stock but can't add to the cart just yet. No response at all dont buy

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy at all in this website

Don't buy at all in this website, they wil send you defective product, and if you try to send it back, it will take you months to get it replace or maybe no replacement at all, horrible customer service that replies only once a week

August 27, 2026
Unprompted review
Mi4Canada logo

Reply from Mi4Canada

Hi, Customer,

Please share your order number or email us with ATTN: Dave.

Warfm Regards
Dave

Rated 4 out of 5 stars

Small errors but sorted in the end

Four stars because at the end of the day, it was due to my fault for the delays, but mi4canada helped where they could.

My initial order failed at payment, so when I went to resubmit the order, my shipping address and billing address got mixed up.

I emailed to update my shipping address, and got confirmed but unfortunately the item was sent to the original, incorrect address which is where I deduct the 1 star. Because the new address was out of province (where I was staying for vacation), I had to speak with DHL to get it delivered to my parents place instead.

It took a bit longer to get to me than expected but communication was sufficient and I was able to get my order at the end of the day. Happy to work with mi4canada in the future

August 14, 2026

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