Light Shopping Reviews 

1,779
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very satisfied with Light Shopping! The products arrived in perfect condition and are amazing. They are also client oriented and keep you posted with regards to the status of the order. I have j... See more

Rated 5 out of 5 stars

I give this store the highest rating. Pleasant price for a modern design hanging ceiling lamp and relatively fast delivery to Latvia. Friendly attitude from the employees. I recommend this store to ev... See more

Rated 5 out of 5 stars

Lamp delivered was defective and replacement lamp was delivered three days after I contacted Light Shopping ny email. One cannot have better service than Light Service provided. Repalcement lamp is ve... See more

Rated 5 out of 5 stars

I called to get more info on the lamp we wanted to order, they were very helpful. We received the lamp but it was damaged, I contacted Light Shopping and they arranged the pick up and delivery o... See more

Company details

  1. Lighting Store

About Light Shopping

Written by the company

Light Shopping è un negozio online specializzato nella vendita di lampade con un ampio catalogo sempre aggiornato. Trovi migliaia di lampade delle migliori marche per l’illuminazione interna ed esterna della casa, dell’ufficio e di ogni ambiente commerciale.

Acquistare online su Light Shoppig è facilissimo. Il nostro catalogo è suddiviso in comode categorie e la sezione dei filtri agevola la ricerca. Alle grandi marche del Made in Italy con pezzi intramontabili e iconici del design italiano si affiancano soluzioni per l’illuminazione tecnica. Una vastissima scelta di lampade e faretti è a tua disposizione con il miglior rapporto qualità/prezzo. Su molti articoli la spedizione è gratuita!

Il nostro servizio clienti è sempre pronto ad aiutarti e a fornirti le informazioni di cui hai bisogno.

Light Shopping ti supporta nella realizzazione di qualsiasi progetto. L’esperienza pluriennale nel campo dell’illuminazione ci permette di offrire ai nostri clienti non solo un’ampia scelta di lampade delle migliori marche a prezzi interessanti ma anche un servizio di progettazione illuminotecnica

Visita il nostro sito!

5 buoni motivi per sceglierci!

Written by the company

Consegna rapida
Spediamo con corriere espresso in tutta Italia. Per gli articoli disponibili a magazzino la consegna avviene a seconda del produttore entro 2/5 giorni lavorativi dalla conferma dell’ordine.
Spedizione in tutta Europa
Spediamo nella maggior parte dei Paesi Europei. Sul nostro sito trovi l’elenco completo delle località nelle quali spediamo.
Soddisfatti o rimborsati
La nostra garanzia è sempre soddisfatti o rimborsati. Scrivici o chiamaci gratuitamente al numero verde per maggiori informazioni.
Diritto di recesso di 30 giorni
Per gli acquisti effettuati sul nostro sito, puoi sempre esercitare il diritto di recesso entro il termine di 30 giorni.
Reso facile e veloce
Se la lampada che hai acquistato non soddisfa le tue aspettative, puoi effettuare il reso. È facile e veloce.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,779)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use website with goods arriving on time and in good condition. Lights are great quality and value for money.

October 7, 2025
Rated 5 out of 5 stars

great experience

Great service and a quick international delivery. they also followed up to see that all was in order. I would recommend them.

November 27, 2025
Rated 5 out of 5 stars

Light Shopping- Excellent products and customer service

Everything went perfectly. The packaging was incredibly attentive, thé transportation company was excellent. The product itself is excellent and absolutely beautiful, and it arrived in perfect condition. Above all, I truly appreciated the attentive follow-up of the company to ensure that everything was in order. Highly recommended!

November 11, 2025
Rated 1 out of 5 stars

AVOID!!! Order placed months ago, no delivery yet.

It is now two months I have ordered my lamp and has not arrived yet.

I had to call a couple of times to be told at the end that the transporteur had broken the lamp. I was proposed a replacement, which now I consider, too much to my regret.

I demanded a full refund. LIghtshopping proposed a second order which would be delivered in something like two weeks. I accepted in good faith, too much to my regret, again.

Three weeks have passed and I have no information at all about where lightshopping.com stands with my order. I just called them. None picks up the phone.

It very much seems like a scam!!!!

THIS IS A RESPONSE TO THE REPLY BY LIGHTSHOPPING.COM

You have flagged my customer feedback as containing defamatory content. I do not see what is defamatory in what I have written. I have paid for my lamp and you have not delivered. I had no information where my second order stood.

You claim, after my initial feedback, that the delivery was scheduled today .

Can you please send a me proof of your notification to me that the lamp was shipped and that it would reach me today (6/11/25)?

I leave to the readers to draw their own conclusion on your statements.

Not only are you not servicing your client but you are also attacking them. Your approach shows how it is to deal with you.

I expect my refund without delay.

November 6, 2025
Unprompted review
Light Shopping logo

Reply from Light Shopping

Dear Customer,

We are sorry for the inconvenience you experienced.
Please note that today our offices are closed for a local holiday, as clearly indicated on our website.

In any case, we have cancelled the shipment that was scheduled for today and processed a full refund of your order.

Rated 5 out of 5 stars

Fast and good

Ordered a lamp for delivery in The Netherlands and called upfront to make sure it was in stock and would arrive on time. Company kept me posted and lamp arrived swiftly. This was a very good experience.

September 26, 2025
Rated 5 out of 5 stars

Wide range of Euro designer lightings…

Wide range of Euro designer lightings shipped to SG

I bought the Faro Barcelona Liggera and was surprised how responsive their customer service was in providing an international shipping quote to Singapore. As it was a pre-order item, the team kept me informed regarding the timeline expected for the item to arrive at their warehouse. Once it arrived at their warehouse, their international shipping via Fedex delivered the item to my door within 2-3 days which was quicker than I expected. The packing was immaculate and most importantly, the wall scones are beautiful at a fraction of what I would have paid at the local SG lighting shops with their usual 300-400% mark up.

Definitely a returning customer after mypositive first purchase.

March 18, 2025
Rated 5 out of 5 stars

Great shop of lights

Great choice of lights, wide price range, excellent, helpfull customer support, no problems with delivery.

February 24, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look