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Good Protein Reviews 

709
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 345 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious flavors and smooth texture, noting that the shakes mix easily with water or plant-based milk without leaving a chalky aftertaste. Additionally, people deeply appreciate the responsive customer support team, highlighting quick and friendly assistance whenever they need help managing online orders, recipes, or active subscriptions. However, some people mentioned occasional issues with delivery services and frustrating shipping delays caused by couriers. Furthermore, a few reviewers experienced unexpected subscription mix-ups, noting that support representatives sometimes repeated generic information or sent incorrect replacement product quantities.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that the protein powder is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being very quick,... See more

Response time

Reviewers mention positive feedback about response time, noting that consumers frequently receive... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers praising the easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really love it when a Canadian company makes it easy to support them! Good Protein is one of those companies. The shakes are delicious and are an easy way to start my day with great nutrition. The s... See more

Company replied

Rated 5 out of 5 stars

I purchased maple cookies good protein all in one shake and I made it with water it was so ease to mix it was so creamy and the taste is heavenly, its my favorite one. I've tried all the flavors bu... See more

Company replied

Rated 5 out of 5 stars

The order was placed online and was easy to follow and do. I got a discount when I signed up so, I got 2 extra bags to try along with my subscriptio. I loved them so much that half way through, I boug... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Good Protein. I make one every morning and add all kinds of things into it, Flax, Chia Seeds, Walnuts, Pumpkin Seeds, Almonds, Collegan, Tumeric/Pepper, Cinnamon and Physillum. To... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. also in
  3. Vitamin and Supplements Store

Written by the company

Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

709 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(709)

368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlie was great

Charlie was great. I have a traumatic brain injury and had troubles after reactivating an account that I cancelled after making a new one. He helped me fix it. Customer service is second to none.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Good protein is so amazing!

Good protein is so amazing! They have so many flavours. It's so handy to have them readily available at home. There are so many different recipes to choose from that it never gets boring!
I made 3 protein cookies in the microwave today and they were so yummy. I used salted caramel in one, cookies and cream in another and I added sugar-free raspberry jam to the vanilla cupcake protein powder one! Yum yum yum
Delivery is always pretty fast.

October 14, 2026
Good Protein logo

Reply from Good Protein

Hey Vivian! Thank you so much for sharing this with us! 🤗

Your protein cookies sound absolutely delicious, and we love how creative you are with all the different flavours! We’re so happy to hear you’re enjoying our products and that delivery has been quick and easy.

We truly appreciate your continued support! 💛

- Good Protein Team

Rated 5 out of 5 stars
Good Protein logo

Reply from Good Protein

Hi there! Thank you for taking the time to share your experience. 💛

We’re happy to hear that you felt heard and that we were able to assist you promptly. Your satisfaction means a lot to us, and we’re always here whenever you need us!

- Good Protein Team

Rated 5 out of 5 stars

Great customer service!

I was very impressed by how quickly the customer service team responded and made things right when a recent delivery went awry. Well done!

October 6, 2026
Unprompted review
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Reply from Good Protein

Hi there! Thank you so much for the kind words. 💛

We’re glad we could turn things around and make things right for you. We truly appreciate your support and are always happy to help!

- Good Protein Team

Rated 5 out of 5 stars

Good taste

Good taste. Lots of protein which is what I need being diabetic to keep blood sugar stable. Being made in Canada makes it even better when you support "buying Canadian"

September 2, 2026
Unprompted review
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Reply from Good Protein

Hey Deb! So glad you enjoy the taste and that it fits your needs. 😊

Thank you so much for your support. We truly appreciate it, and it means a lot to have you as part of our community! 💛

- Good Protein Team

Rated 5 out of 5 stars

I have order a few different flavors

I have order a few different flavors. They are my favorites and they are ones that I have try and not for me in taste . I love these shakes very tasty , easy to prepare and I have my parther try them . He enjoys them so we both have them in the morning and they help us get to the next meal which is lunch. I like it because it's canadian , fast shipping , taste is delicious. I get exicted when a new flavour is coming out . I hope in the future that probably flavors would be able to be quick and fast like the to go bottles the vanilla and chocolate flavors to have other flavors like that in the to go bottles .

October 9, 2026
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Reply from Good Protein

Thank you so much for this wonderful review! 💚

We’re thrilled that you and your partner enjoy our shakes and love discovering new flavors together! Your support means so much to us, and we love your suggestion about having more flavors available in our ready-to-drink bottles. We’ll be sure to share your feedback with our team! 😊

— The Good Protein Team

Rated 5 out of 5 stars

Absolutely the best protein

Absolutely the best protein you can buy. Always smooth and delicious never gritty and no after taste. I buy nothing except Good Protein and highly recommend

October 8, 2026
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Reply from Good Protein

Thank you so much for the amazing review! 💚

We’re thrilled you love the smooth texture and delicious taste. Your loyalty and recommendation mean the world to us! Thanks for choosing The Good Protein! 😊

— The Good Protein Team

Rated 5 out of 5 stars

Excellent addition to my daily protein requirement…

Love this product gives me that extra protein I need every day

October 7, 2026
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Reply from Good Protein

Thank you for sharing the love! 💚

We’re so happy our product is helping you meet your daily protein goals. Thanks for being part of The Good Protein family! 😊

— The Good Protein Team

Rated 5 out of 5 stars

Love ur shakes ur my number one go to…

Love ur shakes ur my number one go to it fills me up and the greens are awesome will always buy from u guys only

October 5, 2026
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Reply from Good Protein

Thank you so much for the love! 💚

We’re thrilled to be your go-to for shakes and greens. Your support means the world to us, and we’re so happy to have you as part of The Good Protein family! 😊

— The Good Protein Team

Rated 5 out of 5 stars

Always are willing to help when you…

Always are willing to help when you email them with a question and always love when they bring new products out

October 6, 2026
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for your kind words! 💚

We’re always happy to help, and we love bringing new products your way. Thanks for being part of The Good Protein family! 😊

— The Good Protein Team

Rated 5 out of 5 stars

Excellent product & service

Excellent product (variety, taste, smoothness) and efficient order & delivery process.

October 7, 2026
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Reply from Good Protein

Thank you so much for your lovely review! 💚

We’re thrilled to hear you’re enjoying the variety, taste, and smoothness of our products, along with our ordering and delivery process. Your support means a lot to us! 😊

Warmly,
The Good Protein Team

Rated 5 out of 5 stars

Im hooked for life

Im hooked for life. ❤️

October 6, 2026
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Reply from Good Protein

Hey Sheri, hooked for life and we could not be happier to hear it! Really glad Good Protein has earned a permanent spot in your routine.

- Good Protein team 💚

Rated 5 out of 5 stars

Great Stuff!

I really love it when a Canadian company makes it easy to support them! Good Protein is one of those companies. The shakes are delicious and are an easy way to start my day with great nutrition. The subscription is super user friendly and easy to pause or adjust, and you always get email reminders when your next order date is approaching.

October 4, 2026
Unprompted review
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Reply from Good Protein

Hey Kirsten, a Canadian company that makes it easy to support and a subscription that works exactly the way it should, that is what we strive for! Really glad the reminders and flexibility are all landing well.

- Good Protein team 🍁

Rated 5 out of 5 stars

THE BEST PROTEIN SHAKES

The order was placed online and was easy to follow and do. I got a discount when I signed up so, I got 2 extra bags to try along with my subscriptio. I loved them so much that half way through, I bought 2 bigger bags at Costco of different flavors and then updated my subscription again to include some others I hadn't tried yet. I have been LOVING ALL OF THEM. And I look forward to trying the ones that I haven't had the chance to try yet

October 4, 2026
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Reply from Good Protein

Hey Rachel, from signing up to Costco runs to updating your subscription to try even more flavours, that is quite the journey and we are absolutely here for it!

Really glad every single one has been a hit so far. There are still more waiting for you!

- Good Protein team 💚

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping. Orders always accurate. Easy to use subscription options.

October 3, 2026
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Reply from Good Protein

Hey April, fast shipping, accurate orders, and a subscription that just works, that is the trifecta!

- Good Protein team 🙌

Rated 5 out of 5 stars

Using vegan ingredients and Canadian…

Using vegan ingredients and Canadian products to create a delicious and long lasting protein boost!

October 3, 2026
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Reply from Good Protein

Hey Rachel, vegan, Canadian, delicious and keeps you going, you nailed it in one sentence!

- Good Protein team 🍁

Rated 5 out of 5 stars

Thank you Good Protein :)

The products are delicious and worth the money. Customer service is awesome they're always there to help when needed and the ordering process is easy and I look forward to receiving new products and trying different flavours. Thank you Good Protein.

October 1, 2026
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Reply from Good Protein

Hey Loretta, delicious products, easy ordering, great service and new flavours to look forward to, sounds like the full experience is landing exactly as it should!

Thank you for sharing this, it truly means a lot.

- Good Protein team 💚

Rated 5 out of 5 stars

will continue to be subscribed

The mocha one is fantastic in flavour and you really can't find much to dislike about this product.

October 1, 2026
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Reply from Good Protein

Hey there, Mocha winning people over one sip at a time, we love to see it! Really glad it has been such a solid find.

- Good Protein team 💚

Rated 1 out of 5 stars

Amazing product, terrible delivery and customer service

UPDATE: After writing this and reaching out on Instagram they immediately refunded the missed delivery, apologized and offered me a discount if I reinstated my subscription. I appreciate all of this, it is what I had experienced in the past. It’s unfortunate a public review is what had to be done to get a resolution.

Amazing product, sadly shipping and customer service have gone completely downhill recently. Delivery driver left our package in the alleyway? In front of a locked gate at our neighbours address. Customer service insisted it was “within a reasonable distance” to our address and continued to argue with me over emails they would require signatures going forward for future orders, wouldn’t refund order but would “one time send a replacement with signature required” when I stated this wouldn’t work for me was told the case would be closed and could not be escalated. Lost a long term subscriber over that and what could have been such a simple solution. Refund the shipment, claim responsibility and don’t force me to have to sign for deliveries.
Subscription cancelled.

September 28, 2026
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Zoë, we are really sorry this experience left you frustrated, especially after being a long term subscriber. We would like to take another look at what happened and make sure everything was handled the right way.

Please reach out to us at info@goodprotein.ca and we will personally look into it.

- Good Protein team

Rated 5 out of 5 stars

Amazing customer service

This company stands by their product and go out of their way to make customers happy. Their customer service is the best I’ve ever seen. Any time I’ve reach out they’ve responded quickly and fixed the situation. Thank you!!!

September 30, 2026
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Michelle, the best you have ever seen, that means everything to the whole team! Really glad every interaction has been quick and effective. Thank you for the kind words!

- Good Protein team 🙌

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