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Frootbat Reviews 

4,896
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 634 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly delighted by the smooth ordering process, noting how simple it is to navigate the website and discover unique products at reasonable prices. Consumers frequently praise the exceptionally fast delivery times and the sturdy packaging that thoroughly protects every bottle during transit. Shoppers also mention that communication from the team is helpful and keeps them well informed throughout the entire fulfillment journey. However, some customers also noted frustrating issues with delayed shipments and difficulties getting timely responses from customer support. A few people mentioned receiving incomplete orders with missing items or experiencing complicated delivery tracking before their packages finally arrived.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipping is fast,... See more

Product

Clients share positive opinions on product, highlighting the fantastic variety of hard-to-find items and fair... See more

Order

Users describe positive interactions with order, highlighting that the online ordering process is easy and... See more

Customer service

Consumers find customer service to be positive, highlighting that the team ensures timely deliveries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Frootbat has a great selection. Certain items that you might find allocated in some places are marked up some from suggested retail prices while others are very close, if not at retail. I ordered two... See more

Company replied

Rated 5 out of 5 stars

Outstanding company. They have a number of different products that are unavailable in my part of the country. I found what I was looking for and at a reasonable price. The bottle showed up well pac... See more

Rated 5 out of 5 stars

The whole experience was seamless! My selection traveled halfway around the world and was delivered in 6 days, including the July 4th holiday weekend. It was packed very, very well and was exactly w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Frootbat. I found a whiskey I was interested in at a very reasonable price. The ordering process online was easy, communication from the company regarding my order was f... See more

Company replied


Company details

  1. Liquor Store
  2. also in
  3. Wine Store

Written by the company

Frootbat is a specialty online marketplace for bourbon, scotch, world whiskey, wine & other liquors. Our mission is to make hard-to-find spirits easy-to-buy, sourcing and supplying any bottle, anywhere. With over 25,000 products in stock, we have quickly become one of the world's most comprehensive online liquor retailers. Our number one focus is making liquor easily accessible to our customers, providing a best-in-class customer experience. We believe that the best form of advertising is word of mouth, and as such we're constantly trying to improve all aspects of our offering, whether that be expanding our product range, moving into new and exciting markets or listening to feedback and improving our customer experience. Welcome to Frootbat!


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(4,896)

606 reviews in the last 12 months

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Rated 5 out of 5 stars

I order Blanton's Single Barrel..

I order the Blanton's Single Barrel Bourbon . I order it Oct 8 2026 it come Oct 10 2026 By FedEx it was wrap well in Thick Plastic wrapping and the top of t he bottle was wrap too to keep it from breaking . I been looking at different companies to order Blanton's Single Barrel 750 ML and i am happy i choose Frootbat and well them again for ordering Bourbon and other liquor from them again. They gain my Trust with the Quick Delivery and how my bottle was package .

October 10, 2026
Unprompted review
Rated 3 out of 5 stars

Not the first time I used Frootbat

Not the first time I used Frootbat. The last time and now have been a disaster. DO NOT USE THEM. Free shipping is not worth it unless you care to stay home for THREE different deliveries for a 6 bottle order. Worse, in Florida you must sign for each? They do not have guaranteed stock of what they advertise. They "source" it. Hence zero control over shipping. Prices DO NOT make up for it. Several other, much better platforms. Forewarned is forearmed.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Frootbat is Excellent

First and foremost, FROOTBAT had the brand and best price of the liquor I wanted. Next they shipped the product in 24 hours. And lastly, it arrived in a couple of days with no broken bottles. I’d say that’s a perfect score…5 stars!!!

September 27, 2026

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