Low Cost Interlock Reviews 

Nothing but problems. Getting charged for their device not working right

Maritza was so great and helpful over the phone. Verrry impressed with her customer service!!!⭐️⭐️⭐️⭐️⭐️

“Low cost ignition interlock” is a third party scam. You do not need this company to have a ignition interlock device installed. This third party contact is a p*ss poor scam. Call muntz audio or your local mechanic to set up a iid. Go directly to your local shop do not use this third party contact

Low Cost interlock is a rip off. They charged random fees for absolutely nothing at all. Go with any other company besides this one. This company will bleed you dry!

Horrible company , on wednesday I needed it to be shipped by friday and paid extra for over night shipping. Friday comes and the part hasn’t arrived to the shop. Calling support is a nightmare, they will send you on a goose chase and have you on hold for hours. Horrible company no one should use

We have been with Low-Cost Interlock for four months and have had nothing but issues with them. The device continuously reports unwarranted fails and now we are dealing with an inaccurate violation which can become extremely problematic if not addressed. We have reached out multiple times to have these issues resolved and still have not received any type of communication in response to our concerns. They have also misinformed us on the cost of the device installation and monthly fees.

If I could give 0 stars I absolutely would! The device is a piece of garbage and the customer services lines are even worse. The device will give false readings and false missed test. Low cost will then charge you a violation fee and make you the fee or the device gets locked. They allow you to file a dispute but majority of the time the fee has to be paid first because if not the they’ll lock the device and it take 30 business days for them to review a dispute. They charge you for missing a recalibration appointment but your device will say you still have X amount of days to recalibrate but again you still have to pay that fee and wait 30 days for them to pretty much decline any dispute you make. Complete piece of shit company who is after nothing but money. Constant hidden fees and made up incidents to be able to tack on more fees.

Do not use this company!!! Wow they kept taking money from my account 10 days after the system was removed!!! Then to call them have have the money returned was impossible, I had to cancelled my card.

My agent was Rashina, she was very helpful and knowledgeable and understanding of my situation.

She is a great person and agent to work with you, I shopped around all day for the interlock and she helped with pricing which was very important since I was facing a hardship

Thank you Rashina at low cost interlock

Stay away! The device gave me a “Missed Test” and they charged me $107 and basically told me to go F myself. Mind you there is a whole camera in the car that they can check.

The products cannot be returned. You can only return them to Poland at your own expense, which is very costly. I called them, and they hung up on me while I was speaking. I wanted to return a product I had purchased from them, but it was impossible.

Crappy deceiving service.
Payment declined at midnight,got no notification, but it still let my wife fire up the car like nothing was wrong, let her drive to the store with our kids in tow, then when she went to leave, the car wouldn't go because the LCI device locked up. Maybe if its declined 10hours ago,don't let people start it, just don't let people get stranded.
When she tried to call BECAUSE HER AND TWO KIDS WERE STRANDED IN 100° HEAT customer service was rude and kept hanging up. We had the money they were just being asses.

The company is a joke. The customer service reps when the main business is closed are total pricks. They are rude as f. With this company in 4 -5 months call them every few days about a problem. Either they are telling me I owe money and have paid already or the vehicle locks me out after a passing sample, or they are locking me out for non payment and I paid already, or the unit messes up and they say nothing is wrong with it, or they admit there is a problem and need me to schedule an appointment at the service center, or I provide a passing sample and the vehicle won't start. Brian with customer service is rude ass and I wish I can see him in person where he has to talk to me like a 4'8" Indian instead of like he is an 7' tall 500 lb Indian. ( Which we know is not even existent) I should call ice on him and have his status checked. Probably illegal anyways. Jerk. So run from this company. It's a joke. So is intoxalock. They are crap too. Smart start is the same company as low cost interlock so they are probably trash too. Life saber I think I'm about to try you out. All the rest of these companies are a scam and a joke. Interlock devices are ALL junk and have no oversight or even scientific algorithms. They are all just a stupid scam. They test every 5 minutes and testing 12 times an hour is just not worth it. We need to start a class action lawsuit and sue every interlock provider. Reply to this if you would like to be added to the class action lawsuit, for loss of employment, pain and hardship. Also last but not least Accept Jesus as your Lord and Savior - He will return soon! 🙏

I agree with all of the other reviews! There are hidden fees. Bad customer service, they could not or would not answer specific questions relating to removal dates from the DMV. They did not tell me when I signed up with them that there is a $140 fee just for sending a removal request to the DMV. Do not use them or the Unitech auto shop on Fruitridge in Sacramento. Rip off artists. $80 for every calibration and $220 just to remove the device. They know they can up the charge because you are stuck. Both companies unpchanged you because of our mistake and once the device is on your vehicle you are stuck paying the price. Never use Low cost Interlock or Unitech smog shop! Do your research.
MikeC.

I would rate in negatives again if possible handset doesn't work half of time low cost has a violation charge for everything especially when there device drains your battery and you jump start it it costs you 108.00 dollars charged to your card got a service recall message a week ago I called low cost they said go back to garage got to garage my account was flagged they could not do any thing called low cost they gave me the run around for 2 hours I told them I want it uninstalled then they say I have to pay them 160.00 more plus 60.00 because it was in lock out just to get it uninstalled I called lifesaver if there is a violation for alcohol it is 25.00 if there is a violation for battery being dead no charge as long as you let them know and they are 50.00 cheaper a month and calibration is 20.00 cheaper a month I would rate low cost in negative stars but it won't let me I will be writing a review once a week about how bad this product is and I encourage others to do as well

This the worsted customer service ever. I got send to 10 to 15 department to just schedule an appointment to installed a interlock ignition in my vehicle. no one can help me. They send me to a different interlock ignition that cost more. I called there customer service about my accident . So i need to removed my interlock. They told me to talk n called the dmv. I did. Then i called lowcostinterlock back to set an schedule to removed. They didnt even do anything about it. They just keep on telling me story n not knowing what to do. They need to retrained there customer services.

The worst company ever. They want your money and that’s it. The device will fail and some how it’s your fault. Costs an arm and leg dealing with there problems. Wish I would’ve just paid a little more for one/would’ve saved money probably

Horrible experience with this company!!! They have charged me a lockout fee twice due to their faulty equipment. I have only had their service for 4 months and I am on my third device. Equipment is cheap and if you ask me, they are made to fail, to collect more revenue. The support staff is rude and will hang up on you, and they are no help at all. You can never talk to a manager. There is no such thing as a refund even though it is their equipment that screws up. Do not use this company they will make you want to drink, I'M NOT JOKING!!! HORRIBLE company. All of them may suck but this one sucks also.

I had the interlock system put it. The day I went to pick up my car, the battery was dead. The mechanic charged it and I drove it around for a bit and tried to get the handset to work. I kept getting the message that my breath was out of range or some bs like that. The next day my battery was dead again. The mechanic let me know then, that this system does drain your battery. My battery isn't even 2 years old. Tried going to work and couldn't get out of the parking lot because the handset wouldn't work. "Breath sample out of range!" Over and over again. Finally got it to work and after work, battery was dead again. I went and had the unit un-installed within 4 days and this cruddy company will not refund the install. A bunch of shi**y customer service over seas working from home with kids and dogs in the background. I wish I would have read the reviews before. SCAM ARTISTS!

This deviceee sucksss, THE WORSTT!! I have no idea how they are even in service. Every single day I have to sit in my car blowing for atleast 10 minutes because it continues to say "Blow again" I have to disconnect and connect the device all the time. Not only that for recalls it tells you a date for recall then a before a week it is already telling you you have 5 days. My last recall date was set for February 13 and on January 22 it stated I had 5 days by Monday January 26 it was saying I had 2 days left to get a recall over a week of the date stated on the recall. When I tried calling to get it removed the representative I had was so rude. The first one I got was fine but the second guy was giving me a lot of attitude and was rude, wish I remembered his name. After 3 Months later of having it I get a text that they have my drivers license wrong. Like HOWWW??!! How did you pass on any information to the DMV then?