MasterHost Reviews 

36
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Guests consistently mention the exceptional cleanliness of the properties, alongside stunning views and highly convenient locations close to major attractions, local restaurants, and public transit. People find the surrounding neighborhoods safe and peaceful, making them ideal environments for both relaxation and city exploration. However, some customers also noted that the entry process was remarkably straightforward and communication with hosts was consistently prompt, welcoming, and helpful. Visitors additionally appreciated the thoughtful amenities, such as spacious living areas and well-equipped kitchens containing plenty of appliances that made extended stays exceptionally comfortable.

What people talk about most

Location

Reviewers highlight positive aspects of location, noting that it is ideal for walking to nearby restaurants,... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the accommodations are exceptionally clean,... See more

Staff

Users describe positive interactions with staff, highlighting that hosts are extremely welcoming, kind, and... See more

Product

Customers consistently note positive experiences with product, highlighting that units are exactly as... See more

User experience

Consumers find user experience to be positive, frequently highlighting comfortable accommodations that feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great home in a great location in North Vancouver! We enjoyed our nine nights staying in this home. The hosts have taken excellent care of the place as shown in the pictures of the property. They als... See more

Rated 5 out of 5 stars

The suite was clean, inviting, and very spacious. Location was ideal for us, allowing us to escape the business of the city, while being close enough to pop out for dinner and lunch. Beautiful views j... See more

Rated 5 out of 5 stars

The apartment was very clean, tidy, and very well stocked. It was exactly as advertised with lots of modern appliances. We wouldn't let the Chinatown location deter you as the location made walking... See more

Rated 5 out of 5 stars

Kim's apartment at Kitslano was an ideal place for us to stay for 3 nights. It was beside the beach, restaurants and shops and about a 25 minute walk to Granville Island. Kim was easy to communicate w... See more


Company details

  1. Vacation Home Rental Agency
  2. also in
  3. Property Management Company
  4. Short Term Apartment Rental Agency

Written by the company

MasterHost is a global Airbnb and short-term rental management company trusted by property owners across North America, Europe, and the Middle East. We specialize in maximizing rental income through expert management, dynamic pricing, and exceptional guest experiences. With established operations in the United States, Canada, the UAE, Europe, and many other regions, MasterHost delivers consistent performance and peace of mind through a seamless end-to-end solution - from property setup, professional photography, and listing optimization to guest screening, 24/7 concierge service, cleaning, and maintenance. Our local teams in Vancouver, Toronto, Miami, Dubai, Lisbon, and many other cities worldwide ensure every property meets global hospitality standards while capturing the unique character of each market. Whether you manage a single home or an international portfolio, MasterHost helps you earn more, stress less, and elevate your hosting business to a world-class level.


Contact info

4.8

Excellent

TrustScore 5 out of 5

36 reviews

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1-star

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4.8

All reviews

(36)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This family suite is a home away from…

This family suite is a home away from home, making the stay a pleasure and relaxing experience. The BnB mngt team are very responsive as well as detailed in instructions and communication is smooth as can be, they were also very friendly and a pleasure to doing business. Great location, lots of privacy, quiet, I would highly recommend.

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful place and a great location

Beautiful place and a great location! It was close to many restaurants and coffee shops, which made it really convenient to explore the area. The place was clean, comfortable, and exactly what we needed for our stay. Atheist was a great host very welcoming, responsive, and helpful. We really enjoyed our stay and would definitely recommend this place!

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Apartment in Downtown Vancouver

The apartment was very clean, tidy, and very well stocked. It was exactly as advertised with lots of modern appliances. We wouldn't let the Chinatown location deter you as the location made walking to various attractions easy. A highly recommended place to stay!

September 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great suite, great location!

The suite was clean, inviting, and very spacious. Location was ideal for us, allowing us to escape the business of the city, while being close enough to pop out for dinner and lunch. Beautiful views just steps from your suite. Bed was comfortable! In suite laundry was a nice featire that allowed us to pack less. Would definitely stay here again if travelling to Vanocouver.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

The place was clean and comfortable, great location and the use of the back deck was the cherry on top. We had an amazing time!

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Vancouver in four days

Surprisingly, Vancouver is an easy city to get around. Brian’s space is situated in the heart of it all. Within walking distance to many areas, grocery, restaurants, shops and also to Cruise port. Being on the 39th floor having a pretty view at night and lots of light during the day. Very clean with all that is needed In the kitchen.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

A Wonderful Stay with an Amazing Host

We had such a lovely stay! From the moment we arrived, our host was incredibly welcoming, kind, and helpful. We stayed for three days and felt very comfortable and at home throughout our visit. The place was clean, cozy, and had everything we needed.

Our host was also very easy to communicate with and made sure we had a smooth and enjoyable stay. We really appreciated the hospitality and the little touches that made the experience special. We would happily stay here again and definitely recommend this place to anyone looking for a comfortable and welcoming stay. Thank you so much for having us! ❤️

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful stay at this Airbnb…

We had a wonderful stay at this Airbnb in North Vancouver. The place was exceptionally clean, bright, fresh, and very comfortable.The bedroom was spacious and the firm bed was especially comfortable for a great night’s sleep.

The kitchen was clean and well equipped with everything we needed, including a fridge, microwave, dishes, and plenty of space to prepare and enjoy meals.The living area was comfortable, making it feel much more like a home than a rental.

We met Petra briefly and she was so nice. Isaiah is very responsive if you need anything.

Overall, it was a very clean, comfortable, and welcoming place to stay. We really enjoyed our visit and would definitely stay here again.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

The apartment was perfect for two

The apartment was perfect for two. Amenities were excellent. Host was responsive and helpful. There was a great grocery store next door. The neighborhood is on the border between nice and a little sketchy. But that wasn't an issue for us. The sidewalk in front of the property was pressured washed daily which was very nice

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Kim's apartment at Kitslano

Kim's apartment at Kitslano was an ideal place for us to stay for 3 nights. It was beside the beach, restaurants and shops and about a 25 minute walk to Granville Island. Kim was easy to communicate with and the apartment was as described by Kim. It was very clean and had everything we needed for our stay.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Place was great for a weekend trip

Place was great for a weekend trip. Has everything you need. Host was very accommodating and responsive.

Location was walkable and pretty affordable for ubers to downtown/tourist areas.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

The accommodations were clean and…

The accommodations were clean and quiet. The neighbourhood felt safe to walk around. Our host was prompt and clear with the communication. Excellent experience all around.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great home in a great location in North…

Great home in a great location in North Vancouver! We enjoyed our nine nights staying in this home. The hosts have taken excellent care of the place as shown in the pictures of the property. They also displayed great consideration for their guests by providing plenty of kitchen appliances and dry good supplies. We will return to this place in a heartbeat in the near future.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great AirBnB and Great Host

Shawn's modern Chinatown AirBnB puts you in the heart of one of Vancouver's vibrant neighborhoods with great access to downtown, Gastown, and False Creek.
The three bedroom unit is as advertised with ample room for a family to spread out, a great kitchen, and two bathrooms. Everything was clean and well stocked.
Shawn was helpful host before, during, and after our stay.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

The townhouse was comfortable and in a…

The townhouse was comfortable and in a great location, accessible to downtown and all the sightseeing.
There was easy public transport only a few minutes walk away or 15mins in a taxi.
The host was responsive and gave us great recommendations and was also flexible with the check in time which was really kind
Thanks for a great stay!

July 22, 2026
Unprompted review

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