Gosnox Reviews 

I placed my order back in July and am only just wearing my new socks… for the price they are disappointing. I ordered the S/M and have size 4 feet and the heel is up on my ankles. If I put it on my heel there is so much slack material and is irritating and not comfortable - also not the purpose of ‘compression’ socks. It’s disappointing because they would suit their purpose if they were accurately sized but unfortunately they are not. I won’t be buying more or recommending the company.

overpriced, poor quality, hustle to return purchase (seller very anal). Make you pay for return (with bunch of stupid rules). Purchased same quality socks from China $12/for 6 pairs. They changed name to Wellx. Recommend you to stay away!!!

I’ve ordered 5 pairs of compression socks which were all too big for me therefore will not do its job. I’ve asked for replacements in the email.
The only thing I was offered was to buy new socks with 50% off.
The email sound like an automated AI response.
After few emails and similar responses I asked for return and refund which took another few emails to get the instructions.
I send the socks to warehouse in Poland had to pay for the parcel myself. I know it has arrived over a month ago because I’ve tracked the mail.
Still did not receive the refund, each time I ask for it I’ve got a response that it is waiting for inspection.
So I ended up without the socks and without my money…
What a scam…

So they've changed names to hide from reviews. They are now under WELLX.
The company apparently hired a secondary delivery service that could not make the delivery. I don't think they had a delivery company, and that's part of the scam.
I paid for their delivery insurance. We've been going back and forth since Sep 13 trying to get the items returned and a refund issued. They 'play' at being helpful, but they don't actually do anything. They want you to pay again to get the item redelivered, but then they couldn't deliver it the first time - why would I pay again?
Don't waste your money here. Hopefully, you read this before ordering, and I can save you from being scammed. Usually I'm good about checking for reviews; this time I was silly and didn't check.

Probably the worst service, rather no service I have ever experienced!!! I ordered on their 2 for 1 special in August. Was charged courier insurance. 1 October and still nothing received with excuses and supposedly new courier to deliver my package. Absolutely no assistance and the mention of a refund or claiming the so called insurance not an option?!? So disappointing, I feel like I have been scammed 😞

I purchased compression socks, but the ones I received were extremely poor quality and offered no compression at all. I contacted the company to exercise my right to return the product, but they did everything possible to delay the process and persuade me to keep the item.

Getting a return address was unnecessarily difficult, but eventually I was given an address in Poland. It cost me around 200 DKK to send the socks back. After repeatedly following up, I finally received confirmation that the return had been received.

Since then, I’ve had to engage in extensive correspondence just to get them to acknowledge the correct refund amount. Now, 12 weeks later, I still haven’t received my money.

Be warned: this company is a scam. They sell low‑quality products, refuse to refund returned items, and their customer service feels entirely automated — responses are generic, unhelpful, and do not address the actual issue.

I received my socks but they look nothing like the pictures. I have been sending them mails but didn’t receive any answers yet. I also tried to leave a review on their website but they keep deleting them.

Shocking unhelpful customer service. Bad company to deal with. Took a month to get a refund from someone called Rose who actually tried to get me to buy more with discount. I got a refund as i refused delivery in the end as it took so long & the tracking came from China. I did a chargeback through my bank as it was over £100 & i wasn’t letting them keep my money. I had tons of evidence to back me up & it took a month to get refunded! Mid claim they changed their name to WELLX proper dodgy company.

Terrible experience.
Terrible quality product.
A scam for sure.

My white flower printed snox socks print is like cheap copy of picture which you have on your pages , not same at all. Im very dissapointed for those. I Hope socks are doing what you promise. Feels quite loose when I tried them on. Also delivery took much more time than what you promised. On your ig was said 3days and when I confirmed order it was said 7-8 days and those came from China. Will not recommend these for anybody.

Ordered compression tights, used the size guide ,measured my legs and ordered accordingly. Received the items, thought I should try them on in advance as purchased to wear on a long haul flight. They are impossible to get onto my legs. I’ve tried everything to stretch them as the company won’t accept a return. Can’t even get my foot inside without causing cramp in the attempt. After many emails the company said I could return but at my own expense or accept a discount to purchase a larger size. My advice is do not order you are wasting your money .

AVOID SCAMMERS!!! INCREDIBLY HARD TO DEAL WITH.
PLEASE don't use this company or their new name of WELLX.
Their compression socks in my opinion are of poor quality thin and synthetic feeling. If you have a problem you won't get your money back! Their website is very misleading too. I have reported them to TRADING STANDARDS. And The ADVERTISING STANDARDS AUTHORITY!
If you even try one of these thin horrible synthetic feeling socks on and find they don't fit you won't get your money back. They quote a lot of illegal nonsense, germs and bacteria yet they are not in a hygiene sealed pack. Nothing clearly written on it. They break your consumer rights. Furthermore, under CAP Code Rule 3.26, a company cannot advertise an offer as a "risk-free trial" if a consumer is required to make a non-refundable purchase to try it. Falsifying a high volume of 5-star reviews when their real Trustpilot rating is 2.3 violates the Digital Markets, Competition and Consumers Act.
I have communicated with someone called ROSE who is incredibly unhelpful. To give her the benefit of the doubt, she may be doing what she is told she has to do. As a good will gesture I could buy another pair for 50% off or 10% discount on the ones I have that are too small. This is disgraceful. They are advertising socks that medically help you, but actually cause harm if too small! I really wish I had read Trustpilot first. I am now doing a charge back with my bank. PLEASE PLEASE AVOID

The company did well...it was a pleasure to receive my package after 2 weeks from the ordering..the payment and the despatch....the dilivery guys Imile was fast and the driver John was in contact with me when he got my package. And then I open my package and I just don't have words...so beautiful..I'm in love with my socks..super soft and I put it on immidiatly....my legs feel relieved....thank u Snox/Wellx....u have a happy customer in South Africa.

Really disappointed with the delivery service. My order has been in transit for 12 days already, and the tracking is extremely poor. It barely gives any useful updates, and there isn’t even an estimated delivery date. It’s very frustrating not knowing where the parcel actually is or when it will arrive. The delivery experience has been really bad so far.

Brought some cat socks of these people were exactly the same as a six pack I got off Temu. One pair cost me more than the six pack. They have now changed their name to Wellx . Do you not buy from these people

Absolutely horrendous customer service and quality.
Claiming to be quality compression socks while in reality they are just awful and poorly made.
As for customer service, it is horrendous. I applied for a return and refund for unworn socks. Impossible to get it and they just want to sell me more socks.
DO NOT ORDER FROM SNOX, NOW CALLED WELLEX, IF YOU WANT TO KEEP YOUR SANITY

They are scammers. Their compression socks are very poor-quality. Plus, it has been impossible to obtain a refund: they first tried to convince me to keep the order with a 10% discount, then required all types of forms to fill in, and it took ages for them to confirm that I can send the product back. It's been almost a month since the return was accepted by them according to my tracking number, but they haven't issued a refund and when I sent them a copy of the postage receipt with the tracking number, they said that they haven't received it! Customer service is just terrible. Don't buy anything from them.

good customers service, fast responds time

DONT SPEND YOUR MONEY Order 5161521..thought i was dealing with an American company but nope chinese crap flogging their crap everywhere to hard working people then ripping them off. We all need to check reviews before we buy. The answers are all here.
DONT SPEND YOUR MONEY cheap poor quality snox see through scratchy never a compression sock in its life. WITH NO REFUNDS USING HYGEINE POLICY TO AVOID GIVING YOUR MONEY BACK.. I'm so mad at myself over priced cheap tat. Google needs to be advised and do something about these chinese compied flooding our markets i know Uk goverment is looking into it wirh the chinese goverment. they are in breach of their terms and conditions for advertising with Google so here hoping they do something to stop this.

Extremely disappointed with my experience – order still not delivered

I placed and paid for my order of Flowers White Compression Socks (S/M) on 16 August 2026, paying R621.00 in total.

According to Snox’s own stated delivery policy, orders should be delivered within 5–7 business days. It is now 10 September 2026, and my order has still not been delivered.

I have already given Snox additional time to resolve the matter, and another week has now passed with no delivery.

What is particularly frustrating is receiving responses that essentially tell me to wait longer, rather than providing a satisfactory solution. At this point, the stated delivery timeframe has been exceeded by a considerable margin.

I have now requested a full refund of R621.00 and have asked Snox to tell me exactly what information they require from me to process the refund.

I am extremely disappointed. A company can experience genuine shipping delays, but the responsibility is then on the company to properly communicate with the customer and resolve the matter—not simply keep asking the customer to wait indefinitely.

I paid for an order and expect either delivery within a reasonable timeframe or my money back.

At this stage, based on my experience, I cannot recommend Snox and would strongly advise potential customers to consider the delivery and refund process carefully before placing an order.