Macro Foods Reviews 

237
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being consistently friendly, welcoming, and extremely helpful when assisting with daily meal selections. Shoppers often highlight the smooth service and very knowledgeable assistance provided during their visits to the local stores. Consumers also express very deep appreciation for the delicious recipes, wide variety of healthy food options, and consistently satisfying portion sizes. Some reviewers were not happy with the food products, noting specific recurring problems such as unexpected bones in fish, excessively salty recipes, and unappealing overall flavors.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the excellent selection, perfect... See more

Staff

Clients share positive opinions on staff, frequently describing the employees as wonderful, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting a welcoming staff that is always friendly and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone that works at the Lasalle location is wonderful to deal with. I just had the turkey dinner it was amazing! I love all the dinners except for I like to buy salmon a lot and I’ve had it twice... See more

Company replied

Rated 5 out of 5 stars

This was my second visit. The staff (neglected to get her name again), was amazing, I called her the "sales Human!", but she was extremely helpful and knowledgeable. The food is quick, healthy and del... See more

Company replied

Rated 5 out of 5 stars

Staff person was very helpful and provided good information about the meals. There is a great variety of meals available. I enjoy all the meals that I select and usually pick the same ones, trying one... See more

Company replied

Rated 5 out of 5 stars

Staff are always super helpful and lovely to deal with. I would love to see the Cilantro Lime Chicken meal come back because it was my absolute favourite!

Company replied


Company details

  1. Meal Delivery
  2. also in
  3. Food Producer
  4. Health Food Store
  5. Meal Takeaway
  6. Online Food Ordering Service
  7. Organic Food Store

Written by the company

Macro Foods is in the business of making high quality chef prepared ready-to-eat fresh meals. Founded in 2015 our goal is to help change the way people think about food and reinforce healthy habits for better living. By taking farm fresh ingredients and perfect portion sizes we strive to fuel bodies to get the most out of every single day. We start back at the basics by forgetting about processed and manufactured foods and bring back simple home cooking. Our belief is simple - good food starts from the roots up


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(237)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was super fast and I like that…

Service was super fast and I like that the girl game me suggestions when she could see I didn’t know what smoothie to get

October 14, 2026
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Reply from Macro Foods

Thank you so much for your kind feedback! We're happy to hear you had a great experience and that our team member was able to help you find the perfect smoothie. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Everyone is always so friendly and…

Everyone is always so friendly and helpful. The food is always delicious. I recommend Macro to everyone. Today though the staff remembered my name, without my phone number. Very very impressed.

October 13, 2026
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Reply from Macro Foods

Thank you so much for your kind words and recommendation! We’re so happy to hear that you enjoy our food and feel welcomed by our team. Remembering our customers and making them feel appreciated is what it’s all about! We truly appreciate your support and look forward to seeing you again soon!

Rated 1 out of 5 stars

Very low selection

Very low selection, barely could find 2 meals that I liked, my other beef is that they ask for a tip lol on the machine. I own my company and if I would ask a tip to every customer they would laugh at me.

October 12, 2026
Rated 5 out of 5 stars

Huge thank you to Rayan!

Huge thank you to Rayan for your empathetic and personalized approach with my specific order. I really appreciated your help and support.

October 9, 2026
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Reply from Macro Foods

Thank you Kelly! We will be sure to let Rayan know he did a fantastic job!

Rated 5 out of 5 stars

Everyone that works at the Lasalle…


Everyone that works at the Lasalle location is wonderful to deal with. I just had the turkey dinner it was amazing! I love all the dinners except for I like to buy salmon a lot and I’ve had it twice now with a lot of bones.

October 11, 2026
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Reply from Macro Foods

Thank you Patricia! Please contact us so we can get you a credit on the meals you were unsatisfied with!

Rated 4 out of 5 stars

Love the food, too far

Love the food! I only give 4stars because I have to travel 30 mins to buy it. I don’t work a M-F job so incase I want to take a chance that my delivery gets stolen or goes bad because I work a 12hr day. I have to travel 30mims to get anything!

October 1, 2026
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Reply from Macro Foods

Hi Patti, let us know what city you are in and how we can earn 5 stars! Thank you!

Rated 5 out of 5 stars

Friendly quick service

Friendly knowledgable staff. Took the time to show me which meals she'd recommend for me ( I don't like meals with a lot of spice or black pepper)

October 8, 2026
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Reply from Macro Foods

Thank you so much!

Rated 5 out of 5 stars

10/10 stars!!

Macro foods is truly an amazing company, they have saved me sooo much time in the kitchen, allowing me more time to spend with loved ones, life is really busy but they make it so much easier! They also get my order 100% correct every single time, and that's very rare to find. Especially ordering it a week ahead of time. Truly appreciate all they do and highly recommend them to anyone.

October 8, 2026
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Reply from Macro Foods

Thank you so much! We will be sure to let our team know they're doing a fantastic job!

Rated 5 out of 5 stars

Food was delicious

Food was delicious! Portion size was great and the selection is huge!

September 17, 2026
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Reply from Macro Foods

Thank you so much!

Rated 4 out of 5 stars

Finding that you run out of turkey…

Finding that you run out of turkey dinners , lasanna very often.
Besides that service is excellent.

October 6, 2026
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Reply from Macro Foods

Hi Mike, thank you so much! Turkey dinners are our feature this month, however you can pre order ahead of time for pick up! Sometimes its hard to predict the inventory we need to keep on hand as we do make everything fresh so we may sell out of specific items. Let us know what location you visit and we will up the stock counts there for you!

Rated 5 out of 5 stars

Great service

Great service, great staff (especially Nour, she's so welcoming) and smoothies are always perfect.

August 4, 2026
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Reply from Macro Foods

Thank you so much! We will let Nour know she is doing amazing!

Rated 5 out of 5 stars

Great job!

Great service. Always great food options.

October 2, 2026
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Reply from Macro Foods

Thank you so much for your kind review! We’re so happy to hear you enjoy our food options and service. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Lovely interaction & great food

The gentleman who was working there was very helpful and helped find exactly what I am looking for, and he gave me a healthcare worker discount which I thought was super considerate, love the food, I am always a coming back customer and do tell everyone about it.

October 1, 2026
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Reply from Macro Foods

Thank you so much for your kind words! We’re so happy to hear our team was able to help you find exactly what you were looking for. We truly appreciate your continued support and for recommending us to others!

Rated 5 out of 5 stars

Always great service!

Always great service!
Love the shakes!

September 30, 2026
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Reply from Macro Foods

Hello Melanie!

Thank you so much for the kind feedback. We're so glad you've been impressed with the service and shakes :) We hope to see you again soon!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service! Always so friendly and helpful.

September 30, 2026
Macro Foods logo

Reply from Macro Foods

Thank you so much for the kind words! We’re so happy to hear that our team is always friendly and helpful. We truly appreciate your support!

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