Gcprimo Reviews 

174
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 172 reviews, most reviewers were let down by their experience overall. Customers frequently state that gift card transactions are processed quickly, but expected payouts are often delayed for weeks or occasionally not fulfilled. Reviewers note that customer support is completely unresponsive, relying heavily on automated messages and unhelpful chatbots without ever providing genuine updates or real solutions. Some people were satisfied with the platform, mentioning that payouts were eventually received successfully and the transaction process felt secure. Consumers also acknowledged that while there were occasional delivery or processing delays, support staff sometimes explained the situation properly.

What people talk about most

Payment

Customers experienced significant dissatisfaction regarding payment, noting that funds were quickly deducted... See more

Customer service

Clients share negative opinions on customer service, expressing deep frustration over unreachable support and... See more

Response time

People report negative experiences with response time, highlighting delays that stretch for weeks despite... See more

Website

Customers consistently note negative experiences with website functionality, reporting that the platform... See more

Order

Users describe negative interactions with order processing, reporting that their submissions remain stuck on... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I am actually going to speak to a lawyer about filing a lawsuit. As mybsituation got worse and worse i was notifify them an d was blown off. Leading to a real life or death emergency situation. Im wri... See more

Company replied

Rated 1 out of 5 stars

Worst customer service ever still have not received my payment it's been more than 3 days and I still haven't received a email about my transaction or what's going on there has been no kind of update!... See more

Company replied

Rated 1 out of 5 stars

I been waything 17 days for a payout already I emailed them tried calling them but the number its disconnected they keep giving me the runaround when I chat with them I told them its still stuck on... See more

Company replied

Rated 1 out of 5 stars

You're pointing out two things. First, your failure to detect the error immediately is a clear indication of your working principles, which I don't need to explain. If you've forgotten, consider this... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

GC Primo is an online gift card exchange platform that helps customers convert unwanted gift cards into cash through a secure and streamlined verification process. Our platform supports gift cards from many popular retailers and provides multiple payout options, including PayPal, Zelle, Bitcoin, Cash App, and bank-supported payment methods where available. At GC Primo, we focus on: Fast gift card verification Secure transaction processing Multiple payout options Transparent status tracking Dedicated customer support Our mission is simple: make selling unwanted gift cards safe, convenient, and accessible for everyone.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

174 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 week

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1.4

All reviews

(174)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My card was charged the day I submitted…

My card was charged the day I submitted it but a month later there's still no progress. I've emailed several times and keep getting the same generic reply. I just want someone to explain what's happening with my transaction.
I use only CVE CAPITAL now. They are more honest and pay every time.

September 27, 2026
Unprompted review
Rated 1 out of 5 stars

Why is 0 stars not an option

Why is 0 stars not an option. Had communication with “Justin cooper” operations manager starting 7-16. Now their website magically vanished. I’m hopeful they were removed for scamming. All in all I should have done my research before hand but when promised payout within 8 hours to get nothing is bs PRIMO-22AA12-1344. Would love to see them respond with some bs excuse when they took the money off the card within minutes

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Gift card

I submitted a gift card on 7/4 and still have not received a payout. This company is a scam.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

PRIMO-21E032-C655 its been a month and…

PRIMO-21E032-C655 its been a month and a half and I still haven't been paid. This place is a complete scam. Nothing legit about it. They took my money off my card the first day. Now its been over 40 days and I haven't recieved a penny. Dont get scammed. Stay away from this place. I dont even no.why trust pilot would put their name on something like this. Seems to me like they might be in on it. Why else would they lend their logo to a complete scam.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

I have been waiting 25 days I sold them…

I have been waiting 25 days I sold them a home Depot card. They send bot responses telling me they are still waiting on my wife but i have yet to get an honest reply these guys are shady .if you want to get money for your card don't send here!+

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

They advertise same day service. It's been weeks and I still have not received payment. I can't contact anyone through customer service. Basically they have stolen a $100 gift card from me.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

I am owed $415 since July 17th

I submitted 2 cards at once 3 weeks ago and was supposed to receive $415 … they immediately took the money off the gift cards and have not paid me yet. I have spoken to a detective when I went to press charges , he told me to give me a week and let him investigate first. He called me back yesterday. He told me to file a report with the BBB and the FTC … then im going to the police station a file fraud charges against this company along with the state filing charges of maintaining property/money under false pretense and the state will prosecute on that charge ..State is also gonna add a charge of using digital device / service to defraud (wire fraud) . These charges require them to be expedited to North Carolina to face those felony charges no matter where they are arrested . I warned them in an email . , I am not some person that’s just gonna go away . Monday August 10 2026 when I get back in town I am filing those charges with the state picking up the other felonies.. ,//September 1st 2026 Update \\ fraud , wire fraud and obtaining property under false pretense Charges have been filed against this crooked business.. being investigated By the NC SBI .. I warned them. I follow through

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars I would I’ve…

If I could give it 0 stars I would I’ve been waiting for literally almost a month and no update I’m constantly emailing them and talking to the bot and nothing, they say they’ll connect me with a live person and the person never connects and my gift card is gone
PRIMO-546821-09BC

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

31 DAYS AND NO PAYMENT! PRIMO-E39E6F-3D8C

Complete scam. Justin Cooper, if that's even his real name, should be arrested. Check my transaction - PRIMO-E39E6F-3D8C. 31 DAYS and no movement. Money was taken the day I submitted the card. I have reached out via email several times and get the same generic response. They owe me 255.00. Do not use this company!!!

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

Submitted an unused gift card from Best…

Submitted an unused gift card from Best Buy on Jul 23, 6:55 AM ET (PRIMO-4074BA-1817). The balance was drained shortly after. Their Site says most are approved in under 8 hours, and also claims that when the card clears verification the payout is sent the same day. It obviously got cleared since the balance went to $0 not long after submiting. there is no update at all on the order page and the customer service chat is garbage no one ever responds even though the AI does a good job acting as if your problem matters assuring a real person will respond and work ro resovle any issues.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

These are scammers

These are scammers! They will ask for the gift card, put you in a queue and then drain your GIFT card!

I've reported them to the

August 4, 2026
Unprompted review

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